Senior Manager Products Partnerships Job Vacancy in UAE Abdu Dhabi
Posted date [2025-01-11]
(ID: 33128)
Senior Manager – Product s Partnerships
1. Term: 12 months
2. Job location: Abu Dhabi, UAE
3. Sub Division: Credit Cards Product
Core Responsibilities Product Management
Develops and manages strategies aimed at generating revenue through products in alignment with PBG objectives.
Provides guidance and support to client-facing professionals and sales teams to solve complex client needs through products.
Leads the effort to develop and execute marketing campaigns to drive product growth ensuring collaboration with the internal marketing team to ensure alignment with FAB brand.
Serves as a subject matter expert on enterprise level initiatives not specifically related to the assigned products.
Provides end-to-end solutions for all client segments resulting in superior customer experience.
Represents the bank in industry events/seminars/conferences in order to stay abreast of trends, client requirements, competitor intelligence etc. to drive product
innovation.
Organizes client events in sharing the market best practices and constantly improve on the product offering.
Provides training to both internal as well as external clients about the product offerings ensuring knowledge transfer to facilitate product roll-out.
Performs and analyses competitive benchmarking of the products vis-à-vis competition and the market and review pricing of the products periodically.Product Innovation and Development
Develops the consumer product strategies and value propositions of products in alignment with customer needs and market trends.
Oversees services/products and sub-product performance and leads development based on market trends and customer needs.
Develops and executes the product strategy to deliver consumer banking solutions to FAB’s Consumer Banking customers.
Manages and enhances existing services solutions and helps develop and implement any required new product solutions for FAB clients both in home markets and non-home markets.
Identifies product, regulatory, and competitive opportunities and challenges and proactively develops strategies to ensure that consumer banking products are competitive and meet the needs of clients.
Monitors and evaluates the evolving competitive and regulatory environments to ensure that products are competitive and meet clients’ needs.
Assists in the development of a strategic and tactical roadmap to enhance the products and services offered.
Collaborates with Relationship Managers and Direct Sales Agents in order to identify gaps and opportunities for product improvement in order to address customer requirements.
Participates in industry seminars and customer forums in order to stay abreast of trends, customer requirements, and competitor intelligence to drive consumer
product innovation.
Partnership C Vendor Management
Evaluates, negotiates and manages external vendor contracts ensuring the provision of a cost-efficient service for FAB.
Manages multiple external vendor relationships ensuring the provision of a quality service in line with FAB requirements.
Manages the on-going SLA and customer experience and conduct review meetings ensuring the service provided is line with agreements.
Evaluates and re-negotiates vendor pricing, periodically if needed to ensure FAB is provided with a quality, cost-efficient service.
Product Innovation
Innovates FAB existing proposition in line with the market and needs of customers to remain ahead of competitors and improve client retention.
Participates in industry seminars, client forums etc. in order to stay abreast of trends, client requirements, competitor intelligence etc. to drive product innovation.
Internal Collaboration
Maintains strong internal relations and collaborate with other products teams and heads of business in order to maximise cross-selling opportunities.
Develops service level targets and manages the coordination of the section with other departments to meet client service expectations.
Engages with key stakeholders including Operations, Technology, Credit, Legal, and Risk to deliver timely and effective level of client experience to our customers.
Product roll-out
Drives the commercialisation of new products and launch of new products
and solutions, by recommending pricing, providing sales tools (brochures, tablets and online content) and training the sales team to ensure knowledge transfer resulting in successful sales.
Monitors product performance post roll-out and resolves any product issues or sales issues in order to ensure continuous product improvement.
Policies, Systems, Processes, C Procedures
Implements departmental policies, systems, and procedure so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices while considering ‘international leading
practice’, improvement of business processes, cost reduction, and productivity improvement.
MIS and Reports
Supervises and provides inputs in the preparation of timely and accurate sub- departmental statements and reports to meet FAB’s and departmental
requirements, policies, and standards.
People Management Responsibilities
Defines goals and key performance indicators for each member of the team and ensure effective implementation of the FAB performance management process.
