Kaizen Promoter - Automotive Process Improvement
Posted date [2026-04-23]
(ID: 44373)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Kaizen Promoter - Automotive Process Improvement
Location: Dubai, UAE
Industry: Automotive
Function: Operations Management
Experience: 3-5 years
Job Type: Full-time
Position Overview
Kaizen Promoter - Automotive Process Improvement hiring opportunity in Dubai, UAE within the Automotive sector for Emirati professionals passionate about operational excellence and continuous improvement. Al-Futtaim Automotive is seeking a driven Kaizen Promoter for Toyota and Lexus BIT operations to lead process improvement initiatives, strengthen customer experience, and embed Toyota Kaizen principles across sales, aftersales, and back-office functions in Dubai and Sharjah.
Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Operations Management
Salary: 10000-15000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Emirati
Job Type: Full-time
Position Overview
The Kaizen Promoter plays a strategic role in driving continuous improvement and operational excellence across Toyota and Lexus retail operations. This role supports business performance by improving productivity, service quality, and customer satisfaction through Toyota Kaizen methodologies, process standardization, and strong collaboration with frontline teams and leadership.
Key Responsibilities
* Implement Toyota Kaizen programs across Sales, Aftersales, and back-office operations within the BIT branch
* Lead 5S implementation, audits, and training across showrooms, reception areas, and workshop bays
* Observe daily operations, map process flows, and identify inefficiencies using structured improvement methodologies
* Apply PDCA and Toyota problem-solving methods to improve productivity, reduce costs, and enhance service quality
* Drive Kaizen actions focused on productive time generation, operational efficiency, and customer satisfaction improvements
* Support and coordinate weekly BIT meetings with Dealer Principal and Sales and Aftersales Managers
* Track action plans, monitor progress, and ensure timely follow-up of operational improvement initiatives
* Compile, analyze, and present Kaizen reports, dashboards, and performance updates for management review
* Collaborate with Head Office and Toyota Motor Corporation to align with Kaizen standards and reporting expectations
* Coach branch teams and build strong ownership of continuous improvement culture across the organization
Ideal Profile
* Emirati candidate eligible under Emiratisation hiring initiatives
* Bachelor’s degree required
* Minimum 3 to 5 years of experience preferably within Aftersales, ideally as a Service Advisor
* Exposure to Toyota Kaizen programs or continuous improvement initiatives is strongly preferred
* Strong understanding of Kaizen principles, PDCA, and operational process improvement methodologies
* Customer-focused mindset with strong analytical and structured problem-solving ability
* Strong stakeholder management and communication skills across multiple organizational levels
* Ability to coach, influence, and inspire teams to adopt new ways of working
* Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Visio
Skills Set
* Toyota Kaizen implementation
* Continuous improvement methodologies
* PDCA and process mapping
* 5S audits and workplace organization
* Automotive aftersales operations
* Performance reporting and dashboards
* Stakeholder engagement and facilitation
* Operational efficiency improvement
* Customer experience enhancement
* Team coaching and culture building
Why Join Us
* Build your career with one of the region’s leading automotive groups under Toyota and Lexus operations
* Lead high-impact improvement projects across premium automotive retail and aftersales environments
* Gain strong exposure to Toyota global operational excellence standards and Kaizen systems
* Work closely with senior leadership, Dealer Principals, and frontline operational teams
* Access structured Emiratisation development and long-term leadership opportunities
* Competitive salary package with strong employee benefits and career progression
* Be part of a business focused on innovation, customer satisfaction, and continuous excellence
About the Company
Al-Futtaim Automotive is one of the Middle East’s leading automotive groups, representing world-renowned brands including Toyota, Lexus, Honda, Jeep, Volvo, and more. Through strong expertise in distribution, aftersales, and customer experience excellence, the company delivers world-class mobility solutions while creating outstanding career opportunities for professionals across the UAE and international markets.
