We’re Concentrix, a global leader in technology and services that empowers the world’s top brands today and into the future. Focused on solutions and driven by technology and intelligence, we design, build, and operate fully integrated, end-to-end solutions at speed and scale for over 2,000 clients, addressing their toughest business challenges. With unique data insights, deep industry expertise, and advanced technology, we are the intelligent transformation partner that simplifies how companies work, interact, and transact....

Step into a dynamic customer service role in Dubai, where you will be the voice of excellence, assisting customers with inquiries and delivering outstanding support. As a Customer Service Advisor, you will handle inbound calls, resolve customer issues, and create seamless experiences for clients. If you are passionate about customer care, have strong communication skills, and thrive in a fast-paced contact center environment, this opportunity offers a rewarding career path in a growing industry.

Job Location: Dubai, United Arab Emirates
Job Industry: Customer Experience and Contact Center Operations
Job Function: Customer Service
Salary: Negotiable
Gender: Any

Responsibilities:
- Handle inbound customer calls professionally, ensuring efficient and courteous service.
- Provide accurate and complete information to customers while maintaining high service standards.
- Identify and maximize sales and cross-selling opportunities where appropriate.
- Resolve customer inquiries and provide effective solutions to problems.
- Continuously update knowledge of company products, services, and procedures.
- Participate in outbound calling programs and special projects as required.
- Process customer transactions accurately and efficiently while adhering to policies.

Required Skills and Qualifications:
- Minimum 1 year of customer service or call center experience, preferably in the real estate sector.
- Bilingual fluency: English (B2+ level) and Arabic speaker.
- Strong communication and interpersonal skills with a cheerful and positive approach.
- Proficiency in Microsoft Excel and general PC applications.
- Bachelor’s degree preferred; relevant experience may be considered in place of formal education.
- Patient, empathetic, and courteous with a customer-first mindset.
- Strong telephone etiquette and a passion for engaging with customers.
- Ability to work in a high-production, fast-paced environment.
- Enthusiastic, detail-oriented, and dependable with a willingness to learn and grow.
- Flexibility to work 8-hour shifts, five days a week on a rotational schedule.

Note: Employment in this role is subject to compliance with all legal requirements in the UAE. Additional responsibilities may be assigned based on business needs.

Job Title Customer Service Advisor - Bilingual English Arabic Job Description Step into a dynamic customer service role in Dubai, where you will be the voice of excellence, assisting customers with inquiries and delivering outstanding support. As a Customer Service Advisor, you will handle inbound calls, resolve customer issues, and create seamless experiences for clients. If you are passionate about customer care, have strong communication skills, and thrive in a fast-paced contact center environment, this opportunity offers a rewarding career path in a growing industry. Job Location: Dubai, United Arab Emirates Job Industry: Customer Experience and Contact Center Operations Job Function: Customer Service Salary: Negotiable Gender: Any Responsibilities: - Handle inbound customer calls professionally, ensuring efficient and courteous service. - Provide accurate and complete information to customers while maintaining high service standards. - Identify and maximize sales and cross-selling opportunities where appropriate. - Resolve customer inquiries and provide effective solutions to problems. - Continuously update knowledge of company products, services, and procedures. - Participate in outbound calling programs and special projects as required. - Process customer transactions accurately and efficiently while adhering to policies. Required Skills and Qualifications: - Minimum 1 year of customer service or call center experience, preferably in the real estate sector. - Bilingual fluency: English (B2+ level) and Arabic speaker. - Strong communication and interpersonal skills with a cheerful and positive approach. - Proficiency in Microsoft Excel and general PC applications. - Bachelor’s degree preferred; relevant experience may be considered in place of formal education. - Patient, empathetic, and courteous with a customer-first mindset. - Strong telephone etiquette and a passion for engaging with customers. - Ability to work in a high-production, fast-paced environment. - Enthusiastic, detail-oriented, and dependable with a willingness to learn and grow. - Flexibility to work 8-hour shifts, five days a week on a rotational schedule. Note: Employment in this role is subject to compliance with all legal requirements in the UAE. Additional responsibilities may be assigned based on business needs. Post Details

Job Start Date Salary from 0.00 Salary to 0.00 Number of Vacancies 1 Location UAE Dubai

Desired Candidate's Profile Nationality Candidate Current Location Job Classification Job Type Full-time Industry Type Consumer Services Job Function Customer Support Employers Details Company Concentrix Email inquiryconcentrix.com