Business Banking Sales Officer - NTB
Posted date [2026-05-04]
(ID: 44835)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Job Snapshot
* Role: Business Banking Sales Officer - NTB
* Location: Abu Dhabi, UAE
* Industry: Banking
* Function: Sales-Business Development
* Experience: Banking sales, business banking, or financial services sales experience preferred
* Job Type: Full-time
Position Overview
Business Banking Sales Officer - NTB in Abu Dhabi, UAE is a Banking sales role focused on New To Bank acquisition, customer onboarding, revenue growth, and cross-selling across assigned financial products. The position supports First Abu Dhabi Bank (FAB) by building market penetration, developing client opportunities, maintaining sales discipline, and ensuring all customer interactions follow KYC, compliance, and internal banking procedures.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 8000-13000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Achieve assigned monthly and annual sales targets across approved banking products.
* Focus on New To Bank customer acquisition while also identifying opportunities within existing client relationships.
* Conduct customer meetings, field visits, and follow-ups to understand financial needs and business requirements.
* Analyse customer cases properly and provide complete, accurate information after field visits.
* Promote relevant FAB products and services through responsible selling and customer needs assessment.
* Cross-sell suitable banking solutions to increase revenue per customer while maintaining transparency.
* Maintain daily sales reports and share performance updates with the team leader and asset manager.
* Support a smooth client onboarding experience by understanding products, policies, documentation, and internal processes.
* Ensure customer applications, KYC records, and supporting documents are handled accurately and within required timelines.
* Deliver strong customer service by responding to queries, explaining product requirements, and supporting timely onboarding.
* Avoid mis-selling by offering products and services only where they are suitable for customer requirements.
* Resolve customer concerns where possible and escalate service issues for timely action.
* Participate in learning, development, and product training programs to improve sales effectiveness.
* Follow all KYC, compliance, fraud control, risk assessment, and internal banking procedures.
* Monitor market activity and competitor offerings to suggest practical improvements to products and processes.
Ideal Profile
* Experience in banking sales, business banking, financial services, client acquisition, or customer-facing sales roles is preferred.
* Good understanding of banking products, customer onboarding, KYC requirements, compliance policies, and sales processes.
* Ability to generate New To Bank business through prospecting, referrals, field visits, and client engagement.
* Strong communication and convincing skills with a professional customer-focused approach.
* Commercial mindset with the ability to meet targets while maintaining service quality and compliance discipline.
* Good follow-up skills for managing applications, documentation, customer requests, and internal approvals.
* Comfortable preparing daily sales reports and working with KPIs, sales targets, and performance reviews.
* Ability to identify cross-selling opportunities and recommend suitable financial products responsibly.
* Proactive, motivated, and able to work in a competitive banking environment.
* Strong attention to detail when handling customer information, product applications, and onboarding requirements.
Skills Set
* Business banking sales
* New To Bank acquisition
* Customer onboarding
* Cross-selling banking products
* Field sales
* Client needs analysis
* Banking product knowledge
* KYC documentation
* Compliance-driven selling
* Sales reporting
* Customer relationship management
* Lead generation
* Revenue target achievement
* Customer service
* Product training participation
* Risk control awareness
* Complaint escalation
* Market awareness
Why Join Us
* Build a strong Banking sales career in Abu Dhabi, UAE with exposure to customer acquisition, onboarding, and financial product growth.
* Work in a performance-focused environment where responsible selling, customer service, and compliance are equally important.
* Gain practical experience in business banking processes, KYC requirements, sales reporting, and client relationship development.
* Strengthen product knowledge through learning and development programs.
* Join a trusted financial institution with strong market presence, customer reach, and long-term career growth opportunities.
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a leading financial institution headquartered in Abu Dhabi. FAB provides retail, corporate, Islamic, investment, global markets, transaction banking, and business banking services through a strong regional and international network, combining financial strength, secure banking practices, innovation, and customer-focused solutions to support individuals, businesses, and communities.
