Client Service Officer - Corporate Banking
Posted date [2026-04-18]
(ID: 44096)
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Aldar Education is a leading education provider in the UAE, delivering inclusive, sustainable, and innovative learning experiences that inspire students and support community development. The organization offers a diverse portfolio of educational brands, covering all stages from early years to adult learning, with a wide range of curricula across multiple locations in Abu Dhabi and beyond. With a mix of owned and managed schools, Aldar Education ensures high standards in teaching, modern facilities, and a supportive environment for students, educators, and staff, maintaining a strong commitment to quality education and continuous improvement.... |
Job Description and Requirements
Client Service Officer - Corporate BankingJob Snapshot
Role: Client Service Officer
Location: Abu Dhabi, UAE
Industry: Banking
Function: Customer Support-Client Care
Experience: 2-4 years
Job Type: Full-time
Position Overview
Client Service Officer role in Abu Dhabi, UAE within the Banking industry is a frontline operations opportunity focused on handling walk-in clients, managing service counter activities, and supporting corporate banking customers with efficient and accurate service delivery.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Customer Support-Client Care
Salary: 8000-12000
ONLY if salary is NOT provided: Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
This role manages daily client service interactions by acting as the first point of contact, ensuring compliance with operational procedures, and supporting relationship teams. It contributes directly to customer satisfaction, operational accuracy, and service excellence in corporate banking operations.
Key Responsibilities
* Handle walk-in clients and manage service counter operations efficiently
* Act as first point of contact for client queries, instructions, and document handling
* Perform customer identification checks in line with internal procedures
* Support corporate client service activities across multiple banking products
* Assist relationship management teams with operational support for clients
* Process cash management transactions including remittances and cheque clearing
* Ensure compliance with policies, procedures, and internal controls
* Maintain accurate records and ensure timely processing of transactions
* Support process improvements, system updates, and operational initiatives
* Maintain confidentiality of client data in line with regulatory standards
Ideal Profile
* Bachelor degree or diploma in relevant field
* Experience in banking operations or customer service roles
* Strong understanding of cash management products and procedures
* Ability to handle client interactions professionally and efficiently
* Strong attention to detail and accuracy
* Good communication and interpersonal skills
* Ability to manage multiple tasks in a fast-paced environment
Skills Set
* Customer service and client interaction
* Banking operations and transaction processing
* Cash management and remittance handling
* Compliance and regulatory adherence
* Documentation and record management
* Communication and coordination skills
* Time management and multitasking
Why Join Us
* Opportunity to work in a leading banking environment in UAE
* Exposure to corporate banking operations and client services
* Career growth in banking operations and relationship support
* Collaborative and professional work environment
* Strong demand for client service roles in banking sector
About the Company
First Abu Dhabi Bank is a leading financial institution in the UAE, providing a comprehensive range of banking services. With a strong focus on operational excellence, innovation, and customer satisfaction, the bank continues to deliver reliable financial solutions across the region.
