Receptionist and Guest Relations Officer
Posted date [2026-05-01]
(ID: 44728)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Snapshot
Role: Receptionist and Guest Relations Officer
Location: Dubai, UAE
Industry: Automotive
Function: Guest Services-Concierge
Experience: Entry Level to 2 years
Job Type: Part-time
Position Overview
Receptionist and Guest Relations Officer jobs in Dubai, UAE within the Automotive industry provide an excellent part-time hiring opportunity for Emirati professionals seeking customer-facing careers with a leading automotive employer. Al-Futtaim Automotive is hiring enthusiastic candidates to deliver exceptional front-desk service and create a welcoming customer experience across Toyota and Lexus service centers and showrooms.
Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Guest Services-Concierge
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Candidate Nationality: UAE National
Job Type: Part-time
Role Context
This position plays an important role in shaping customer satisfaction by creating the first and last impression of the dealership experience. The Receptionist and Guest Relations Officer ensures smooth customer flow, professional front-office support, and premium guest handling while maintaining Al-Futtaim’s high service standards.
Key Responsibilities
* Welcome customers arriving at the showroom or service center with professionalism and warmth
* Act as the first point of contact for visitors and direct them to the appropriate department or executive
* Ensure customers experience a smooth and seamless service journey from arrival to departure
* Maintain front desk operations and support customer service coordination
* Provide guests with accurate information and assistance during their visit
* Support workshop and showroom teams by managing customer flow efficiently
* Handle administrative tasks and maintain visitor records when required
* Deliver a positive final interaction to ensure every guest leaves satisfied
Ideal Profile
* UAE National with valid Family Book for Emiratization requirement
* High school diploma or higher qualification required
* Strong English communication skills with confident interpersonal ability
* Customer service experience is an advantage but not mandatory
* Friendly, professional, and customer-focused personality
* Basic MS Office knowledge with preference for Excel familiarity
* Comfortable working in a busy workshop or showroom environment
* Self-driven attitude with strong teamwork skills
Skills Set
* Front desk and reception handling
* Customer relationship management
* Guest services and hospitality support
* Microsoft Office and Excel basics
* Communication and interpersonal skills
* Administrative coordination
* Professional etiquette and presentation
* Time management and multitasking
Why Join Us
* Flexible part-time opportunity with two days off
* Exposure to premium automotive brands like Toyota and Lexus
* Valuable experience in a professional customer-focused workplace
* Career development opportunities within a leading UAE automotive group
* Strong learning environment for fresh and early-career professionals
* Supportive team culture with long-term growth potential
About the Company
Al-Futtaim Automotive is a leading automotive division of Al-Futtaim Group, representing world-renowned brands across the UAE and international markets. With strong expertise in vehicle sales, aftersales, leasing, and mobility solutions, the company continues to deliver outstanding customer experiences while building rewarding career paths for future professionals.
