Digital Analytics Consultant - Data Insights & CX Optimization Job Vacancy in UAE Dubai
Posted date [2025-01-28]
(ID: 33293)
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We’re Concentrix, a global leader in technology and services that empowers the world’s top brands today and into the future. Focused on solutions and driven by technology and intelligence, we design, build, and operate fully integrated, end-to-end solutions at speed and scale for over 2,000 clients, addressing their toughest business challenges. With unique data insights, deep industry expertise, and advanced technology, we are the intelligent transformation partner that simplifies how companies work, interact, and transact.... |
Join a forward-thinking team in Dubai as a Digital Analytics Consultant, where you will leverage data-driven insights to enhance customer experiences and optimize digital performance. This role is ideal for analytics professionals who thrive in a fast-paced, technology-driven environment, working with large datasets, business intelligence tools, and digital marketing strategies. If you have expertise in digital analytics, visualization tools, and customer experience optimization, this is an exciting opportunity to shape data strategies and drive impactful business decisions.
Job Location: Dubai, United Arab Emirates
Job Industry: Digital Analytics and Customer Experience
Job Function: Data Analytics and Business Intelligence
Salary: Negotiable
Gender: Any
Responsibilities:
- Conduct digital analytics assessments to benchmark performance and identify optimization opportunities.
- Develop measurement strategies and KPIs aligned with business goals and digital experience improvements.
- Analyze customer behavior, acquisition, and retention trends to provide data-driven recommendations.
- Collaborate with stakeholders to create and refine dashboards, reports, and audience intelligence models.
- Utilize tools like Google Analytics, Adobe Analytics, Power BI, and Looker Studio to track and visualize data insights.
- Participate in personalization and segmentation projects, using behavioral and survey data to enhance customer targeting.
- Audit data collection processes and ensure best practices are followed for tracking implementation.
- Develop solution design documents and collaborate with technical teams on data architecture and collection strategies.
Required Skills and Qualifications:
- Bachelor’s degree in a relevant field.
- Minimum 3 years of experience in digital/web analytics.
- Ability to analyze and translate complex data into actionable insights.
- Hands-on experience with analytics tools such as Google Analytics, Adobe Analytics, Firebase, and Looker Studio.
- Strong proficiency in data visualization platforms like Power BI and Tableau.
- Familiarity with Google Tag Manager and data warehousing concepts.
- Experience working with Google Marketing Suite and Adobe Marketing Cloud.
- Strong problem-solving skills and ability to work across multidisciplinary teams.
Note: Employment in this role is subject to compliance with all legal requirements in the UAE. Additional responsibilities may be assigned based on business needs.
Job Location: Dubai, United Arab Emirates
Job Industry: Digital Analytics and Customer Experience
Job Function: Data Analytics and Business Intelligence
Salary: Negotiable
Gender: Any
Responsibilities:
- Conduct digital analytics assessments to benchmark performance and identify optimization opportunities.
- Develop measurement strategies and KPIs aligned with business goals and digital experience improvements.
- Analyze customer behavior, acquisition, and retention trends to provide data-driven recommendations.
- Collaborate with stakeholders to create and refine dashboards, reports, and audience intelligence models.
- Utilize tools like Google Analytics, Adobe Analytics, Power BI, and Looker Studio to track and visualize data insights.
- Participate in personalization and segmentation projects, using behavioral and survey data to enhance customer targeting.
- Audit data collection processes and ensure best practices are followed for tracking implementation.
- Develop solution design documents and collaborate with technical teams on data architecture and collection strategies.
Required Skills and Qualifications:
- Bachelor’s degree in a relevant field.
- Minimum 3 years of experience in digital/web analytics.
- Ability to analyze and translate complex data into actionable insights.
- Hands-on experience with analytics tools such as Google Analytics, Adobe Analytics, Firebase, and Looker Studio.
- Strong proficiency in data visualization platforms like Power BI and Tableau.
- Familiarity with Google Tag Manager and data warehousing concepts.
- Experience working with Google Marketing Suite and Adobe Marketing Cloud.
- Strong problem-solving skills and ability to work across multidisciplinary teams.
Note: Employment in this role is subject to compliance with all legal requirements in the UAE. Additional responsibilities may be assigned based on business needs.
