Sales Executive - Automotive Retail

in direct customer interactions and help convert enquiries into successful vehicle sales. This role supports dealership performance by combining product knowledge, sales discipline, customer service, finance coordination, and follow-up activity. The position has direct impact on monthly sales results, lead conversion, customer satisfaction, repeat business, showroom performance, and the overall buying experience.

Key Responsibilities

* Engage with prospective customers and understand their mobility needs, preferences, budget, and vehicle expectations.
* Guide customers through the full vehicle sales journey from enquiry and consultation to quotation, test drive, documentation, and delivery coordination.
* Achieve monthly and annual sales targets through active prospecting, lead follow-up, customer conversion, and relationship management.
* Develop new business opportunities through showroom enquiries, digital leads, referrals, existing customer networks, and proactive sales activity.
* Maintain strong relationships with existing customers to encourage repeat purchases, referrals, and long-term loyalty.
* Conduct professional vehicle presentations that explain model features, specifications, safety systems, technology, ownership benefits, and value propositions.
* Arrange and manage test drives that help customers experience vehicle performance, comfort, features, and suitability.
* Prepare quotations, finance proposals, sales documents, customer records, and related paperwork in line with company standards.
* Work closely with finance, insurance, registration, delivery, and aftersales teams to support a smooth customer handover process.
* Monitor market trends, competitor activity, pricing movement, customer preferences, and local demand to identify sales opportunities.
* Keep customer interactions, lead status, sales pipeline, and follow-up actions updated accurately in internal systems.
* Resolve customer queries professionally and provide clear guidance throughout the purchasing process.
* Support showroom standards by maintaining product readiness, customer service discipline, and a professional sales environment.
* Contribute to team targets through collaboration, shared market feedback, and consistent follow-through on assigned leads.

Ideal Profile

* Minimum 1-3 years of experience in automotive retail sales or a similar customer-facing sales environment.
* Bachelor\'s degree or equivalent qualification is preferred.
* Proven ability to meet or exceed sales targets in a competitive and target-driven environment.
* Good understanding of automotive products, vehicle features, customer buying behavior, and the vehicle sales process.
* Strong knowledge of sales planning, lead management, prospecting, pipeline tracking, and customer conversion.
* Experience in customer relationship management, business development, or showroom sales is an advantage.
* Strong customer service mindset with the ability to build trust and long-term relationships.
* Good commercial awareness with the ability to understand customer needs and recommend suitable mobility solutions.
* Excellent negotiation, communication, and interpersonal skills.
* Self-motivated, resilient, organized, and comfortable working in a fast-paced sales environment.
* Strong attention to detail when preparing quotations, proposals, sales documents, and customer records.
* Proficiency in Microsoft Office applications.
* Fluency in English is required, while Arabic language skills are an advantage.
* Passion for automotive retail, customer experience, and achieving measurable sales results.

Skills Set

* Automotive retail sales
* Vehicle sales
* Customer consultation
* Lead management
* Sales prospecting
* Pipeline management
* Customer conversion
* Vehicle presentation
* Test drive coordination
* Quotation preparation
* Finance proposal support
* Sales documentation
* Customer relationship management
* Business development
* Negotiation skills
* Product knowledge
* Market trend monitoring
* Competitor analysis
* Customer service
* Showroom sales
* Referral generation
* Sales target achievement
* Microsoft Office
* Communication skills
* Interpersonal skills
* English communication
* Arabic communication advantage
* Attention to detail
* Team collaboration

Why Join Us

This role offers the chance to build a strong sales career with a leading automotive business in Dubai and work with a respected portfolio of mobility brands. The Sales Executive will gain exposure to professional dealership operations, structured sales processes, customer relationship management, finance coordination, and aftersales collaboration. It is a strong opportunity for a target-driven sales professional who enjoys helping customers choose the right vehicle while growing within the UAE automotive sector.

About the Company

Al-Futtaim is a diversified business headquartered in Dubai, United Arab Emirates, with operations across automotive, retail, financial services, real estate, and healthcare. Al-Futtaim Automotive represents major global mobility brands and supports customers through vehicle distribution, leasing, aftersales, commercial vehicles, electric mobility, and customer-focused automotive services across regional markets.