• Handling customer complaints with positive approach and come up with permanent solution
• Communicate and coordinate with colleagues as necessary.
• Team player, customer handling skills and good communication skills required.
• Selling skills required.
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
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