Service Director - Securities Services and Client Relationship - First Abu Dhabi Bank Dubai
Posted date [2025-07-15]
(ID: 36174)
 |
As the largest bank in the UAE, FAB has taken decisive steps as a regional pacesetter in the financial industry to bind both ambition and action together to accelerate the pace of positive environmental change. As the first bank in the MENA region to have committed to a target of net-zero emissions by 2050, we're making advances across our own operations in addition to walking alongside our clients as their strategic partner to ensure they can achieve their climate goals.... |
Service Director - Securities Services and Client Relationship - First Abu Dhabi Bank Dubai
Role Summary
Join First Abu Dhabi Bank (FAB), the UAE’s largest and most secure financial institution, as a Service Director in our Securities Services division. Based in Dubai, this strategic role is focused on managing key custody client relationships, supporting business development, and ensuring superior service delivery across GCC and international markets. Ideal for professionals with strong experience in custody operations and fund administration, this role offers the opportunity to lead relationship governance and contribute to revenue growth through exceptional client service.
Job Details
Job Location: Dubai, UAE
Industry: Banking
Function: Account Management - Non-Commissioned
Salary: 20000–25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full time
What You’ll Do
* Manage day-to-day operational relationships with a portfolio of institutional custody clients, ensuring top-tier service and retention
* Build a deep understanding of client structures, operational needs, and market dynamics to offer customized solutions
* Lead enquiry resolution, process improvements, and service automation to enhance efficiency and client satisfaction
* Maintain service plans, client profiles, and conduct structured client calls to proactively address service gaps
* Support new client acquisition by contributing to proposals, presentations, onboarding plans, and implementation roadmaps
* Collaborate with the Head of Client Management to track and convert sales pipeline deals
* Work cross-functionally with operations, onboarding, legal, and compliance teams to ensure seamless delivery
* Stay informed on regulatory changes and securities services trends across GCC and global markets
Candidate Requirements
* Bachelor’s degree in Business Management or a related field
* Minimum 5 years’ experience in securities services, custody operations, or institutional banking
* At least 3 years in a client-facing, relationship management, or business development role within financial services
* Strong knowledge of custody services, fund administration (preferred), and GCC/international market regulations
* Proven ability to build senior-level client relationships and influence internal stakeholders
* Excellent communication, problem-solving, and project coordination skills
* Driven, solutions-oriented, and commercially focused with a track record of client revenue growth
Why Join FAB
* Work with a regional leader in securities services and custody solutions
* Lead high-impact client engagement across global and regional institutional accounts
* Play a key role in strategic onboarding, service innovation, and market expansion
* Enjoy continuous career development in a dynamic and collaborative work environment
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a trusted global financial institution. With a presence across key international markets, FAB offers a broad portfolio of services, including custody, fund administration, investment, and private banking. The Securities Services division plays a vital role in supporting institutional clients with best-in-class asset servicing, operations, and governance. At FAB, we empower professionals to lead with purpose, integrity, and innovation.
Employers, unlock access to top-tier finance professionals today with our **post unlimited jobs free UAE** option—connect with your next hire instantly.
Role Summary
Join First Abu Dhabi Bank (FAB), the UAE’s largest and most secure financial institution, as a Service Director in our Securities Services division. Based in Dubai, this strategic role is focused on managing key custody client relationships, supporting business development, and ensuring superior service delivery across GCC and international markets. Ideal for professionals with strong experience in custody operations and fund administration, this role offers the opportunity to lead relationship governance and contribute to revenue growth through exceptional client service.
Job Details
Job Location: Dubai, UAE
Industry: Banking
Function: Account Management - Non-Commissioned
Salary: 20000–25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full time
What You’ll Do
* Manage day-to-day operational relationships with a portfolio of institutional custody clients, ensuring top-tier service and retention
* Build a deep understanding of client structures, operational needs, and market dynamics to offer customized solutions
* Lead enquiry resolution, process improvements, and service automation to enhance efficiency and client satisfaction
* Maintain service plans, client profiles, and conduct structured client calls to proactively address service gaps
* Support new client acquisition by contributing to proposals, presentations, onboarding plans, and implementation roadmaps
* Collaborate with the Head of Client Management to track and convert sales pipeline deals
* Work cross-functionally with operations, onboarding, legal, and compliance teams to ensure seamless delivery
* Stay informed on regulatory changes and securities services trends across GCC and global markets
Candidate Requirements
* Bachelor’s degree in Business Management or a related field
* Minimum 5 years’ experience in securities services, custody operations, or institutional banking
* At least 3 years in a client-facing, relationship management, or business development role within financial services
* Strong knowledge of custody services, fund administration (preferred), and GCC/international market regulations
* Proven ability to build senior-level client relationships and influence internal stakeholders
* Excellent communication, problem-solving, and project coordination skills
* Driven, solutions-oriented, and commercially focused with a track record of client revenue growth
Why Join FAB
* Work with a regional leader in securities services and custody solutions
* Lead high-impact client engagement across global and regional institutional accounts
* Play a key role in strategic onboarding, service innovation, and market expansion
* Enjoy continuous career development in a dynamic and collaborative work environment
About the Company
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and a trusted global financial institution. With a presence across key international markets, FAB offers a broad portfolio of services, including custody, fund administration, investment, and private banking. The Securities Services division plays a vital role in supporting institutional clients with best-in-class asset servicing, operations, and governance. At FAB, we empower professionals to lead with purpose, integrity, and innovation.
Employers, unlock access to top-tier finance professionals today with our **post unlimited jobs free UAE** option—connect with your next hire instantly.
