Prepare reports and analyzing data to assist management as they determine call center goals.
Identify operational issues and suggesting possible improvements.
Ensure agents understand and comply with all call center objectives, performance standards, and policies.
Answer agent questions regarding best practices or difficult calls
Indian, Pakistan, Nepal, Sri lank and Philippine salary will be negotiable depends on experience contact 052 6280696 / 052-4942063 / 052 7862055
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