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Founded by Abdulla Hassan Al Rostamani in the early 1950’s, Al Rostamani Group is a leading UAE family business conglomerate, guided by its core values of commitment, care, and vision.
With a legacy spanning over six decades, the group is one of the earliest established and most prominent companies in the country. It is renowned for its unwavering dedication to excellence and innovation across a range of diverse industries. Al Rostamani Group’s businesses operate in the automotive, general trading, real estate and construction, solar energy, financial services, travel and tourism, and technology solutions industries. As the Group continues to expand and diversify its offerings, it remains steadfast in its commitment to its core values, cementing its position as a responsible and visionary business leader in the region and beyond.... |
Every employee at Al Rostamani Group plays a key role in making a real difference to the business and our customers. We provide meaningful and purposeful work, along with opportunities for growth, learning, and success. Founded in 1957, the Al Rostamani Group has grown significantly, guided by the principles of Commitment, Care & Vision. We are a well-diversified group with a strong presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development, and Information Technology Services. With approximately 2,000 employees from 41 different nationalities, we foster a multicultural environment.
Al Rostamani Trading Company is the exclusive distributor of Suzuki and Citroën across the UAE, with Sales, Service, and Parts outlets available throughout the country.
Job Purpose
Plan, organize, and manage repair services on customer vehicles to ensure optimal resource utilization and meet revenue targets set by management.
Job Responsibilities
Plan, organize, and manage all daily repair and maintenance services on customer vehicles, including vehicle movement in and out of the workshop.
Monitor the workshop floor to ensure adherence to dealer standard operating procedures and effective management of service personnel.
Maintain and upkeep workshop equipment to maximize utilization and minimize downtime.
Initiate procurement of additional equipment in line with business growth.
Achieve service manager-established forecasts.
Check job status as often as necessary (at least twice each shift), update customers on any change in promised time, and notify of any additional repairs required.
Spot-check repairs to ensure quality and timely completion.
Schedule job assignments to workshop staff to ensure timely repairs.
Ensure profitable operation of the workshop and facilities.
Motivate the workshop team and maintain high morale to deliver the highest level of customer service.
Adhere to standard operating procedures to prevent customer dissatisfaction.
Ensure compliance with legal requirements for workshop operations.
Verify that service jobs are completed as per customer requirements to ensure customer satisfaction.
Handle accident repairs following set procedures, obtaining prior approvals as required.
Ensure technicians adhere to warranty material disposition procedures.
Job Requirements
Qualifications: 3-year diploma or degree in Automobile/Mechanical Engineering.
Experience: 5 to 7 years of similar experience in an automotive dealer setting.
Knowledge & Skills
Diagnostic skills and technical expertise
Highly organized with effective planning skills in all situations
Methodical approach with results-oriented focus
Ability to work independently under pressure and meet deadlines
Committed to maintaining the highest work standards at all times
Al Rostamani Trading Company is the exclusive distributor of Suzuki and Citroën across the UAE, with Sales, Service, and Parts outlets available throughout the country.
Job Purpose
Plan, organize, and manage repair services on customer vehicles to ensure optimal resource utilization and meet revenue targets set by management.
Job Responsibilities
Plan, organize, and manage all daily repair and maintenance services on customer vehicles, including vehicle movement in and out of the workshop.
Monitor the workshop floor to ensure adherence to dealer standard operating procedures and effective management of service personnel.
Maintain and upkeep workshop equipment to maximize utilization and minimize downtime.
Initiate procurement of additional equipment in line with business growth.
Achieve service manager-established forecasts.
Check job status as often as necessary (at least twice each shift), update customers on any change in promised time, and notify of any additional repairs required.
Spot-check repairs to ensure quality and timely completion.
Schedule job assignments to workshop staff to ensure timely repairs.
Ensure profitable operation of the workshop and facilities.
Motivate the workshop team and maintain high morale to deliver the highest level of customer service.
Adhere to standard operating procedures to prevent customer dissatisfaction.
Ensure compliance with legal requirements for workshop operations.
Verify that service jobs are completed as per customer requirements to ensure customer satisfaction.
Handle accident repairs following set procedures, obtaining prior approvals as required.
Ensure technicians adhere to warranty material disposition procedures.
Job Requirements
Qualifications: 3-year diploma or degree in Automobile/Mechanical Engineering.
Experience: 5 to 7 years of similar experience in an automotive dealer setting.
Knowledge & Skills
Diagnostic skills and technical expertise
Highly organized with effective planning skills in all situations
Methodical approach with results-oriented focus
Ability to work independently under pressure and meet deadlines
Committed to maintaining the highest work standards at all times
