Customer Services / Call Center Job Vacancy in UAE Sharjah

Posted date [2023-09-03]   (ID: 29223)

Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.


Key responsibilities of the role include:
• Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Process orders, forms, and application.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
054-5003259
056-3286501

Forward your Cv : advanceecolimitedllc(at)gmail.com
Post Details
Job Title Customer Services / Call Center
Description Job detail: Full time
Gender: ladies and Gents
Salary neg
Accommodation and transportation.
Other benefits as per uae labor law.


Key responsibilities of the role include:
• Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Process orders, forms, and application.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
054-5003259
056-3286501

Forward your Cv : advanceecolimitedllc(at)gmail.com
Job Start Date
Salary from 2000.00
Salary to 2500.00
Number of Vacancies 1
Location Job Location -> UAE Sharjah
Location City dubai
    
Desired Candidate's Profile
Gender Female
Nationality Nationality -> Any Arabic Nationality
Candidate Current Location Job Location -> UAE Sharjah
Work Experience 1-2 Years
Candidate Profile Description Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Process orders, forms, and application.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Consumer Services
Job Function Job Functions -> Call Center
Employers Details
Company Absher
Contact Person absher
Designation customer support
Telephone 050-7557883
Email absherservicesmp07(at)gmail.com




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