Top Careers - Jobs Site in Gulf Emirates - Latest Jobs in Dubai UAE, Saudi Arabia, Oman, Qatar, Bahrain, Kuwait & GCC. Free Jobs Posting Site in Dubai & the Middle East Gulf.

jobs in UAE Dubai Abu Dhabi Sharjah Ajman

UAE JOBS

Jobs in Saudi Arabia

Saudi Jobs

jobs in kuwait

Kuwait Jobs

jobs in oman

Oman Jobs

jobs in Qatar

Qatar Jobs

jobs in bahrain

Bahrain Jobs

Dubai Jobs

Abudhabi Jobs

Sharjah Jobs

RAK Jobs

UAQ Jobs

Fujairah Jobs

Riyadh Jobs

Dammam Jobs

Jobs for Indians

Jobs for Pakistanis

Jobs for Philippines

Jobs for other Nationalities

Attention Employers! We are one of the best FREE job posting sites in UAE and GCC emirates. Sign-up and start with 10 Free Job Posting now


contact centre agent Romanian Team Job Vacancy in UAE Dubai

Posted date [2024-08-18]   (ID: 31374)
| Share
We deeply believe that people progress in life when they don’t brace themselves for the worst but prepare for the best.

The Allianz Group is one of the leading integrated financial services providers worldwide. Here you can learn more about who we are and what we do.

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.<br /> <br /> The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer

Key Responsibilities/ what you do
•Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.
•Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.
•Answers inbound calls as well as assist customers/providers who have specific inquiries.
•Builds customer’s interest in the services and products offered by the company.
•Provides personalized customer service of the highest level.
•Updates the existing database with changes and the status of each existing/prospective customer/member.
•Documents details of telephone conversation and actions taken.
•Corresponds with Care Centre – Team Leader and Care Centre - Manager and keep an open channel of communication.
•Maintains records and close-loop each call by completing the clerical duties, as well as liaising with other departments.
•Analyzes the various parts of a problem properly and develop logical solutions within the permitted scope of work.
47105 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Key Requirement/ What you bring

​•Romanian language full proficiency (speaking and writing)
•Bachelors Degree ; Medical background preferred.
•2+​years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus .
•Physically fit to carry out duties.
•Legally permitted to work in the country of operations.
•Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills
Job Title contact centre agent Romanian Team
Job Description We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.<br /> <br /> The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer

Key Responsibilities/ what you do
•Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.
•Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.
•Answers inbound calls as well as assist customers/providers who have specific inquiries.
•Builds customer’s interest in the services and products offered by the company.
•Provides personalized customer service of the highest level.
•Updates the existing database with changes and the status of each existing/prospective customer/member.
•Documents details of telephone conversation and actions taken.
•Corresponds with Care Centre – Team Leader and Care Centre - Manager and keep an open channel of communication.
•Maintains records and close-loop each call by completing the clerical duties, as well as liaising with other departments.
•Analyzes the various parts of a problem properly and develop logical solutions within the permitted scope of work.
47105 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Key Requirement/ What you bring

​•Romanian language full proficiency (speaking and writing)
•Bachelors Degree ; Medical background preferred.
•2+​years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus .
•Physically fit to carry out duties.
•Legally permitted to work in the country of operations.
•Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills
Post Details
Job Start Date
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City DUbai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Work Experience 1-2 Years
Candidate Profile Description
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Other
Job Function Job Functions -> Customer Servic
Employers Details
Company Allianz
Contact Person
Designation
Telephone +49 89 3800 0
Email chris.barnard(at)allianz.com
| Share




Download Careers in Gulf Emirates Android App
careersingulf Android App google play store