Network Surveillance Engineer Openings Job Vacancy in Saudi Arabia
Posted date [09-Mar-2019]  (ID: 16370)



We are looking to hire Front Office Network Surveillance Engineer for one of our Telecom client located in Riyadh, Saudi Arabia

Job Description:
• Monitor alarms and performance information on the 24x7 basis.
• Perform initial analysis to identify issues follow by restoration if possible (1st line of Support).
• Perform periodical network backups and health checks to determine network status.
• Respond to Network Customer Support Team within agreed SLA time frame.
• Create and update/manage trouble tickets for any detected problem.
• Ensure all docket information are capture in activity log
• Managing technical escalation to ensure faults is rectified within agreed SLAs.
• Perform Escalation and Notification to keep management and other business units informed during system outages.
• Assist the FO shift leader in producing activity report for KPI calculation.
• Check and certified new network elements to be commissioned in operation environment within agreed KPI. (BIS)
• Assist the operation team in process improvement and ongoing development of tools and system.
• Ensure proper work progress, shift handover, data communication, team work spirit…etc.

Interested candidates meeting the criteria, please send CV's to the below email id
Post Details
Job Title Network Surveillance Engineer Openings
Description We are looking to hire Front Office Network Surveillance Engineer for one of our Telecom client located in Riyadh, Saudi Arabia

Job Description:
• Monitor alarms and performance information on the 24x7 basis.
• Perform initial analysis to identify issues follow by restoration if possible (1st line of Support).
• Perform periodical network backups and health checks to determine network status.
• Respond to Network Customer Support Team within agreed SLA time frame.
• Create and update/manage trouble tickets for any detected problem.
• Ensure all docket information are capture in activity log
• Managing technical escalation to ensure faults is rectified within agreed SLAs.
• Perform Escalation and Notification to keep management and other business units informed during system outages.
• Assist the FO shift leader in producing activity report for KPI calculation.
• Check and certified new network elements to be commissioned in operation environment within agreed KPI. (BIS)
• Assist the operation team in process improvement and ongoing development of tools and system.
• Ensure proper work progress, shift handover, data communication, team work spirit…etc.

Interested candidates meeting the criteria, please send CV's to the below email id
Job Start Date Immediate
Salary Offered Negotiable
Number of Vacancies 1
Location Job Location -> Saudi Arabia
Location City Riyadh
    
Desired Candidate's Profile
Gender No Preference
Nationality Nationality -> No Preference
Candidate Current Location Job Location -> Saudi Arabia
Work Experience 3-6 Years
Candidate Profile Description As mentioned in the Job Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Telecommunications
Job Function Job Functions -> Network and Server Administration
Employers Details
Company Confidential
Email ksajobsopenings(at)gmail.com



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