Key Account Manager - Commercial Vehicles
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Key Account Manager - Commercial VehiclesJob Snapshot
Role: Key Account Manager
Location: Abu Dhabi Emirate, United Arab Emirates
Industry: Automotive
Function: Account Management-Commissioned
Experience: Proven truck sales experience within the United Arab Emirates market
Job Type: Full Time
Position Overview
Al-Futtaim is hiring a Key Account Manager in Abu Dhabi Emirate, United Arab Emirates for an Automotive sales opportunity within the FAMCO Commercial Vehicles team. The role focuses on developing new truck business, managing strategic fleet accounts, expanding the customer base, and growing market share across the United Arab Emirates.
The Key Account Manager will work directly with fleet operators, logistics companies, transport businesses, contractors, and other commercial customers. The position requires strong knowledge of the UAE truck market and the ability to manage the complete commercial vehicle sales cycle while balancing customer requirements, revenue growth, and profitability.
Job Details
Country:
City: Abu Dhabi Emirate
Industry: Automotive
Function: Account Management-Commissioned
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Business Development and Key Accounts
* Identify and develop new business opportunities within the commercial truck sector.
* Build long-term relationships with fleet operators, logistics companies, transportation businesses, contractors, and other commercial customers.
* Conduct regular customer visits to understand fleet requirements and identify potential sales opportunities.
* Develop the customer base through active prospecting, lead generation, and account development.
* Maintain a healthy pipeline of qualified commercial vehicle opportunities.
* Strengthen relationships with existing accounts while pursuing new fleet customers.
* Gather market intelligence to support commercial planning and business growth.
Commercial Vehicle Sales
* Work toward monthly, quarterly, and annual sales targets.
* Present suitable commercial vehicle solutions based on customer operating requirements.
* Coordinate vehicle demonstrations and support customer test drives.
* Prepare quotations and manage commercial negotiations.
* Manage the sales process from initial prospecting through order placement, vehicle delivery, and payment collection.
* Develop commercially competitive proposals while protecting required profitability.
* Follow up on outstanding customer payments when required.
* Maintain accurate sales forecasts and opportunity updates.
Fleet Customer Management
The Key Account Manager will develop a detailed understanding of customer fleet operations, transportation requirements, and commercial priorities. This knowledge will be used to recommend appropriate vehicle solutions and strengthen ongoing account relationships.
Regular interaction with customers is required to identify emerging requirements, maintain account engagement, and develop additional sales opportunities.
CRM and Market Intelligence
* Maintain accurate customer and account information in the Customer Relationship Management system.
* Keep sales pipeline information and forecasts current.
* Monitor relevant competitor activities and developments within the UAE truck market.
* Gather information on customer requirements and changing market conditions.
* Provide market intelligence that can support sales and business growth strategies.
Required Skills
* Proven experience selling trucks within the United Arab Emirates.
* Strong knowledge of commercial vehicles and the UAE truck market.
* Experience managing fleet customers, transport companies, logistics operators, and contractors.
* Strong business development and key account management capabilities.
* Understanding of commercial vehicle sales processes and fleet requirements.
* Strong negotiation and presentation skills.
* Excellent relationship-building and stakeholder management capability.
* Commercial awareness with the ability to balance customer requirements and profitability.
* Ability to manage multiple sales opportunities independently.
* Strong communication skills.
What Equips You for the Role
* Bachelor\'s degree or equivalent professional experience.
* Strong truck sales experience within the United Arab Emirates market.
* Proven ability to generate new business and achieve sales targets.
* Demonstrated record of consistently achieving or exceeding sales objectives.
* Experience within a commercial vehicle dealership environment is highly preferred.
* Valid United Arab Emirates driving licence.
About the Team
The Key Account Manager will join Al-Futtaim Industrial Equipment and Commercial Vehicles as part of the Commercial Vehicles Sales team. The position reports directly to the Sales Manager - Commercial Vehicles and supports the development of fleet and transport customer business across the UAE.
About Al-Futtaim Automotive
Al-Futtaim Automotive operates across eight countries in the Middle East, Asia, and North Africa and has a portfolio of more than 25 international brands. Its operations span passenger vehicles, commercial vehicles, industrial equipment, logistics, leasing, aftersales, and financial services.
The business is supported by more than 9,000 colleagues and continues to develop its mobility operations through technology, digital transformation, and customer-focused services.



