Escrow Manager - Real Estate Banking
Posted date [2026-05-04]
(ID: 44829)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Job Snapshot
* Role: Escrow Manager - Real Estate Banking
* Location: Abu Dhabi, UAE
* Industry: Banking
* Function: Escrow Officer-Manager
* Experience: At least 5 years in banking, with corporate or project finance experience preferred
* Job Type: Full-time
Position Overview
Escrow Manager - Real Estate Banking in Abu Dhabi, UAE is a specialist Banking role focused on escrow account operations, regulatory compliance, client service, transaction processing, and real estate project payment governance. The position supports First Abu Dhabi Bank (FAB) by overseeing escrow department activities, safeguarding client funds, coordinating with developers and stakeholders, and ensuring all escrow transactions follow applicable laws, regulator requirements, internal policies, and service standards.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Escrow Officer-Manager
Salary: 22000-35000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Oversee daily escrow department requests and ensure transactions are processed accurately, efficiently, and in line with approved procedures.
* Manage escrow accounts, client requests, project-related payments, fees collections, and regulatory submissions.
* Ensure full adherence to escrow laws, regulator circulars, amendments, meeting records, internal policies, and governance frameworks.
* Prepare data for regulators and verify accuracy before submission through relevant systems.
* Prepare audit reports, regulatory daily requirements, and departmental performance updates covering key metrics and compliance status.
* Review engineer reports for weekly or monthly construction and consultancy payments in line with escrow law and related regulations.
* Guide developers on regulatory TAS system processes and ensure strict compliance before release of project expenses from escrow accounts.
* Coordinate with operations teams to ensure all instructions are lawful, complete, and aligned with regulatory requirements.
* Maintain strong relationships with developers, clients, real estate agents, lenders, vendors, engineering companies, and internal stakeholders.
* Address client inquiries and resolve escrow-related issues promptly to maintain high service standards.
* Identify and mitigate risks linked to escrow transactions and apply best practices to safeguard client funds.
* Continuously evaluate escrow workflows and recommend improvements to enhance efficiency, accuracy, and control.
* Collaborate with GTB Advisory, Client Services, Payment Centre, Channel Support, branch network, relationship managers, IT Desk, Operations, and other stakeholders.
* Participate in reviews of client agreements, service standards, and service quality to help meet and exceed client expectations.
* Coordinate with TFU for SWIFT communication to guarantee issuing banks when required.
* Work with procurement teams to process vendor invoices and communicate settlement details to vendors.
* Support product roadmap activity, backlog prioritization, requirements clarification, UAT, defect triage, and final sign-off where escrow systems or process enhancements are involved.
* Ensure solutions and process changes comply with internal policies, regulatory requirements, and governance standards.
* Educate clients on escrow laws, their rights, process limitations, and regulatory requirements.
* Foster a collaborative, high-performance work environment that encourages learning, accountability, and professional growth.
Ideal Profile
* Minimum university degree.
* At least 5 years of banking experience, with corporate banking, project finance, or escrow operations experience preferred.
* Strong understanding of escrow laws, regulations, practices, and the role of a bank as escrow agent.
* Sound knowledge of corporate banking products, banking operations, client servicing, and regulatory processes.
* Experience handling requirements gathering and documentation such as BRDs, FRDs, and user stories.
* Strong analytical, problem-solving, numerical, and critical thinking skills.
* Ability to understand project credentials, escrow payment requirements, regulator expectations, and audit documentation.
* Excellent written and verbal communication skills in business English and Arabic.
* Strong customer service skills with the ability to manage developers, clients, vendors, internal teams, and external stakeholders.
* Ability to manage multiple priorities, high workloads, and pressurized timelines.
* Familiarity with data analysis and reporting tools such as Excel, Power BI, and SQL.
* Self-motivated professional with a hands-on approach, strong work ethics, adaptability, and willingness to learn.
* Strong interpersonal skills with the ability to explain complex escrow concepts clearly.
Skills Set
* Escrow account management
* Real estate escrow operations
* Escrow law compliance
* Regulatory reporting
* Audit report preparation
* Client service management
* Developer coordination
* TAS system process guidance
* Construction payment review
* Consultancy payment review
* Engineer report review
* Vendor invoice coordination
* Fees collection tracking
* Risk mitigation
* Client agreement review
* Service quality management
* Requirements gathering
* BRD and FRD documentation
* User story development
* UAT support
* Defect triage
* Data analysis and reporting
* Excel
* Power BI
* SQL
* Arabic and English communication
Why Join Us
* Manage a high-trust escrow function within a leading Banking institution in Abu Dhabi, UAE.
* Work closely with real estate developers, corporate banking clients, regulators, operations teams, and project finance stakeholders.
* Build strong experience in escrow law compliance, client service, regulatory reporting, project payment controls, and banking governance.
* Contribute to safer transaction processing, stronger client confidence, and improved operational efficiency.
* Join a respected financial institution where regulatory discipline, service quality, and secure client fund management are central to long-term success.
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a leading financial institution headquartered in Abu Dhabi. FAB provides retail, corporate, Islamic, investment, global markets, transaction banking, escrow, and real estate banking services through a strong regional and international network, combining secure financial solutions, governance, innovation, and service excellence to support individuals, businesses, developers, institutions, and communities.
