Branch Sales Support Executive

an important role in keeping dealership sales activity organized, accurate, and customer focused. This position supports the sales team behind the scenes by ensuring documents, stock records, invoices, registrations, and vehicle delivery requirements are handled on time. The role contributes directly to branch sales performance, customer satisfaction, operational efficiency, and the professional image of Toyota within Dubai’s automotive market.

Key Responsibilities

* Support the sales team with vehicle documentation, invoicing, delivery coordination, and administrative follow-up.
* Verify customer documents, finance documents, sales paperwork, and transaction details to ensure accuracy before processing.
* Coordinate vehicle deliveries by following up with sales consultants, customers, registration teams, logistics teams, and internal support functions.
* Assist with vehicle registration, ownership transfer documents, inspection requirements, and related dealership administration.
* Maintain accurate vehicle stock records and support inventory management activities within the branch.
* Track demo vehicles, display vehicles, and showroom stock to ensure records remain updated and vehicles are ready for customer viewing.
* Coordinate vehicle preparation, display movement, handover readiness, and related branch sales support tasks.
* Help ensure all documentation and delivery steps are completed within agreed timelines and company procedures.
* Work with multiple stakeholders to resolve pending items, document gaps, stock queries, and delivery delays.
* Support the customer journey by helping create a smooth, professional, and well-coordinated sales experience.
* Maintain accurate files, reports, trackers, and system updates linked to branch sales operations.
* Use Microsoft Office, especially Excel, to support reporting, tracking, and daily administration.
* Follow dealership policies, process requirements, and operational standards during all sales support activities.
* Contribute to a positive team environment by communicating clearly, supporting colleagues, and showing willingness to learn.

Ideal Profile

* Emirati candidate with Family Book is required.
* High School Diploma, Higher Diploma, or Bachelor\'s Degree.
* Previous experience in administration, customer service, sales support, retail operations, or automotive dealership support is an advantage.
* Good knowledge of Microsoft Office applications, especially Excel.
* Strong communication skills in English and Arabic.
* Excellent attention to detail when checking documents, records, invoices, and customer information.
* Strong organizational ability with the confidence to manage multiple priorities in a busy branch environment.
* Customer-focused mindset with a genuine interest in delivering a smooth and professional sales journey.
* Good interpersonal skills with the ability to work with sales teams, customers, operations teams, and support departments.
* Practical problem-solving ability and willingness to follow up until tasks are completed.
* Proactive attitude, strong work ethic, and interest in developing a long-term career in the automotive industry.
* Team-oriented personality with willingness to learn dealership processes, vehicle delivery standards, and branch operations.

Skills Set

* Sales support
* Automotive administration
* Vehicle documentation
* Customer document verification
* Invoicing support
* Vehicle delivery coordination
* Stock record accuracy
* Inventory support
* Demo vehicle tracking
* Display vehicle coordination
* Vehicle registration support
* Transfer documentation
* Inspection coordination
* Dealership operations
* Customer service
* Branch administration
* Sales team coordination
* Microsoft Office
* Excel reporting
* Document control
* Administrative accuracy
* Communication skills
* Arabic communication
* English communication
* Stakeholder coordination
* Problem solving
* Teamwork
* Emiratization

Why Join Us

This opportunity is ideal for an Emirati candidate who wants to start or grow a career with a leading automotive business in Dubai. The role offers practical exposure to Toyota dealership operations, vehicle sales support, customer coordination, stock administration, and delivery processes. It is a strong platform for someone who enjoys organized work, customer service, teamwork, and career development within the UAE automotive sector.

About the Company

Al-Futtaim is a diversified business headquartered in Dubai, United Arab Emirates, with operations across automotive, retail, financial services, real estate, and healthcare. Al-Futtaim Automotive represents major global mobility brands and supports customers through vehicle distribution, leasing, aftersales, commercial vehicles, electric mobility, and customer-focused automotive services across regional markets.