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When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you.
To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch.... |
The Core Agent is responsible for providing general information about the hotel and assisting callers.
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the type of rooms available as well as their location and layout.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Communicates reservation information to the front desk.
Open and close the availability as and when required of hotel in all channels and website.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
What you bring
At least 1-2 years’ experience in a similar role within 5* Luxury Hotels
Bachelor’s Degree in Hospitality Management or Equivalent
Strong communication and customer service skills
What do we offer;
Work Authorization.
Competitive tax free salary, service charge, tips.
End of service gratuity.
Complimentary full board living accommodation in a high quality, well-resourced staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the type of rooms available as well as their location and layout.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Communicates reservation information to the front desk.
Open and close the availability as and when required of hotel in all channels and website.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
What you bring
At least 1-2 years’ experience in a similar role within 5* Luxury Hotels
Bachelor’s Degree in Hospitality Management or Equivalent
Strong communication and customer service skills
What do we offer;
Work Authorization.
Competitive tax free salary, service charge, tips.
End of service gratuity.
Complimentary full board living accommodation in a high quality, well-resourced staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave
Paid home leave tickets
Social and sporting events
Learning & Development Programs
Career opportunities and international transfer
