Sales Officer - Client Acquisition
Posted date [2026-07-08]
(ID: 47726)
 |
As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Job Description and Requirements
Sales Officer - Client AcquisitionJob Snapshot
Role: Sales Officer - Client Acquisition
Location: Abu Dhabi, United Arab Emirates
Industry: Banking
Function: Sales-Business Development
Experience: Experience in banking sales, customer acquisition, or business banking preferred
Job Type: Full-time
Position Overview
Sales Officer - Client Acquisition in Abu Dhabi, United Arab Emirates is a Banking opportunity focused on New To Bank customer acquisition, sales target achievement, client onboarding, cross-selling, daily sales reporting, KYC documentation, and compliant business growth. The role supports First Abu Dhabi Bank (FAB) by expanding market penetration, developing customer relationships, promoting suitable banking products, and ensuring each client interaction follows bank policies, compliance requirements, and service quality standards.
Job Details
Country: United Arab Emirates
City: Abu Dhabi
Industry: Banking
Function: Sales-Business Development
Salary: 8000-12000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate
Nationality: Any
Job Type: Full-time
Role Context
The Sales Officer - Client Acquisition will support business growth by identifying new customers, engaging existing clients, and converting suitable banking opportunities into quality relationships. This role requires strong field sales discipline, customer analysis, product knowledge, transparent communication, and careful follow-up after client visits. The position contributes to revenue growth while protecting the bank through accurate documentation, responsible selling, proper onboarding, and strict adherence to KYC and compliance procedures.
Key Responsibilities
* Achieve monthly and annual sales targets in line with assigned business plan and KPI objectives.
* Drive New To Bank customer acquisition through field visits, market coverage, referrals, and direct client engagement.
* Solicit existing clientele to identify cross-selling opportunities and improve revenue per customer.
* Promote suitable FAB products and services based on customer needs, eligibility, and bank policy requirements.
* Conduct proper case analysis after customer field visits and provide complete customer information for internal review.
* Maintain daily sales reports for review by the team leader and manager.
* Support high-quality client onboarding by ensuring customers understand product features, requirements, charges, and documentation needs.
* Remain fully familiar with banking products, policies, processes, onboarding requirements, and service standards.
* Ensure no mis-selling by offering products and services transparently and in line with customer requirements.
* Provide customer-focused service throughout the sales and onboarding journey.
* Resolve customer issues where possible and escalate redress matters to the appropriate team for timely closure.
* Participate proactively in learning, development, and training programs to improve sales capability and banking knowledge.
* Follow all KYC, compliance, internal control, and documentation requirements as stipulated by the bank.
* Support risk control requirements across selling, client onboarding, fraud control, customer applications, and KYC documentation.
* Bring quality customers to the franchise by focusing on genuine opportunities, proper customer assessment, and complete documentation.
* Coordinate with internal stakeholders to discuss cases, obtain required support, and move applications forward efficiently.
* Keep awareness of market activity, customer needs, and competitor offerings to support better sales conversations.
Ideal Profile
* Experience in banking sales, customer acquisition, business banking, retail banking, or financial services sales is preferred.
* Good understanding of banking products, customer onboarding, sales processes, and compliance requirements.
* Ability to meet monthly and annual sales targets through disciplined activity and customer follow-up.
* Strong New To Bank acquisition ability with confidence in market outreach and field-based selling.
* Customer-focused mindset with the ability to deliver a smooth and professional onboarding experience.
* Good communication skills with the ability to explain product details clearly and transparently.
* Strong attention to detail when collecting customer information, preparing case details, and supporting documentation.
* Knowledge of KYC requirements, compliance policies, fraud control, and internal banking procedures.
* Commercially effective approach with the ability to identify cross-sell opportunities.
* Motivated and proactive personality with the ability to work under pressure.
* Good computer skills for sales reporting, customer tracking, and basic documentation.
* Ability to work in a multicultural environment and maintain professional relationships with customers and internal teams.
Skills Set
* Banking sales
* Client acquisition
* New To Bank acquisition
* Field sales
* Customer onboarding
* Cross-selling
* Sales target achievement
* Revenue growth
* Daily sales reporting
* Customer needs analysis
* Case analysis
* Business banking products
* Product knowledge
* KYC documentation
* Compliance policies
* Fraud control awareness
* Client application support
* Customer service
* Customer redress escalation
* Market penetration
* Relationship building
* Sales follow-up
* Internal stakeholder coordination
* Learning and development
* Banking process knowledge
* Risk control awareness
* Microsoft Office
Why Join Us
This opportunity is suitable for a motivated sales professional who wants to grow within Abu Dhabi’s Banking sector. The role offers exposure to customer acquisition, banking products, client onboarding, sales reporting, compliance-led processes, and revenue-focused business development within a major UAE financial institution. It is a strong fit for someone who enjoys meeting customers, building relationships, achieving targets, and developing a stronger career in financial services.
