Sales Executive - Automotive Retail

negotiation, purchase, and handover. The position requires more than achieving unit sales targets; it also contributes to profitability by identifying appropriate opportunities for Finance and Insurance solutions, trade-ins, extended warranties, accessories, and other value-added products.

Working alongside Sales Managers, Finance and Insurance specialists, branch teams, and support functions, the Sales Executive will maintain an active pipeline and respond effectively to changing customer requirements. Product knowledge, disciplined follow-up, and confident negotiation directly influence conversion rates, customer satisfaction, repeat business, and branch performance.

Key Responsibilities

* Achieve assigned vehicle sales targets while maintaining appropriate margins and supporting branch profitability objectives.
* Engage customers to understand their vehicle requirements, budget, preferences, and intended usage before recommending suitable options.
* Develop new sales opportunities through active prospecting, enquiries, referrals, follow-ups, and existing customer relationships.
* Maintain an accurate and active sales pipeline using company-approved sales systems and customer management tools.
* Convert showroom, telephone, digital, and other qualified leads into sales through timely and structured follow-up.
* Present vehicle specifications, features, technology, ownership advantages, and available options clearly to prospective buyers.
* Identify relevant upselling and cross-selling opportunities without compromising customer needs or experience.
* Promote Finance and Insurance products, trade-in solutions, extended warranties, accessories, and other value-added services.
* Negotiate professionally with customers while protecting agreed commercial parameters and profit margins.
* Coordinate with Finance and Insurance colleagues to support financing and related customer requirements.
* Ensure sales agreements, customer documentation, payment records, credit processes, and transaction files are complete and accurate.
* Follow company requirements for cash handling, credit procedures, approvals, and vehicle sales administration.
* Maintain current knowledge of automotive products, model updates, emerging technologies, market conditions, and competitor activity.
* Build relationships that encourage customer retention, referrals, repeat purchases, and long-term brand loyalty.
* Work closely with Sales Managers and branch colleagues to resolve issues that could delay a transaction or affect customer satisfaction.
* Contribute to team targets by sharing market insight, customer feedback, and emerging sales opportunities.
* Support an efficient vehicle buying and handover experience from initial contact through completion of the transaction.

Ideal Profile

Candidates should bring at least two years of experience in automotive, retail, or another customer-facing sales environment, with evidence of achieving individual sales targets. Direct automotive retail experience is preferred because the role requires an understanding of vehicle products, sales processes, customer expectations, and value-added automotive services.

A Diploma or Bachelor\'s Degree is preferred but not mandatory. A valid UAE driving license is required.

The successful candidate will be commercially aware and comfortable working against demanding sales and revenue objectives. Strong negotiation, influencing, upselling, cross-selling, and relationship-management capabilities are important, together with the ability to remain organized while handling multiple prospects and transactions.

Fluent English communication is required, while Arabic is advantageous. Hindi, Urdu, Tagalog, Farsi, Malayalam, Tamil, and other languages commonly used by regional customers can provide additional value in building customer relationships.

Skills Set

* Automotive sales
* Vehicle retail sales
* Sales target achievement
* Lead generation
* Sales pipeline management
* Customer prospecting
* Customer needs analysis
* Vehicle product presentation
* Finance and Insurance sales
* Trade-in coordination
* Extended warranty sales
* Automotive accessory sales
* Upselling
* Cross-selling
* Sales negotiation
* Profit margin management
* Customer relationship management
* Lead conversion
* Customer retention
* Referral generation
* Competitor analysis
* Automotive product knowledge
* Sales documentation
* Credit process compliance
* Customer journey management
* Vehicle handover coordination
* UAE driving license
* English communication
* Multilingual customer engagement

Why Join Us

Automotive retail continues to evolve through new mobility solutions, electric vehicles, digital sales channels, financing products, and changing customer expectations. This position offers direct exposure to those developments while building valuable experience across vehicle sales, commercial negotiation, customer relationship management, and value-added automotive products.

Al-Futtaim Automotive provides the scale of a major regional mobility business together with access to internationally recognized vehicle brands. For an ambitious sales professional, the environment offers opportunities to strengthen commercial expertise, develop within a high-performance automotive network, and progress toward more senior sales and branch leadership responsibilities.

About the Company

Al-Futtaim is a diversified regional group headquartered in Dubai with businesses spanning automotive, retail, financial services, real estate, and healthcare. Al-Futtaim Automotive operates across the Middle East, Asia, and Africa, representing major international vehicle brands and delivering services across distribution, manufacturing, leasing, aftersales, and mobility solutions.