We are hiring a Customer Service Representative to manage customer queries and complaints for our shipping company in Dubai. The Customer Service Representative will also process orders, handle modifications, and escalate complaints across various communication channels. To excel in this role, you must remain calm under pressure and have experience working with computers.

Customer Service Representative Responsibilities:

Maintain a positive, empathetic, and professional attitude toward customers at all times
Respond promptly to customer inquiries
Process orders, modifications, and handle returns or exchanges
Escalate customer complaints to relevant departments as needed
Utilize computer systems to manage customer interactions and records
Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient in using computers
Experience working in customer support
How to Apply:
Interested candidates can apply by sending their CV to careerafamainternational.com.

Note: Applicants must be in UAE.

Post Details Job Title Customer Service Representative Description We are hiring a Customer Service Representative to manage customer queries and complaints for our shipping company in Dubai. The Customer Service Representative will also process orders, handle modifications, and escalate complaints across various communication channels. To excel in this role, you must remain calm under pressure and have experience working with computers. Customer Service Representative Responsibilities: Maintain a positive, empathetic, and professional attitude toward customers at all times Respond promptly to customer inquiries Process orders, modifications, and handle returns or exchanges Escalate customer complaints to relevant departments as needed Utilize computer systems to manage customer interactions and records Customer Service Representative Requirements: High school diploma, general education degree, or equivalent Ability to stay calm when customers are stressed or upset Proficient in using computers Experience working in customer support How to Apply: Interested candidates can apply by sending their CV to careerafamainternational.com. Note: Applicants must be in UAE.

Job Start Date Salary from 3501.00 Salary to 4000.00 Number of Vacancies 1 Location Job Location -> UAE Dubai Location City Dubai

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Location -> UAE Work Experience 1-2 Years Candidate Profile Description Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Shipbuilding Job Function Job Functions -> Customer Support Employers Details Company afamainternational Contact Person Designation Telephone 1111111111111 Email careerafamainternational.com