HR Business Partner - Retail Operations
Posted date [2026-09-25]
(ID: 52570)
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Overview Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff. Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.... |
Job Description and Requirements
HR Business Partner - Retail OperationsJob Snapshot
Role: HR Business Partner
Location: Dubai, UAE
Industry: Apparel and Fashion
Function: Human Resources
Experience: Not specified
Job Type: Full Time
Position Overview
Apparel Group is seeking an HR Business Partner in Dubai, UAE to provide strategic and operational HR support across assigned retail regions. The role partners with regional and store leadership to strengthen workforce stability, performance, engagement, and compliance while translating business priorities into practical people actions that support retail operations.
Job Details
Country: UAE
City: Dubai
Industry: Apparel and Fashion
Function: Human Resources
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Business Partnership
- Partner closely with Regional Managers, Business Managers, and Store Managers on workforce and people priorities.
- Participate in regional business reviews and translate operational priorities into appropriate HR actions.
- Provide insights into manpower, attrition, productivity, and employee engagement
trends.
- Act as the first point of contact for people-related escalations within the assigned region.
- Work with retail leadership to address workforce issues that could affect store performance.
Workforce Planning and Manpower Control
- Maintain store-wise manpower mapping covering budgeted headcount, actual staffing, and workforce gaps.
- Identify critical vacancies and coordinate hiring priorities with the Talent Acquisition team.
- Monitor attrition patterns and recommend preventive actions where appropriate.
- Maintain accurate store mapping and active employee lists.
- Support workforce planning requirements across assigned retail operations.
Talent and Performance Management
- Support employee performance review cycles across the region.
- Identify high-potential Store Managers and potential future Business Managers.
- Identify performance concerns early and develop appropriate action plans with operations teams.
- Drive a structured induction and onboarding experience for employees within the region.
- Work with business leaders to support talent development and workforce continuity.
Employee Relations and Compliance
- Manage disciplinary cases, investigations, warnings, and terminations in accordance with established processes.
- Ensure HR policy compliance and accurate supporting documentation.
- Escalate high-risk employee relations matters through the appropriate channels.
- Maintain control over visa status, employment contract compliance, and employee documentation.
- Support consistent application of HR requirements across stores.
Employee Engagement and Culture
Regular store visits and direct engagement with employees are central to the role. The HR Business Partner will conduct pulse-check conversations with store teams, identify workforce concerns, and address salary parity or benefit-related matters constructively.
The position will also support local engagement initiatives aligned with the UAE HR strategy and maintain close contact with store leadership and employees.
Reporting and Governance
- Provide weekly updates on manpower gaps and staffing requirements.
- Track and report employee attrition.
- Maintain visibility of active employee relations cases.
- Record and report completed store visits.
- Maintain clear HR documentation and tracking dashboards to support regional governance and follow-up.
- Act as the first point of contact for people-related escalations within the assigned region.
- Work with retail leadership to address workforce issues that could affect store performance.
Workforce Planning and Manpower Control
- Maintain store-wise manpower mapping covering budgeted headcount, actual staffing, and workforce gaps.
- Identify critical vacancies and coordinate hiring priorities with the Talent Acquisition team.
- Monitor attrition patterns and recommend preventive actions where appropriate.
- Maintain accurate store mapping and active employee lists.
- Support workforce planning requirements across assigned retail operations.
Talent and Performance Management
- Support employee performance review cycles across the region.
- Identify high-potential Store Managers and potential future Business Managers.
- Identify performance concerns early and develop appropriate action plans with operations teams.
- Drive a structured induction and onboarding experience for employees within the region.
- Work with business leaders to support talent development and workforce continuity.
Employee Relations and Compliance
- Manage disciplinary cases, investigations, warnings, and terminations in accordance with established processes.
- Ensure HR policy compliance and accurate supporting documentation.
- Escalate high-risk employee relations matters through the appropriate channels.
- Maintain control over visa status, employment contract compliance, and employee documentation.
- Support consistent application of HR requirements across stores.
Employee Engagement and Culture
Regular store visits and direct engagement with employees are central to the role. The HR Business Partner will conduct pulse-check conversations with store teams, identify workforce concerns, and address salary parity or benefit-related matters constructively.
The position will also support local engagement initiatives aligned with the UAE HR strategy and maintain close contact with store leadership and employees.
Reporting and Governance
- Provide weekly updates on manpower gaps and staffing requirements.
- Track and report employee attrition.
- Maintain visibility of active employee relations cases.
- Record and report completed store visits.
- Maintain clear HR documentation and tracking dashboards to support regional governance and follow-up.
