About the Company Qatar Airways is a world-renowned airline and a top employer in the global aviation industry. Proudly named World’s Best Airline eight times by Skytrax, including the latest win in 2024, Qatar Airways sets benchmarks for airline excellence, cabin crew service, and digital innovation. It is also recognized for having the World’s Best Business Class, Best Airline in the Middle East, and World’s Best Airline Website. Operating from Hamad International Airport in Doha, named World’s Best Airport, the airline connects passengers to over 170 global destinations. Qatar Airways leads in eco-conscious operations and was the first Middle East airline certified to IATA’s highest environmental standards. Whether you are exploring opportunities in cabin crew, airport services, airline IT, or aviation security, Qatar Airways offers global career growth, exposure to cutting-edge aviation technology, and a strong commitment to employee development. Popular job searches: airline jobs in Qatar, Qatar Airways careers, cabin crew openings, jobs at Hamad International Airport, aviation jobs Middle East, airline customer service roles, aviation engineering jobs, flight operations careers, eco-friendly airline jobs, Qatar airport hiring....

Sales Assistant - Retail and Duty Free Operations

Job Overview
Qatar Duty Free, the retail arm of Qatar Airways Group, is hiring dynamic Sales Assistants to join its expanding team at Hamad International Airport in Doha. This role is ideal for motivated retail professionals eager to deliver premium customer experiences and maximize sales performance in one of the world’s most exclusive airport shopping environments.

Job Location: Doha, Qatar
Industry: Airlines/Aviation
Function: Retail
Salary: 4,000–6,000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full Time

Job Overview
As a Sales Assistant at Qatar Duty Free, you will play a key role in providing exceptional service, presenting premium merchandise, and contributing to an award-winning retail experience. Whether you are working in general retail, high-end luxury boutiques, or fast-paced flagship stores, you will ensure products are well displayed, customer needs are met, and every sales opportunity is maximized.

Key Responsibilities

* Greet and assist customers, identify their needs, and demonstrate product features and benefits
* Maximize sales by applying the 10 best-selling techniques, offering complementary or alternative products as needed
* Ensure product displays are aligned with brand and visual merchandising standards
* Maintain stock levels on shelves and arrange merchandising for optimum visibility and accessibility
* Provide consistent, high-level service to all customers, embodying Qatar Duty Free’s 5-star standards
* Support colleagues in other sections when under pressure or during peak hours
* For luxury roles: handle high-value items responsibly, follow security procedures, and deliver the full luxury selling ceremony as per brand DNA
* Cultivate return customers through superior service and post-sale follow-up
* Meet or exceed sales targets while contributing to team success and positive brand image

Job Requirements

* High school diploma with minimum 1 year of experience in customer service or retail sales
* Bachelor\'s degree holders may be considered with no prior experience
* Strong English communication skills (verbal and written)
* Excellent interpersonal skills and polished presentation
* High integrity, professionalism, and a friendly, welcoming attitude
* Adaptability to work in fast-paced, multicultural, and customer-facing environments
* For luxury roles: experience with high-end brands or luxury clientele is an advantage

What We Offer

* Opportunity to work at one of the world’s leading airports with over 90 boutiques and 30+ F and B outlets
* Tax-free salary and attractive incentive structures
* Career growth opportunities within Qatar Airways Group’s 12 businesses
* Comprehensive training in retail excellence, luxury branding, and customer engagement
* Be part of a multicultural, service-driven team shaping the airport shopping experience of the future

About the Company
Qatar Airways Group, home to the award-winning Qatar Duty Free, is a global aviation leader and innovator. Operating across 12 distinct businesses, the group continues to redefine travel, service, and retail excellence. Located at Hamad International Airport, Qatar Duty Free offers world-class shopping experiences through exclusive boutiques and global luxury brands. Join a team that is setting new standards in travel retail and be part of a story where your ambition has no limits.

Job Title Sales Assistant - Retail and Duty Free Operations Job Description Sales Assistant - Retail and Duty Free Operations Job Overview Qatar Duty Free, the retail arm of Qatar Airways Group, is hiring dynamic Sales Assistants to join its expanding team at Hamad International Airport in Doha. This role is ideal for motivated retail professionals eager to deliver premium customer experiences and maximize sales performance in one of the world’s most exclusive airport shopping environments. Job Location: Doha, Qatar Industry: Airlines/Aviation Function: Retail Salary: 4,000–6,000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview As a Sales Assistant at Qatar Duty Free, you will play a key role in providing exceptional service, presenting premium merchandise, and contributing to an award-winning retail experience. Whether you are working in general retail, high-end luxury boutiques, or fast-paced flagship stores, you will ensure products are well displayed, customer needs are met, and every sales opportunity is maximized. Key Responsibilities * Greet and assist customers, identify their needs, and demonstrate product features and benefits * Maximize sales by applying the 10 best-selling techniques, offering complementary or alternative products as needed * Ensure product displays are aligned with brand and visual merchandising standards * Maintain stock levels on shelves and arrange merchandising for optimum visibility and accessibility * Provide consistent, high-level service to all customers, embodying Qatar Duty Free’s 5-star standards * Support colleagues in other sections when under pressure or during peak hours * For luxury roles: handle high-value items responsibly, follow security procedures, and deliver the full luxury selling ceremony as per brand DNA * Cultivate return customers through superior service and post-sale follow-up * Meet or exceed sales targets while contributing to team success and positive brand image Job Requirements * High school diploma with minimum 1 year of experience in customer service or retail sales * Bachelor\'s degree holders may be considered with no prior experience * Strong English communication skills (verbal and written) * Excellent interpersonal skills and polished presentation * High integrity, professionalism, and a friendly, welcoming attitude * Adaptability to work in fast-paced, multicultural, and customer-facing environments * For luxury roles: experience with high-end brands or luxury clientele is an advantage What We Offer * Opportunity to work at one of the world’s leading airports with over 90 boutiques and 30+ F and B outlets * Tax-free salary and attractive incentive structures * Career growth opportunities within Qatar Airways Group’s 12 businesses * Comprehensive training in retail excellence, luxury branding, and customer engagement * Be part of a multicultural, service-driven team shaping the airport shopping experience of the future About the Company Qatar Airways Group, home to the award-winning Qatar Duty Free, is a global aviation leader and innovator. Operating across 12 distinct businesses, the group continues to redefine travel, service, and retail excellence. Located at Hamad International Airport, Qatar Duty Free offers world-class shopping experiences through exclusive boutiques and global luxury brands. Join a team that is setting new standards in travel retail and be part of a story where your ambition has no limits. Post Details

Job Start Date Salary from 4000.00 Salary to 6000.00 Number of Vacancies 1 Location Job Location -> Qatar Location City Doha

Desired Candidate's Profile Gender No Preference Nationality Candidate Current Location Job Classification Job Type Job Type -> Full-time Industry Type Job Industry -> Airlines/Aviation Job Function Job Functions -> Retail Employers Details Company Qatar Airways Contact Person Qatar Airways HR Designation HR Manager Telephone 40230000 Email returntoqrqatarairways.com.qa