Service Sales Manager - Modernization
Posted date [2026-05-17]
(ID: 45350)
Job Description and Requirements
Service Sales Manager - ModernizationJob Snapshot
Role: Service Sales Manager
Location: Dubai, UAE
Industry: Construction
Function: Sales-Business Development
Experience: 8-10 years
Job Type: Full-time
Position Overview
Service Sales Manager in Dubai, UAE within the Construction sector is a strong opportunity for experienced sales professionals who can drive modernization sales, build project pipelines and secure service-based business opportunities. The role focuses on market research, customer relationship management, proposal coordination, order booking and cross-functional collaboration to support revenue growth and successful project execution.
Job Details
Country: UAE
City: Dubai
Industry: Construction
Function: Sales-Business Development
Salary: 16000-24000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Develop and implement sales strategies to target specific market segments, modernization opportunities and customer requirements.
* Conduct market research to identify potential projects, industry trends and new service sales opportunities.
* Build and maintain strong relationships with key decision-makers, consultants, contractors and client representatives.
* Generate leads and develop sales pipelines through prospecting, networking, cold calling and online enquiry platforms.
* Monitor customer portals and Ventures Online to identify relevant enquiries and project leads for the sales team.
* Coordinate with manufacturers to confirm technical requirements, pricing inputs and project-related documentation.
* Prepare sales presentations, sample boards, proposals and supporting materials for customer meetings.
* Negotiate contracts, support commercial discussions and close sales deals in line with business targets.
* Book confirmed orders by following the required procurement and internal approval processes.
* Manage day-to-day administrative support for the service sales department, including correspondence and sales reporting.
* Maintain accurate customer, opportunity and sales data in CRM and related ERP systems.
* Coordinate with engineering, operations, production, shipping and project management teams to support timely order fulfillment.
* Involve management at the right stage to help secure strategic or high-value projects.
* Mentor and guide junior sales representatives to improve lead handling, customer follow-up and sales discipline.
* Identify sales process gaps and recommend improvements to increase efficiency, reporting quality and customer response time.
* Provide useful input on product development, service positioning and marketing initiatives.
Ideal Profile
* Bachelor’s degree in Engineering, Business Administration, MBA or a related field is preferred.
* 8-10 years of service sales experience, preferably in modernization, construction, building services, technical products or project-based sales.
* Strong ability to identify leads, develop sales pipelines and convert opportunities into confirmed orders.
* Good understanding of customer portals, procurement workflows, manufacturer coordination and proposal preparation.
* Proven experience in managing customer relationships, negotiations, sales reporting and CRM updates.
* Ability to work with cross-functional teams including engineering, operations, project management and supply chain.
* Strong communication, presentation and commercial discussion skills.
* Confident in handling senior decision-makers and coordinating complex sales opportunities.
* Organized, target-driven and able to manage multiple enquiries, proposals and project follow-ups at the same time.
Skills Set
* Service sales
* Modernization sales
* Business development
* Lead generation
* Sales pipeline management
* Customer relationship management
* Contract negotiation
* Proposal preparation
* Sales presentations
* CRM management
* ERP systems
* Microsoft Office Suite
* Manufacturer coordination
* Procurement process support
* Ventures Online lead tracking
* Project sales coordination
* Sales reporting
* Team mentoring
* Market research
* Customer portal management
Why Join Us
* Opportunity to manage high-value service sales and modernization opportunities in Dubai’s active Construction market.
* Exposure to technical sales, project coordination, manufacturer discussions and customer-facing commercial work.
* A role with direct impact on sales growth, customer retention and long-term service business development.
* Career path for professionals aiming to grow in sales leadership, modernization projects and strategic account management.
* Work in a business environment where strong relationships, market awareness and organized execution support sustainable growth.
About the Company
Al Ghurair is a well-established Dubai-based business group with diversified interests across infrastructure, real estate, mobility, food and related services. The group continues to support UAE business growth through long-term investment, customer-focused operations and career opportunities across technical, commercial and service-driven sectors.
