Loyalty Branded Products Manager - Qatar Airways Privilege Club
Posted date [2025-06-06]
(ID: 35323)
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About the Company Qatar Airways is a world-renowned airline and a top employer in the global aviation industry. Proudly named World’s Best Airline eight times by Skytrax, including the latest win in 2024, Qatar Airways sets benchmarks for airline excellence, cabin crew service, and digital innovation. It is also recognized for having the World’s Best Business Class, Best Airline in the Middle East, and World’s Best Airline Website. Operating from Hamad International Airport in Doha, named World’s Best Airport, the airline connects passengers to over 170 global destinations. Qatar Airways leads in eco-conscious operations and was the first Middle East airline certified to IATA’s highest environmental standards. Whether you are exploring opportunities in cabin crew, airport services, airline IT, or aviation security, Qatar Airways offers global career growth, exposure to cutting-edge aviation technology, and a strong commitment to employee development. Popular job searches: airline jobs in Qatar, Qatar Airways careers, cabin crew openings, jobs at Hamad International Airport, aviation jobs Middle East, airline customer service roles, aviation engineering jobs, flight operations careers, eco-friendly airline jobs, Qatar airport hiring.... |
Job Description and Requirements
Loyalty Branded Products Manager - Qatar Airways Privilege ClubJob Overview
Qatar Airways is hiring a Loyalty Branded Products Manager to lead the strategy, development, and commercial performance of Privilege Club branded clubs. This role will drive revenue growth, enhance customer engagement, and contribute to positioning Qatar Airways Privilege Club as a best-in-class loyalty program.
Job Location: Doha, Qatar
Industry: Airlines/Aviation
Function: Product Management
Salary: 18,000–24,000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time
Job Overview
As the Loyalty Branded Products Manager, you will spearhead the end-to-end design, financial planning, branding, and market launch of Qatar Airways Privilege Club branded products. You will work closely with senior leadership and cross-functional teams to create a differentiated loyalty experience that drives customer acquisition, increases member engagement, and supports P&L objectives.
Key Responsibilities
* Develop and execute branded club strategies with a focus on revenue generation and customer loyalty
* Create business cases for new loyalty products and enhancements, including financial models and go-to-market plans
* Monitor key performance metrics such as enrolment, usage, redemption, and engagement of branded clubs
* Conduct market research to identify trends and customer preferences; use insights to propose new product concepts
* Build and manage partnerships with non-airline vendors to offer enriched member benefits and reward options
* Lead cross-functional project teams to launch new products, ensuring on-time delivery and brand alignment
* Review contracts and legal agreements, ensuring compliance with internal policies and commercial objectives
* Align marketing campaigns and communications strategies with Loyalty Marketing and Corporate Communications teams
* Ensure visual branding and positioning of clubs align with Qatar Airways brand standards and customer appeal
* Analyze campaign results, loyalty metrics, and market data to inform continuous product improvement
* Manage project timelines, launch calendars, and stakeholder communications for branded club initiatives
Job Requirements
* Bachelor\'s degree in Marketing, Business, or a related field (Master’s preferred)
* 7+ years of experience in loyalty programs, branded product development, or customer experience management
* Strong knowledge of loyalty economics, branded partnerships, and customer lifecycle marketing
* Demonstrated ability to manage cross-functional projects and collaborate with senior stakeholders
* Experience in financial modeling, business case creation, and campaign ROI analysis
* Excellent communication, negotiation, and presentation skills
* Strong understanding of customer behavior and market trends within the aviation or hospitality sector
* Ability to thrive in a fast-paced, high-growth environment
What We Offer
* Competitive tax-free salary and annual performance bonuses
* Travel privileges and discounts across the Qatar Airways Group
* Opportunities for professional development and career advancement
* Dynamic, multicultural work environment at one of the world’s leading airlines
* Be part of a loyalty innovation team influencing global travel trends
About the Company
Qatar Airways is a multi-award-winning airline recognized globally for its excellence in service, innovation, and sustainability. With a growing global network and a commitment to redefining travel, Qatar Airways Privilege Club is at the heart of delivering exceptional customer loyalty experiences. As a member of our loyalty team, you’ll be part of a fast-moving strategy group shaping the future of travel rewards.
