Vertical Transport Technician - Field Service
Posted date [2026-08-19]
(ID: 49834)
Job Description and Requirements
Vertical Transport Technician - Field ServiceJob Snapshot
Role: Vertical Transport Technician - Field Service
Location: Dubai, United Arab Emirates
Industry: Installation / Maintenance / Repair
Function: Equipment Maintenance / Repair
Experience: Relevant technical experience preferred
Job Type: Full-time
Position Overview
The Vertical Transport Technician - Field Service role in Dubai, United Arab Emirates is an opportunity within Installation / Maintenance / Repair at Al Ghurair. The technician will maintain elevators and escalators, investigate equipment failures, complete repairs, and provide dependable site support across a varied customer portfolio.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Installation / Maintenance / Repair
Function: Equipment Maintenance / Repair
Salary: 4000-7000
Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
Reliable vertical transport is essential to the safety and accessibility of occupied buildings. This field-based
position helps customers maintain equipment availability through systematic inspections, responsive breakdown support, compliant rectification work, and clear communication about system condition.
Key Responsibilities
* Visit assigned properties and complete preventive servicing according to the maintenance schedule.
* Examine elevator and escalator assemblies for wear, damage, unsafe conditions, and abnormal performance.
* Test mechanical components, electrical circuits, controllers, door systems, and safety devices.
* Locate the underlying cause of equipment faults and determine the appropriate corrective action.
* Diagnose and service systems from Kone, Schindler, TKE, Otis, and comparable manufacturers.
* Repair or replace defective components after receiving the necessary authorization.
* Adjust equipment settings and confirm operating performance before returning units to service.
* Respond to customer callbacks and emergency breakdown requests within the required timeframe.
* Use callback visits to complete additional preventive checks and reduce repeat failures.
* Assist independent inspection bodies during scheduled third-party assessments.
* Review inspection observations and recommend the technical rectification needed for compliance.
* Keep customers informed about service progress, equipment availability, and outstanding concerns.
* Complete job reports with accurate fault descriptions, actions taken, and component information.
* Attach relevant photographs, readings, serial numbers, and signed customer confirmation to service records.
* Escalate serious safety risks, recurring defects, or unresolved technical problems without delay.
* Coordinate complex repairs with supervisors, engineers, fellow technicians, and parts teams.
* Recognize opportunities for modernization, repair, or modification during routine maintenance.
* Share potential commercial work with the sales team and provide details for quotation preparation.
* Participate in the on-call roster covering nights, weekends, holidays, and other out-of-hours periods.
* Observe safety codes, regulatory requirements, site controls, and approved maintenance procedures.
* Protect tools, testing instruments, replacement parts, and personal protective equipment.
Ideal Profile
The role requires practical competence in servicing and repairing elevators, escalators, or comparable electromechanical equipment. Familiarity with several leading vertical-transport brands and the ability to interpret technical symptoms accurately would be valuable.
A suitable technician will work responsibly without continuous supervision, maintain professional conduct at customer premises, and produce complete service documentation. Flexibility to attend urgent breakdowns outside normal working hours is essential.
Skills Set
* Vertical transportation maintenance
* Elevator fault finding
* Escalator repair
* Electromechanical troubleshooting
* Door and safety-device inspection
* Controller and circuit testing
* Preventive servicing
* Emergency callback response
* Multi-brand equipment support
* Kone systems
* Schindler systems
* TKE systems
* Otis systems
* Technical rectification
* Third-party inspection assistance
* Maintenance report preparation
* Test-instrument usage
* Customer-site communication
* Repair opportunity identification
* Safety-code compliance
* Out-of-hours field support
Why Join Us
The position provides varied field experience across different equipment brands, building types, and technical conditions. It offers a practical route to deepen diagnostic expertise, participate in regulated inspections, and develop toward senior field-service, engineering, or supervisory positions.
About the Company
Al Ghurair is an established Dubai-based group operating across a diverse range of businesses. Its service teams contribute to safe, reliable facilities by combining technical discipline, timely customer support, and consistent maintenance standards.
Key Responsibilities
* Visit assigned properties and complete preventive servicing according to the maintenance schedule.
* Examine elevator and escalator assemblies for wear, damage, unsafe conditions, and abnormal performance.
* Test mechanical components, electrical circuits, controllers, door systems, and safety devices.
* Locate the underlying cause of equipment faults and determine the appropriate corrective action.
* Diagnose and service systems from Kone, Schindler, TKE, Otis, and comparable manufacturers.
* Repair or replace defective components after receiving the necessary authorization.
* Adjust equipment settings and confirm operating performance before returning units to service.
* Respond to customer callbacks and emergency breakdown requests within the required timeframe.
* Use callback visits to complete additional preventive checks and reduce repeat failures.
* Assist independent inspection bodies during scheduled third-party assessments.
* Review inspection observations and recommend the technical rectification needed for compliance.
* Keep customers informed about service progress, equipment availability, and outstanding concerns.
* Complete job reports with accurate fault descriptions, actions taken, and component information.
* Attach relevant photographs, readings, serial numbers, and signed customer confirmation to service records.
* Escalate serious safety risks, recurring defects, or unresolved technical problems without delay.
* Coordinate complex repairs with supervisors, engineers, fellow technicians, and parts teams.
* Recognize opportunities for modernization, repair, or modification during routine maintenance.
* Share potential commercial work with the sales team and provide details for quotation preparation.
* Participate in the on-call roster covering nights, weekends, holidays, and other out-of-hours periods.
* Observe safety codes, regulatory requirements, site controls, and approved maintenance procedures.
* Protect tools, testing instruments, replacement parts, and personal protective equipment.
Ideal Profile
The role requires practical competence in servicing and repairing elevators, escalators, or comparable electromechanical equipment. Familiarity with several leading vertical-transport brands and the ability to interpret technical symptoms accurately would be valuable.
A suitable technician will work responsibly without continuous supervision, maintain professional conduct at customer premises, and produce complete service documentation. Flexibility to attend urgent breakdowns outside normal working hours is essential.
Skills Set
* Vertical transportation maintenance
* Elevator fault finding
* Escalator repair
* Electromechanical troubleshooting
* Door and safety-device inspection
* Controller and circuit testing
* Preventive servicing
* Emergency callback response
* Multi-brand equipment support
* Kone systems
* Schindler systems
* TKE systems
* Otis systems
* Technical rectification
* Third-party inspection assistance
* Maintenance report preparation
* Test-instrument usage
* Customer-site communication
* Repair opportunity identification
* Safety-code compliance
* Out-of-hours field support
Why Join Us
The position provides varied field experience across different equipment brands, building types, and technical conditions. It offers a practical route to deepen diagnostic expertise, participate in regulated inspections, and develop toward senior field-service, engineering, or supervisory positions.
About the Company
Al Ghurair is an established Dubai-based group operating across a diverse range of businesses. Its service teams contribute to safe, reliable facilities by combining technical discipline, timely customer support, and consistent maintenance standards.