Develops talent within the team by providing guidance and coaching to achieve the defined goals
KPIs
Growth in total portfolio revenue
Number of new customers added to the portfolio
Time to market vs. time-lines of product launching
Client satisfaction index
Adherence to policies, processes, and procedures of FAB and the Group
Product performance according to plan/business case No negative audit finding our product risk profiles
1. Term: 12 months
2. Job location: Abu Dhabi, UAE
3. Sub Division: Credit Cards Product
Core Responsibilities Product Management
Develops and manages strategies aimed at generating revenue through products in alignment with PBG objectives.
Provides guidance and support to client-facing professionals and sales teams to solve complex client needs through products.
Leads the effort to develop and execute marketing campaigns to drive product growth ensuring collaboration with the internal marketing team to ensure alignment with FAB brand.
Serves as a subject matter expert on enterprise level initiatives not specifically related to the assigned products.
Provides end-to-end solutions for all client segments resulting in superior customer experience.
Represents the bank in industry events/seminars/conferences in order to stay abreast of trends, client requirements, competitor intelligence etc. to drive product
innovation.
Organizes client events in sharing the market best practices and constantly improve on the product offering.
Provides training to both internal as well as external clients about the product offerings ensuring knowledge transfer to facilitate product roll-out.
Performs and analyses competitive benchmarking of the products vis-à-vis competition and the market and review pricing of the products periodically.Product Innovation and Development
Develops the consumer product strategies and value propositions of products in alignment with customer needs and market trends.
Oversees services/products and sub-product performance and leads development based on market trends and customer needs.
Develops and executes the product strategy to deliver consumer banking solutions to FAB’s Consumer Banking customers.
Manages and enhances existing services solutions and helps develop and implement any required new product solutions for FAB clients both in home markets and non-home markets.
Identifies product, regulatory, and competitive opportunities and challenges and proactively develops strategies to ensure that consumer banking products are competitive and meet the needs of clients.
Monitors and evaluates the evolving competitive and regulatory environments to ensure that products are competitive and meet clients’ needs.
Assists in the development of a strategic and tactical roadmap to enhance the products and services offered.
Collaborates with Relationship Managers and Direct Sales Agents in order to identify gaps and opportunities for product improvement in order to address customer requirements.
Participates in industry seminars and customer forums in order to stay abreast of trends, customer requirements, and competitor intelligence to drive consumer
product innovation.
Partnership C Vendor Management
Evaluates, negotiates and manages external vendor contracts ensuring the provision of a cost-efficient service for FAB.
Manages multiple external vendor relationships ensuring the provision of a quality service in line with FAB requirements.
Manages the on-going SLA and customer experience and conduct review meetings ensuring the service provided is line with agreements.
Evaluates and re-negotiates vendor pricing, periodically if needed to ensure FAB is provided with a quality, cost-efficient service.
Product Innovation
Innovates FAB existing proposition in line with the market and needs of customers to remain ahead of competitors and improve client retention.
Participates in industry seminars, client forums etc. in order to stay abreast of trends, client requirements, competitor intelligence etc. to drive product innovation.
Internal Collaboration
Maintains strong internal relations and collaborate with other products teams and heads of business in order to maximise cross-selling opportunities.
Develops service level targets and manages the coordination of the section with other departments to meet client service expectations.
Engages with key stakeholders including Operations, Technology, Credit, Legal, and Risk to deliver timely and effective level of client experience to our customers.
Product roll-out
Drives the commercialisation of new products and launch of new products
and solutions, by recommending pricing, providing sales tools (brochures, tablets and online content) and training the sales team to ensure knowledge transfer resulting in successful sales.
Monitors product performance post roll-out and resolves any product issues or sales issues in order to ensure continuous product improvement.
Policies, Systems, Processes, C Procedures
Implements departmental policies, systems, and procedure so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices while considering ‘international leading
practice’, improvement of business processes, cost reduction, and productivity improvement.
MIS and Reports
Supervises and provides inputs in the preparation of timely and accurate sub- departmental statements and reports to meet FAB’s and departmental
requirements, policies, and standards.
People Management Responsibilities
Defines goals and key performance indicators for each member of the team and ensure effective implementation of the FAB performance management process.
Develops talent within the team by providing guidance and coaching to achieve the defined goals
KPIs
Growth in total portfolio revenue
Number of new customers added to the portfolio
Time to market vs. time-lines of product launching
Client satisfaction index
Adherence to policies, processes, and procedures of FAB and the Group
Product performance according to plan/business case No negative audit finding our product risk profiles
