Aftermarket Sales Consultant - Volvo
Posted date [2026-05-25]
(ID: 45644)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Aftermarket Sales Consultant - VolvoJob Snapshot
Role: Aftermarket Sales Consultant - Volvo
Location: Dubai, United Arab Emirates
Industry: Automotive
Function: Sales-Business Development
Experience: 3+ years
Job Type: Full-time
Position Overview
Aftermarket Sales Consultant - Volvo in Dubai, United Arab Emirates is an Automotive hiring opportunity for a commercially focused equipment sales professional who can grow parts and service revenue, manage customer coverage, and support Volvo and SDLG construction equipment clients with reliable aftermarket solutions. The role focuses on field customer engagement, territory planning, service proposal support, parts sales growth, customer retention, and proactive identification of new business opportunities across heavy equipment and construction machinery accounts.
This position is suited for a technically strong sales professional with experience in parts, service, aftermarket operations, construction equipment, heavy equipment, or commercial machinery sales.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Automotive
Function: Sales-Business Development
Salary: 10000-16000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Aftermarket Sales Consultant - Volvo role supports customers after equipment purchase by ensuring they receive the right parts, service support, maintenance contracts, and technical solutions for their fleet. The role helps strengthen customer loyalty, improve equipment uptime, and increase aftermarket sales through regular field visits, structured account coverage, and practical technical advice.
The successful candidate will work closely with service managers, head office teams, and customer decision-makers to prepare quotations, identify service opportunities, promote preventive maintenance contracts, and grow sales across key product categories.
Key Responsibilities
* Manage customer coverage across the assigned sales territory through structured visit plans and call schedules.
* Build strong relationships with construction equipment customers, fleet owners, operators, and business accounts.
* Identify customer needs, buying trends, parts requirements, service concerns, and future aftermarket opportunities.
* Develop new customer accounts through field prospecting, referrals, follow-ups, and market coverage.
* Attend new machine deliveries when required and promote parts and service solutions to customers.
* Promote preventive maintenance contracts, customer service agreements, CareTrack solutions, and related aftermarket offerings.
* Monitor customer parts and service requirements to ensure timely support and proactive communication.
* Achieve assigned sales volume, gross profit, market share, and territory development targets.
* Identify aftermarket revenue opportunities across undercarriage, ground engaging tools, engines, power-train, hydraulic attachments, and related categories.
* Work with service managers to prepare estimates, quotations, and service proposals for customer requirements.
* Coordinate with head office and support teams to provide suitable technical and commercial solutions.
* Maintain accurate customer information, machine population records, sales activity updates, and follow-up details in the system.
* Present a professional company image during all customer visits, meetings, and field activities.
* Maintain assigned company vehicle, tools, documents, and company property in good condition.
* Report incidents, hazards, and safety concerns according to Health and Safety procedures.
* Follow PPE requirements and maintain personal responsibility for workplace and field safety.
* Maintain high quality standards in all customer communication, sales proposals, and service coordination.
* Promote a right-first-time mindset in customer support, technical advice, and aftermarket service delivery.
Ideal Profile
The ideal candidate has an Engineering Degree and previous experience as a Field Parts Engineer, Service Sales Representative, Parts Sales Representative, Aftermarket Sales Consultant, or similar customer-facing role in construction equipment, heavy equipment, commercial equipment, or machinery support.
A strong understanding of parts and service operations is important, including technical product knowledge, customer relationship management, service proposals, sales planning, and territory development. Experience in aftermarket sales for construction machinery, heavy equipment fleets, or industrial equipment will be a strong advantage.
The candidate should be confident in communication, negotiation, persuasion, planning, customer follow-up, and commercial reporting. Proficiency in Microsoft Office, general computer literacy, and a valid UAE driving license are required.
Skills Set
* Aftermarket sales
* Volvo construction equipment
* SDLG equipment support
* Parts sales
* Service sales
* Customer service agreements
* Preventive maintenance contracts
* CareTrack solutions
* Heavy equipment sales
* Construction equipment support
* Field customer visits
* Territory management
* Customer coverage planning
* Account development
* Sales target achievement
* Gross profit management
* Market share growth
* Quotation preparation
* Service proposal support
* Undercarriage products
* Ground engaging tools
* Engine parts
* Power-train components
* Hydraulic attachments
* Machine population records
* Customer relationship management
* Negotiation skills
* Microsoft Office
* UAE driving license
* Health and Safety compliance
Why Join Us
This role offers a strong opportunity to grow within the Automotive and heavy equipment aftermarket sector in Dubai, United Arab Emirates, with direct exposure to construction equipment customers, parts and service sales, fleet support, and technical account management. It is a valuable position for sales professionals who want to combine engineering knowledge with customer development, commercial performance, and long-term aftermarket business growth.
The position provides hands-on involvement in a high-demand equipment support environment where customer uptime, service quality, technical advice, and proactive sales coverage directly influence business success.
About the Company
Al-Futtaim is a diversified regional business headquartered in Dubai, United Arab Emirates, with operations across automotive, retail, financial services, real estate, healthcare, engineering, and technology. Al-Futtaim Automotive represents leading mobility and equipment brands and supports customers through vehicle distribution, leasing, aftersales, parts, service solutions, commercial vehicles, industrial equipment, and customer-focused mobility services across the region.