About the Company
First Abu Dhabi Bank (FAB) is one of the UAE’s leading financial institutions, offering retail banking, business banking, corporate banking, investment banking, global markets, asset management, and digital financial services. In Abu Dhabi, FAB supports customers and businesses through trusted banking solutions, strong governance, professional service standards, and customer-focused growth across the financial sector.
Job Type: Full-time
Role Context
The Sales Officer - Client Acquisition will support business growth by identifying new customers, engaging existing clients, and converting suitable banking opportunities into quality relationships. This role requires strong field sales discipline, customer analysis, product knowledge, transparent communication, and careful follow-up after client visits. The position contributes to revenue growth while protecting the bank through accurate documentation, responsible selling, proper onboarding, and strict adherence to KYC and compliance procedures.
Key Responsibilities
* Achieve monthly and annual sales targets in line with assigned business plan and KPI objectives.
* Drive New To Bank customer acquisition through field visits, market coverage, referrals, and direct client engagement.
* Solicit existing clientele to identify cross-selling opportunities and improve revenue per customer.
* Promote suitable FAB products and services based on customer needs, eligibility, and bank policy requirements.
* Conduct proper case analysis after customer field visits and provide complete customer information for internal review.
* Maintain daily sales reports for review by the team leader and manager.
* Support high-quality client onboarding by ensuring customers understand product features, requirements, charges, and documentation needs.
* Remain fully familiar with banking products, policies, processes, onboarding requirements, and service standards.
* Ensure no mis-selling by offering products and services transparently and in line with customer requirements.
* Provide customer-focused service throughout the sales and onboarding journey.
* Resolve customer issues where possible and escalate redress matters to the appropriate team for timely closure.
* Participate proactively in learning, development, and training programs to improve sales capability and banking knowledge.
* Follow all KYC, compliance, internal control, and documentation requirements as stipulated by the bank.
* Support risk control requirements across selling, client onboarding, fraud control, customer applications, and KYC documentation.
* Bring quality customers to the franchise by focusing on genuine opportunities, proper customer assessment, and complete documentation.
* Coordinate with internal stakeholders to discuss cases, obtain required support, and move applications forward efficiently.
* Keep awareness of market activity, customer needs, and competitor offerings to support better sales conversations.
Ideal Profile
* Experience in banking sales, customer acquisition, business banking, retail banking, or financial services sales is preferred.
* Good understanding of banking products, customer onboarding, sales processes, and compliance requirements.
* Ability to meet monthly and annual sales targets through disciplined activity and customer follow-up.
* Strong New To Bank acquisition ability with confidence in market outreach and field-based selling.
* Customer-focused mindset with the ability to deliver a smooth and professional onboarding experience.
* Good communication skills with the ability to explain product details clearly and transparently.
* Strong attention to detail when collecting customer information, preparing case details, and supporting documentation.
* Knowledge of KYC requirements, compliance policies, fraud control, and internal banking procedures.
* Commercially effective approach with the ability to identify cross-sell opportunities.
* Motivated and proactive personality with the ability to work under pressure.
* Good computer skills for sales reporting, customer tracking, and basic documentation.
* Ability to work in a multicultural environment and maintain professional relationships with customers and internal teams.
Skills Set
* Banking sales
* Client acquisition
* New To Bank acquisition
* Field sales
* Customer onboarding
* Cross-selling
* Sales target achievement
* Revenue growth
* Daily sales reporting
* Customer needs analysis
* Case analysis
* Business banking products
* Product knowledge
* KYC documentation
* Compliance policies
* Fraud control awareness
* Client application support
* Customer service
* Customer redress escalation
* Market penetration
* Relationship building
* Sales follow-up
* Internal stakeholder coordination
* Learning and development
* Banking process knowledge
* Risk control awareness
* Microsoft Office
Why Join Us
This opportunity is suitable for a motivated sales professional who wants to grow within Abu Dhabi’s Banking sector. The role offers exposure to customer acquisition, banking products, client onboarding, sales reporting, compliance-led processes, and revenue-focused business development within a major UAE financial institution. It is a strong fit for someone who enjoys meeting customers, building relationships, achieving targets, and developing a stronger career in financial services.
About the Company
First Abu Dhabi Bank (FAB) is one of the UAE’s leading financial institutions, offering retail banking, business banking, corporate banking, investment banking, global markets, asset management, and digital financial services. In Abu Dhabi, FAB supports customers and businesses through trusted banking solutions, strong governance, professional service standards, and customer-focused growth across the financial sector.
