Digital Product UAT Specialist – Customer Onboarding and Testing – Abu Dhabi, UAE
Posted date [2025-08-20]
(ID: 37088)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Digital Product UAT Specialist – Customer Onboarding and Testing – Abu Dhabi, UAE
Role Summary
Join First Abu Dhabi Bank in Abu Dhabi as a Digital Product UAT Specialist, where you\'ll support quality assurance for digital onboarding and product journeys across web, mobile, and internal tools. This role ensures that digital services are rigorously tested and optimized for a seamless customer experience.
Employment Overview
Location: United Arab Emirates
Location: Abu Dhabi
Industry: Banking / Mortgage Professionals
Function: Product Management
Salary: AED 8000–11000 monthly
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You’ll Do
* Lead testing for digital products including CASA, cards, lending, and onboarding workflows
* Design and execute UAT test plans for mobile, web, and tablet platforms
* Identify defects, track resolutions, and validate fixes using tools like JIRA
* Partner with business and technology teams to align testing with user needs
* Monitor the performance and reliability of launched digital journeys
* Assist in post-launch testing and quality control for maintenance releases
* Support squad backlogs with test cases and input on digital process improvements
* Ensure thorough documentation and reporting of test progress and outcomes
* Act as a liaison for customer-facing teams to relay technical or process issues
Ideal Profile
* Bachelor’s degree in business, engineering, or computer science
* 2–3 years of experience in UAT, product management, or technical QA
* Experience working in Agile or Scrum delivery environments
* Solid understanding of digital banking services and user flows
* Strong communication, analytical, and documentation skills
* Ability to prioritize multiple testing tasks across squads and delivery timelines
* Certification in Agile, Scrum, or related product delivery methodologies preferred
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest financial institution and one of the region’s most trusted banking brands. With a commitment to digital transformation and customer-centric innovation, FAB leads the way in delivering secure and intelligent banking experiences across all digital channels.
Role Summary
Join First Abu Dhabi Bank in Abu Dhabi as a Digital Product UAT Specialist, where you\'ll support quality assurance for digital onboarding and product journeys across web, mobile, and internal tools. This role ensures that digital services are rigorously tested and optimized for a seamless customer experience.
Employment Overview
Location: United Arab Emirates
Location: Abu Dhabi
Industry: Banking / Mortgage Professionals
Function: Product Management
Salary: AED 8000–11000 monthly
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You’ll Do
* Lead testing for digital products including CASA, cards, lending, and onboarding workflows
* Design and execute UAT test plans for mobile, web, and tablet platforms
* Identify defects, track resolutions, and validate fixes using tools like JIRA
* Partner with business and technology teams to align testing with user needs
* Monitor the performance and reliability of launched digital journeys
* Assist in post-launch testing and quality control for maintenance releases
* Support squad backlogs with test cases and input on digital process improvements
* Ensure thorough documentation and reporting of test progress and outcomes
* Act as a liaison for customer-facing teams to relay technical or process issues
Ideal Profile
* Bachelor’s degree in business, engineering, or computer science
* 2–3 years of experience in UAT, product management, or technical QA
* Experience working in Agile or Scrum delivery environments
* Solid understanding of digital banking services and user flows
* Strong communication, analytical, and documentation skills
* Ability to prioritize multiple testing tasks across squads and delivery timelines
* Certification in Agile, Scrum, or related product delivery methodologies preferred
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest financial institution and one of the region’s most trusted banking brands. With a commitment to digital transformation and customer-centric innovation, FAB leads the way in delivering secure and intelligent banking experiences across all digital channels.
