Female Sales / Customer Service Coordinator Job Vacancy in UAE Dubai
Posted date [2022-03-14]
(ID: 21435)
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Incorporated in 2016 and launched in 2017, in the UAE, Selfdrive.ae is the largest Dealer Authorised Car Subscription Platform and has been awarded as the Best Innovation in Smart Mobility Technology. With its strong determination and edge over competition, it has managed to grab a large share in the retail &corporate sector in UAE. We believe in delighting our customers with a seamless experience and added benefits along with the rental subscriptions.
Focusing on innovative, futuristic and smart mobility transport solutions has always been our aim, that allows customers to rent cars on-demand for Short-term and Long-term lease. Being an all technology driven Asset Lite E-Commerce Platform that allows customers to rent cars directly from dealers with spot confirmations, making sure flexibility and comfort is met to its maximum potential is our primary goal. Having onboarded more than 25+ dealerships across UAE, creating additional revenue via renting, subscription and leasing direct from dealerships. Along with serving over 20,000+ customers, from 95+ different nationalities with 65 different car models from 15 brands and access to 45 delivery locations, Selfdrive.ae currently manages over AED 200 million worth of assets on its platform and plans to reach AED 500 million by 2022.... |
We are hiring Female Sales / Customer Service Coordinator who will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, support the branch and rental services required
******Only serious and Immediate joiners apply*******
Note: preference will be given to people who are on Visit/Cancelled Visa
Responsibilities
Meet and greet customers.
· Assisting customers with specific required make and model and coordinating with the team to execute the same.
Provide a high level of customer service by assisting customers and assessing their rental service requirements in person and over the phone
Understand and communicate rental terms and conditions, vehicle features and other services
Provide directions and general assistance
Process vehicle returns , check-ins and replacement requirements.
Take incoming calls, reservations, rate quotes, general questions and provide information and resolution for customers.
Coordinate with multiple teams and ensure the vehicles are clean and ready at the rental location for the delivery.
Perform miscellaneous and backup responsibilities related to assigned task and execute successful operations at the counter.
· Required high proficiency in computer skill. Window/ MAC (preferred), emails, MS Office.
· Car rental counter management experience will be preferred.
******Only serious and Immediate joiners apply*******
Note: preference will be given to people who are on Visit/Cancelled Visa
Responsibilities
Meet and greet customers.
· Assisting customers with specific required make and model and coordinating with the team to execute the same.
Provide a high level of customer service by assisting customers and assessing their rental service requirements in person and over the phone
Understand and communicate rental terms and conditions, vehicle features and other services
Provide directions and general assistance
Process vehicle returns , check-ins and replacement requirements.
Take incoming calls, reservations, rate quotes, general questions and provide information and resolution for customers.
Coordinate with multiple teams and ensure the vehicles are clean and ready at the rental location for the delivery.
Perform miscellaneous and backup responsibilities related to assigned task and execute successful operations at the counter.
· Required high proficiency in computer skill. Window/ MAC (preferred), emails, MS Office.
· Car rental counter management experience will be preferred.
