Customer Service Executive – Azizi Developments – Dubai, UAE
Posted date [2026-01-08]
(ID: 40312)
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Azizi Developments is a leading, award-winning developer based in Dubai, UAE. With over 11,000 residential units sold and thousands of homes delivered to local and international investors, the company emphasizes a construction-driven approach, a portfolio of luxury developments in prime locations, and a commitment to transparency and customer focus.
With a robust track record and significant project pipeline supported by an extensive land bank and strategic partnerships with key master developers, Azizi plans to launch and develop new residential and commercial properties worth several billion US dollars in the coming years. The company actively supports the UAE Vision 2021 and has contributed to iconic projects in Meydan, Palm Jumeirah, Dubai Healthcare City, Al Furjan, Studio City, Sports City, and Downtown Jebel Ali. In 2019, marked as its ‘Year of Construction,’ Azizi\'s contractors have cast over 117 slabs, poured more than 165,000 tons of concrete, erected over 45 cranes, and constructed over 1.3 million sq. ft across ongoing projects as of September 2019.... |
Customer Service Executive – Azizi Developments – Dubai, UAE
Position Overview
The Customer Service Executive role at Azizi Developments in Dubai focuses on delivering professional front-line support to clients, ensuring high service standards across all customer touchpoints within the real estate sector.
Job Details
Country: UAE
City: Dubai
Industry: Real Estate
Function: Customer Support
Salary: 6000–8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Act as the first point of contact for walk-in customers, phone calls, emails, and digital inquiries, ensuring a welcoming and professional experience
* Handle customer queries, service requests, and complaints efficiently while maintaining service quality standards
* Provide accurate information regarding Azizi Developments projects, services, policies, and procedures
* Coordinate with internal teams including sales, leasing, handover, and facilities to resolve customer concerns in a timely manner
* Record customer interactions, complaints, and resolutions accurately within CRM systems
* Follow up with customers to confirm satisfaction and ensure proper closure of all requests
* Adhere to company service protocols, SLAs, and customer experience guidelines
* Build strong customer relationships through clear communication, empathy, and professionalism
* Support front desk and reception operations when required
* Contribute to service improvement initiatives through feedback and reporting
Ideal Profile
* Proven experience in front-end customer service or customer care, preferably within real estate or a service-driven environment
* Strong verbal and written communication skills
* Customer-focused mindset with effective problem-solving and conflict resolution abilities
* Ability to manage high-volume customer interactions and perform well under pressure
* Proficiency in MS Office applications and customer relationship management systems
* Professional appearance, positive attitude, and alignment with company values
Why Join Us
* Opportunity to work with a leading real estate developer in Dubai
* Stable full-time role within a structured and professional environment
* Exposure to large-scale residential and commercial real estate projects
* Career growth opportunities within customer service and real estate operations
About the Company
Azizi Developments is a prominent real estate developer based in Dubai, recognized for delivering high-quality residential and mixed-use projects across prime locations in the UAE. The company is committed to customer satisfaction, operational excellence, and building long-term value through innovative property development and professional service standards.
Position Overview
The Customer Service Executive role at Azizi Developments in Dubai focuses on delivering professional front-line support to clients, ensuring high service standards across all customer touchpoints within the real estate sector.
Job Details
Country: UAE
City: Dubai
Industry: Real Estate
Function: Customer Support
Salary: 6000–8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Act as the first point of contact for walk-in customers, phone calls, emails, and digital inquiries, ensuring a welcoming and professional experience
* Handle customer queries, service requests, and complaints efficiently while maintaining service quality standards
* Provide accurate information regarding Azizi Developments projects, services, policies, and procedures
* Coordinate with internal teams including sales, leasing, handover, and facilities to resolve customer concerns in a timely manner
* Record customer interactions, complaints, and resolutions accurately within CRM systems
* Follow up with customers to confirm satisfaction and ensure proper closure of all requests
* Adhere to company service protocols, SLAs, and customer experience guidelines
* Build strong customer relationships through clear communication, empathy, and professionalism
* Support front desk and reception operations when required
* Contribute to service improvement initiatives through feedback and reporting
Ideal Profile
* Proven experience in front-end customer service or customer care, preferably within real estate or a service-driven environment
* Strong verbal and written communication skills
* Customer-focused mindset with effective problem-solving and conflict resolution abilities
* Ability to manage high-volume customer interactions and perform well under pressure
* Proficiency in MS Office applications and customer relationship management systems
* Professional appearance, positive attitude, and alignment with company values
Why Join Us
* Opportunity to work with a leading real estate developer in Dubai
* Stable full-time role within a structured and professional environment
* Exposure to large-scale residential and commercial real estate projects
* Career growth opportunities within customer service and real estate operations
About the Company
Azizi Developments is a prominent real estate developer based in Dubai, recognized for delivering high-quality residential and mixed-use projects across prime locations in the UAE. The company is committed to customer satisfaction, operational excellence, and building long-term value through innovative property development and professional service standards.
