Sales Associate – Fashion Retail Sales and Customer Experience Job Vacancy in Saudi Arabia
We are hiring a dedicated Sales Associate to join our retail team in Riyadh, Saudi Arabia. This role is focused on delivering outstanding customer service while supporting daily store operations, merchandising standards, and POS transactions. If you have a passion for fashion and retail excellence, this is your opportunity to represent global brands and contribute to a dynamic in-store experience.
Job Location: Riyadh, Saudi Arabia
Industry: Fashion and Lifestyle Retail
Function: Retail Sales and Store Operations
Salary: 4000–5500 SAR monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Saudi Arabia
Job Type: Full-time
Key Responsibilities
Customer Service
* Welcome customers, understand their needs, and recommend suitable products
* Convert browsing visitors into loyal buyers through personalized attention
* Educate customers about the Club Apparel Loyalty Program and encourage participation
* Deliver exceptional service by following the GUEST protocol (Greet, Understand, Explain, Sell, Thank)
* Stay informed on brand and product updates for effective cross-selling
Merchandising and Store Standards
* Maintain store displays and ensure merchandise is presented attractively
* Replenish shelves and manage stock as per store layout and VM guidelines
* Record inventory movements and notify management of any discrepancies or damaged goods
* Ensure compliance with visual merchandising standards and clearance stock norms
Point of Sale and Transactions
* Operate POS systems to process transactions efficiently and accurately
* Handle payments via cash, card, voucher, and electronic methods
* Issue receipts, refunds, and change while maintaining till accuracy throughout shifts
* Secure store assets and follow loss prevention procedures
* Maintain confidentiality of store sales and transaction data
Operational Support
* Maintain a neat and professional appearance at all times
* Adapt to flexible shifts and extended working hours during peak sale periods
* Support store upkeep and cleanliness in accordance with company housekeeping standards
* Collaborate with the team to achieve store sales targets and customer satisfaction goals
About the company
Apparel Group is a multi-award-winning global fashion and lifestyle retail conglomerate based in Dubai, UAE, with operations across the GCC. Today, Apparel Group caters to millions of eager shoppers through its 2,300+ retail stores and 85+ brands on all platforms while employing over 27,000 multicultural staff.
Apparel Group is set to cross new barriers and create fresh benchmarks in the retail industry to become the topmost global retailer. The company has achieved mercurial growth in the last 26 years by introducing world-class labels from around the globe, including Nine West, Tommy Hilfiger, ALDO, Charles & Keith, Jamie’s Italian and Tim Hortons, to name a few.