Customer Services Administrator _0763174448 Job Vacancy in Africa
Posted date [2022-11-23]   (ID: 27526)
HESTONY TRANSPORT WAS ESTABLISHED IN 1987 WITH ONE MERCEDES BENZ TRUCK. TODAY IT HAS GROWN TO A

MAGNIFICENT FLEET OF 500 TRUCKS

Minimum qualifications and experience:
Matric qualification or equivalent
Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams)
Professional and well presented
Ability to work well under pressure
Time management
Self-motivated
Reliable transport
Mobile phone

Main duties:
Receive and manage calls and emails professionally and efficiently
Utilize the CRM platform (Pulse)
Do quotes where and if needed
Receive Purchase orders and follow up with clients
Follow up with ETA for technicians to be at site
Troubleshoot with clients to identify the problem, and offer a viable solution
Work on Pulse, Listener, Open Scape and SAP with good Excel and Microsoft Office skills for handover files, and deadlines to be met
Ensure that the SOP of the department is followed, and have a high standard service delivery rate
Be able to work well with all different areas within the department as well as the other entities of Fidelity (Guarding, Operations, Subscriber, Fire etc)
Post Details
Job Title Customer Services Administrator _0763174448
Description Minimum qualifications and experience:
Matric qualification or equivalent
Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams)
Professional and well presented
Ability to work well under pressure
Time management
Self-motivated
Reliable transport
Mobile phone

Main duties:
Receive and manage calls and emails professionally and efficiently
Utilize the CRM platform (Pulse)
Do quotes where and if needed
Receive Purchase orders and follow up with clients
Follow up with ETA for technicians to be at site
Troubleshoot with clients to identify the problem, and offer a viable solution
Work on Pulse, Listener, Open Scape and SAP with good Excel and Microsoft Office skills for handover files, and deadlines to be met
Ensure that the SOP of the department is followed, and have a high standard service delivery rate
Be able to work well with all different areas within the department as well as the other entities of Fidelity (Guarding, Operations, Subscriber, Fire etc)
Job Start Date
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> Africa
Location City Witbank, Mpumalanga
    
Desired Candidate's Profile
Gender
Nationality
Candidate Current Location
Work Experience
Candidate Profile Description We are looking for experience
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Accounting
Job Function Job Functions -> Administrative Support
Employers Details
Company HESTONY TRANSPORT
Contact Person
Designation
Telephone
Email




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