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At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon over 300 years combined experience and expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is equal parts creative agency, consultancy, and technology powerhouse.... |
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
The Account Supervisor is responsible for overall agency work on assigned accounts, and for developing and maintaining a close relationship with client contacts. They must establish VML Health as leaders in the business, helping to achieve clients' marketing objectives, and managing income results for the agency. In this role, you will manage and evolve the Client Engagement team on your account in partnership with a cross-functional team to better deliver results.
What you'll do:
Supervise all work, providing oversight and guidance on current work
Contribute to the development of long-term account success and growth by participating in client engagement plan development and execution
Drive execution and measurement of final plan, ensuring proactive through leadership and MIP initiatives are carried out
Maintain expert knowledge of client's business, category, and competition
Build and maintains client and partner relationships
Participate in key client meetings including VML Health presentations, client briefings, MRL reviews, strategy sessions, agency day, and cross agency partner meetings
Deliberately focus on development of direct reports, models desired work outputs and behaviors
Regularly inform Director, Client Engagement on business status, including escalation as needed
Effectively develop and disseminate strategic direction across internal cross-functional teams
Comfortable working in and leading integrated agency relationships
Ability to lead integration efforts across multi-channel engagements
What you'll need:
Five or more years of relevant client or agency experience (focusing on strategy, innovation, and an entrepreneurial approach to building brands)
Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy
Previous experience working on a pharmaceutical or health account preferred
Familiarity navigating healthcare and client submission processes/platforms considered a plus
Familiarity with all facets of interactive campaign and macro strategy development
What we offer:
Passionate, driven people | We champion a culture of people that do extraordinary work.
Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
The Account Supervisor is responsible for overall agency work on assigned accounts, and for developing and maintaining a close relationship with client contacts. They must establish VML Health as leaders in the business, helping to achieve clients' marketing objectives, and managing income results for the agency. In this role, you will manage and evolve the Client Engagement team on your account in partnership with a cross-functional team to better deliver results.
What you'll do:
Supervise all work, providing oversight and guidance on current work
Contribute to the development of long-term account success and growth by participating in client engagement plan development and execution
Drive execution and measurement of final plan, ensuring proactive through leadership and MIP initiatives are carried out
Maintain expert knowledge of client's business, category, and competition
Build and maintains client and partner relationships
Participate in key client meetings including VML Health presentations, client briefings, MRL reviews, strategy sessions, agency day, and cross agency partner meetings
Deliberately focus on development of direct reports, models desired work outputs and behaviors
Regularly inform Director, Client Engagement on business status, including escalation as needed
Effectively develop and disseminate strategic direction across internal cross-functional teams
Comfortable working in and leading integrated agency relationships
Ability to lead integration efforts across multi-channel engagements
What you'll need:
Five or more years of relevant client or agency experience (focusing on strategy, innovation, and an entrepreneurial approach to building brands)
Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy
Previous experience working on a pharmaceutical or health account preferred
Familiarity navigating healthcare and client submission processes/platforms considered a plus
Familiarity with all facets of interactive campaign and macro strategy development
What we offer:
Passionate, driven people | We champion a culture of people that do extraordinary work.
Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
