Retail Operations Manager – Store Performance
Posted date [2026-03-30]
(ID: 43226)
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Overview Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff. Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.... |
Job Snapshot
* Role: Retail Operations Manager
* Location: Dubai UAE
* Industry: Apparel and Fashion
* Experience: 6–10 years in retail operations and leadership
* Job Type: Full-time
Position Overview
Retail Operations Manager – Store Performance role in Dubai UAE Apparel and Fashion industry is a high-impact hiring opportunity focused on driving revenue growth, optimizing store performance, and elevating customer experience across multiple retail locations. This position leads operational excellence, sales strategy, and team performance to ensure consistent business success.
Job Details
Country: UAE
City: Dubai
Industry: Apparel and Fashion
Function: Retail Operations Management
Salary: 22000–35000
(Estimated salary range based on similar jobs in Dubai;
please confirm the final offer with the employer.)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
This role oversees multi-store retail operations, ensuring alignment with brand standards and commercial goals. It focuses on maximizing profitability through efficient resource utilization, strong leadership, and execution of operational strategies across all stores.
Key Responsibilities
* Drive sales performance across stores by managing KPIs such as conversion rate, average transaction value, and sales per square foot
* Set and monitor store-level sales targets to maximize revenue and profitability
* Guide Area Managers and Store Managers to improve productivity and operational efficiency
* Implement and enforce company SOPs, policies, and loss prevention standards
* Optimize operational costs through process improvements and automation initiatives
* Ensure consistent execution of visual merchandising standards across all stores
* Lead recruitment, onboarding, and training of store teams to enhance service quality
* Evaluate employee performance and provide coaching to improve results
* Conduct regular operational reviews and sales meetings with store leadership teams
* Align store operations with customer needs and evolving retail trends
Employee Development
* Identify training needs and collaborate with leadership to develop talent strategies
* Build succession plans for key retail positions
* Set performance KPIs and conduct structured appraisals
* Support hiring and workforce planning for store operations
* Drive learning and development initiatives to enhance team capabilities
Communication
* Conduct regional meetings to align teams on business goals and performance
* Provide continuous feedback to Area and Store Managers
* Coordinate with senior leadership on business planning and performance tracking
* Ensure active participation in loyalty programs to boost customer retention
Stock Management
* Oversee inventory control and stock availability across stores
* Ensure efficient stock movement and minimize shrinkage
* Align stock levels with sales trends and demand forecasting
Ideal Profile
* 6 to 10 years of experience in retail operations, preferably in fashion or lifestyle brands
* Proven experience managing multiple stores or regions
* Strong commercial understanding of retail KPIs and profitability drivers
* Leadership experience with ability to manage and develop large teams
* Strong analytical and decision-making capabilities
* Ability to operate in a fast-paced, performance-driven environment
Skills Set
* Retail operations and multi-store management
* Sales performance optimization and KPI tracking
* Team leadership and workforce planning
* Visual merchandising and brand standards
* Inventory management and shrinkage control
* Cost optimization and operational efficiency
* Stakeholder communication and reporting
* Training and performance management
Why Join Us
* Lead large-scale retail operations for globally recognized fashion brands
* Opportunity to drive business growth and influence strategic decisions
* Strong career progression in retail leadership and management
* Exposure to high-volume, fast-paced retail environments
* Work within a leading retail group with regional presence
About the Company
Apparel Group is a prominent fashion and lifestyle retail company in the Middle East, operating a wide network of international brands and delivering premium retail experiences through innovation and operational excellence.
