Business Banking Officer - Sales Growth
Posted date [2026-05-04]
(ID: 44818)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Job Snapshot
* Role: Business Banking Officer - Sales Growth
* Location: Abu Dhabi, UAE
* Industry: Banking
* Function: Sales-Business Development
* Experience: Banking sales or business banking experience preferred
* Job Type: Full-time
Position Overview
Business Banking Officer - Sales Growth in Abu Dhabi, UAE is a target-oriented Banking role focused on New To Bank acquisition, business banking product sales, client onboarding, and relationship development. The position supports First Abu Dhabi Bank (FAB) by expanding market penetration, improving customer engagement, maintaining sales discipline, and ensuring every customer interaction follows KYC, compliance, audit, and risk control requirements.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 9000-14000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Drive monthly and annual sales objectives across assigned business banking products and customer segments.
* Focus on New To Bank acquisition while developing further opportunities with existing customers.
* Identify suitable product solutions through customer discussions, field visits, and careful case analysis.
* Prepare and share complete customer information after visits to support accurate review and decision-making.
* Cross-sell relevant FAB banking products to increase revenue per customer while maintaining transparent selling standards.
* Maintain daily sales reports and provide regular performance updates to the team leader and asset manager.
* Deliver a strong customer onboarding experience by understanding FAB products, policies, processes, and documentation requirements.
* Ensure customers receive clear product information and are not offered unsuitable products or services.
* Resolve customer concerns where possible and escalate service issues or redresses for timely closure.
* Follow prescribed sales, compliance, risk control, fraud control, client application, and KYC documentation processes.
* Support satisfactory audit outcomes by applying required internal controls and process discipline.
* Bring quality customers to the franchise through responsible prospecting and relationship-building activity.
* Work with internal stakeholders to discuss cases, remove bottlenecks, and secure the right business support.
* Participate in assigned learning and development programs to strengthen sales effectiveness and banking knowledge.
* Build awareness of competitor offerings and share practical suggestions to improve FAB products, processes, and customer experience.
* Conduct customer insight and market research to understand business banking customer needs and support value proposition planning.
* Prepare written and verbal presentations that help inform decision makers and show clear business impact.
* Follow all health, safety, policy, process, and procedural requirements set by the bank.
Ideal Profile
* Education in business, finance, banking, sales, or a related field is preferred.
* Experience in business banking, banking sales, customer acquisition, or financial services sales is an advantage.
* Good knowledge of business banking products, customer onboarding, compliance policies, and banking services.
* Strong ability to generate New To Bank business and build customer relationships in a competitive market.
* Confident customer handling skills with a service-quality mindset and commercial awareness.
* Ability to work in a multicultural environment while maintaining professionalism, motivation, and discipline.
* Good computer skills, including Excel, Word, and PowerPoint.
* Strong communication skills for customer meetings, stakeholder discussions, and presentation preparation.
* Proactive attitude with the ability to manage targets, daily reporting, and follow-up actions.
* Understanding of KYC, fraud control, risk controls, client application processes, and audit expectations.
* Ability to develop and strengthen relationships between customers, team members, and internal departments.
Skills Set
* Business banking sales
* New To Bank acquisition
* Customer relationship development
* Cross-selling banking products
* Business banking product knowledge
* Client onboarding
* KYC documentation
* Compliance-driven selling
* Risk control assessment
* Fraud control awareness
* Customer service handling
* Sales reporting
* Market research
* Customer insight analysis
* Presentation development
* Excel, Word, and PowerPoint
* Stakeholder coordination
* Revenue target management
Why Join Us
* Join a major Banking environment in Abu Dhabi, UAE with strong exposure to business banking products, customer acquisition, and relationship-led sales.
* Build practical experience in client onboarding, sales governance, KYC, compliance, and risk-controlled banking operations.
* Work in a performance-focused role where proactive market coverage, customer quality, and revenue contribution are important.
* Develop through structured learning and development programs while strengthening product knowledge and commercial skills.
* Contribute to a trusted banking franchise that values responsible growth, customer service, and operational discipline.
About the Company
First Abu Dhabi Bank (FAB) is a leading UAE financial institution headquartered in Abu Dhabi, offering retail, business, corporate, investment, and global banking services. FAB supports customers through secure financial solutions, strong governance, innovative banking products, and a service-led approach designed to help individuals, businesses, and communities grow with confidence.
