Relationship Officer - Real Estate Banking
Posted date [2026-05-04]
(ID: 44817)
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As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Job Snapshot
* Role: Relationship Officer - Real Estate Banking
* Location: Abu Dhabi, UAE
* Industry: Banking
* Function: Sales-Business Development
* Experience: 3-5 years in banking or financial services
* Job Type: Full-time
Position Overview
Relationship Officer - Real Estate Banking in Abu Dhabi, UAE is a sales-focused Banking role supporting new customer acquisition, real estate banking growth, client onboarding, and cross-selling of FAB products. The position is designed for a target-driven banking professional who can build customer relationships, follow KYC and compliance requirements, and deliver transparent financial product recommendations based on customer needs.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 9000-15000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Achieve monthly and annual sales targets across assigned banking products and revenue objectives.
* Focus on New to Bank customer acquisition while also developing opportunities within the existing client base.
* Promote FAB products through responsible sales conversations, customer needs analysis, and market outreach.
* Conduct proper case analysis after field visits and provide complete customer information for review and processing.
* Support a smooth client onboarding journey by maintaining strong knowledge of products, policies, documentation, and internal procedures.
* Identify cross-selling opportunities across other business divisions of the bank to increase customer value and revenue.
* Maintain daily sales reports and share accurate performance updates with the team leader and manager.
* Deliver excellent customer service through transparent communication, quality onboarding, and timely support.
* Avoid mis-selling by ensuring all products and services are offered according to customer requirements and regulatory expectations.
* Understand customer concerns, resolve service issues where possible, and escalate complaints or redresses for timely closure.
* Participate actively in assigned learning, development, and sales training programs.
* Monitor competitor offerings and suggest practical improvements to products, processes, or customer experience.
* Follow FAB sales, compliance, audit, fraud control, KYC documentation, client application, and onboarding processes.
* Apply risk control assessment requirements to minimize operational, compliance, and franchise risk.
* Work closely with internal stakeholders to discuss cases and secure required support for quality customer acquisition.
Ideal Profile
* University degree is required, with MBA, PGDM, sales diploma, or professional sales certification preferred.
* 3-5 years of experience in banking, financial services, or a related sales environment.
* Real estate banking experience is required.
* Strong convincing, negotiation, and relationship-building skills suited to banking sales and client acquisition.
* Good understanding of banking products, customer onboarding, KYC requirements, compliance processes, and sales governance.
* Ability to identify customer needs and match them with suitable FAB products without mis-selling.
* Commercial mindset with consistent focus on customer service, revenue growth, and quality acquisition.
* Comfortable working with sales KPIs, daily reporting, field visits, and performance reviews.
* Strong coordination skills for working with colleagues, team leaders, managers, and other business divisions.
* Self-driven approach to learning, product knowledge, market awareness, and continuous improvement.
Skills Set
* Real estate banking sales
* New to Bank acquisition
* Client onboarding
* Banking product cross-selling
* Customer relationship management
* KYC documentation
* Sales reporting
* Financial product knowledge
* Field sales and customer visits
* Negotiation and persuasion
* Risk control assessment
* Fraud control awareness
* Customer complaint escalation
* Compliance-driven selling
* Business banking support
Why Join Us
* Build a rewarding sales career in a major Banking institution with strong real estate and financial services exposure.
* Work in a performance-driven environment where customer acquisition, product knowledge, and relationship management are valued.
* Gain practical experience in sales governance, KYC, onboarding, compliance, and business banking processes.
* Opportunity to grow through FAB learning and development programs while contributing to branch and business revenue goals.
* Be part of Abu Dhabi, UAE’s competitive banking market with strong demand for skilled real estate banking professionals.
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a leading financial institution headquartered in Abu Dhabi. FAB provides retail, corporate, investment, and business banking services through a strong regional and international network, combining innovation, secure banking practices, customer-focused service, and financial expertise to support individuals, businesses, and communities.
