Workshop Supervisor - Bodyshop Repairs
Posted date [2026-05-20]
(ID: 45464)
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Description and Requirements
Workshop Supervisor - Bodyshop RepairsJob Snapshot
Role: Workshop Supervisor - Bodyshop Repairs
Location: Dubai, United Arab Emirates
Industry: Automotive
Function: Vehicle Repair and Maintenance
Experience: Commercial vehicle bodyshop experience
Job Type: Full-time
Position Overview
Workshop Supervisor - Bodyshop Repairs in Dubai, United Arab Emirates is a full-time opportunity in the Automotive industry for an experienced commercial vehicle workshop professional with strong knowledge of bodyshop repairs, accident repair estimation, insurance coordination, team supervision, and workshop productivity. The role supports repair quality, labor efficiency, customer satisfaction, and revenue performance across truck and bus body repair operations.
This position is suitable for a technically strong supervisor who can allocate work effectively, monitor repair progress, coordinate with insurance surveyors, control costs, and lead technicians to complete accident repair jobs safely, accurately, and within agreed timelines.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Automotive
Function: Vehicle Repair and Maintenance
Salary: 10000-16000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Workshop Supervisor - Bodyshop Repairs will oversee daily bodyshop operations for commercial vehicles, ensuring that repair jobs are planned, costed, assigned, inspected, and completed according to quality and safety standards. The role directly supports workshop profitability by improving technician productivity, reducing idle hours, minimizing repeat repairs, strengthening customer communication, and securing external accident repair business.
Key Responsibilities
* Allocate job cards to technicians based on skill level, job complexity, efficiency, and workshop priorities.
* Prepare the bodyshop team for upcoming repair work by reviewing job requirements, parts availability, and expected timelines.
* Review pre-order forms and parts requirements to ensure the correct components are available for accident and body repairs.
* Monitor repair progress and ensure technicians complete jobs according to approved procedures, safety standards, and quality expectations.
* Conduct or verify quality checks on completed repairs to reduce return jobs, customer complaints, and repeat work.
* Prepare repair quotations and coordinate with insurance surveyors for approvals on accident repair jobs.
* Support Service Advisors in maintaining clear customer communication on job status, repair timelines, approvals, and delivery updates.
* Review workshop performance figures including hours sold, hours worked, idle time, productivity, revenue, and gross margin.
* Prepare reports and updates for management discussions on workshop performance, repair output, and improvement actions.
* Improve technician competency through guidance, coaching, work allocation, and monitoring of repair quality.
* Ensure tools and equipment are available, safe, properly used, and functioning correctly for bodyshop operations.
* Support revenue growth by securing accident repair work from external vendors and strengthening Tier 2 business opportunities.
* Help achieve budgeted revenue and gross margin targets while identifying ways to improve cost control and profitability.
* Support emergency, breakdown, and urgent repair services when customer requirements demand fast workshop response.
Ideal Profile
The ideal candidate should have a strong commercial vehicle background, preferably with trucks and buses, along with practical bodyshop supervision experience. The role requires technical repair knowledge, insurance coordination ability, leadership skills, and the confidence to manage workshop performance in a busy automotive environment.
* Strong background in commercial vehicle repairs, especially trucks and buses.
* Experience in workshop supervision, bodyshop operations, accident repairs, or vehicle repair management.
* Technical understanding of vehicle diagnosis, body repair processes, and accident repair workflows.
* Strong customer and insurance network is an advantage.
* Experience coordinating with insurance surveyors and preparing repair quotations.
* Commercial understanding of cost control, workshop revenue, gross margin, and profitability.
* Multi-brand commercial vehicle workshop experience is preferred.
* Strong customer focus with the ability to manage relationships professionally.
* Excellent English communication skills are required.
* Arabic language skills are an advantage.
* Ability to lead technicians, adapt to operational demands, and work collaboratively with service teams.
Skills Set
* Bodyshop supervision
* Commercial vehicle repair
* Truck and bus repairs
* Accident repair estimation
* Workshop labor allocation
* Job card management
* Insurance surveyor coordination
* Repair quotation preparation
* Quality control
* Technician supervision
* Workshop productivity tracking
* Revenue and margin control
* Customer communication
* Service advisor coordination
* Parts requirement review
* Emergency repair support
* Multi-brand workshop operations
Why Join Us
This role offers a strong opportunity to grow within Dubai’s commercial vehicle aftersales and body repair sector. The position provides exposure to accident repair operations, insurance coordination, workshop performance management, technician leadership, and customer-focused service delivery within a leading automotive business. It is a valuable career step for supervisors who want to combine technical repair expertise with operational and commercial responsibility.
About the Company
Al-Futtaim Automotive is a major division of Al-Futtaim Group and represents leading global automotive brands across the UAE and regional markets. The business operates across distribution, leasing, aftersales, commercial vehicles, used vehicles, industrial equipment, and mobility solutions, with a strong focus on customer experience, service quality, operational excellence, and long-term career development.
