Beauty Specialist – Makeup Specialist Job Vacancy in UAE Dubai
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates. |
Job Overview:
Al-Futtaim Group is seeking a talented Beauty Specialist/Makeup Specialist to enhance the beauty experience for customers by providing expert makeup consultations, product recommendations, and demonstrations. This role focuses on delivering exceptional service, fostering long-term customer relationships, and driving sales growth in a dynamic retail environment. Ideal candidates should possess strong knowledge of makeup techniques, products, and trends, particularly in the Middle Eastern market.
Job Location: Dubai, Dubai, United Arab Emirates
Job Industry: Retail (Beauty and Cosmetics)
Job Function: Beauty Consultant and Makeup Specialist
Salary: Competitive with performance-based incentives and benefits package
Gender: Any
Key Responsibilities:
Customer Experience and Sales:
- Provide personalized makeup consultations, including color matching, skin type assessments, and style preferences.
- Demonstrate product application techniques, including foundation, eye makeup, contouring, and other beauty products, to educate customers on achieving desired looks.
- Deliver exceptional customer service, ensuring a positive shopping experience and building strong customer loyalty.
- Support selling plans to meet or exceed sales targets by effectively highlighting and cross-selling exclusive products.
- Handle customer queries, provide professional advice on beauty and skincare products, and address customer complaints with empathy and understanding.
- Follow up on customer feedback and requests to maintain high satisfaction and retention rates.
Merchandising and Inventory Management:
- Maintain store appearance and visual merchandising standards by implementing planograms and price changes.
- Monitor stock levels and ensure regular replenishment of products, maintaining 100% brand product availability.
- Manage inventory to prevent shoplifting, damages, and pilferages by implementing proper safekeeping procedures.
- Consolidate customer profiles, frequently asked product queries, and recommendations for new SKUs, sharing insights with the Store Manager.
- Conduct makeovers for customers to showcase product benefits and encourage purchases.
- Clean and maintain makeup tools and applicators to ensure hygiene and product integrity.
Sales Strategy and Commercial Initiatives:
- Support the implementation of promotional activities, including animations, product demonstrations, and makeovers, to increase brand visibility and sales.
- Drive category-building activities to enhance customer engagement and awareness.
- Ensure proper implementation of promotional displays, hero products, and price changes to maximize sales impact.
- Collaborate with the Store Manager to submit accurate sales trackers and performance reports.
Team Development and Leadership:
- Plan and monitor personal development plans and in-role development interventions for team members.
- Conduct performance reviews and provide coaching to enhance team skills and performance.
- Lead by example, fostering a collaborative and motivated team environment.
- Implement action plans for employee engagement and adherence to company policies and procedures.
Required Skills and Experience:
- Strong knowledge of the beauty industry, makeup products, and application techniques, including an understanding of different skin types and tones common in the Middle East.
- Proven track record of achieving sales targets and building customer loyalty in a beauty retail environment.
- Artistic skills with creativity and proficiency in makeup artistry, capable of enhancing and transforming customer appearances.
- Excellent customer service and relationship-building skills with the ability to deliver exceptional customer experiences.
- Strong sales ability and commercial acumen, with the capability to educate and advise customers on product usage and benefits.
- Good communication skills and the ability to work well in a team-oriented, dynamic retail environment.
- Proficient in retail operational skills, including inventory management, visual merchandising, and CRM systems.
Minimum Qualifications:
- Certification or diploma in makeup artistry, cosmetology, or a related field is preferred.
- Minimum of 2-3 years of experience in makeup application, beauty retail, or a similar role with team management experience.
- Extensive knowledge of makeup products, tools, and techniques, particularly relevant to the Middle Eastern market.
Key Competencies:
- Customer Focus: Passionate about beauty and committed to providing exceptional customer experiences.
- Sales Ability: Proven ability to drive sales and build customer loyalty.
- Product Expertise: Deep knowledge of beauty products and their application techniques.
- Leadership: Strong leadership and problem-solving skills with the ability to inspire and develop a high-performing team.
- Creativity: Artistic skills with the ability to enhance and transform customer appearances.
- Team Spirit: Positive attitude, proactive approach, and strong team collaboration skills.
What We Offer:
- Competitive salary with performance-based incentives and a comprehensive benefits package.
- Opportunities for career growth, training, and professional development within Al-Futtaim Group.
- Dynamic and collaborative work environment with exposure to international beauty brands and trends.
- A supportive work culture that values innovation, creativity, and strategic thinking.
About Al-Futtaim Group:
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Al-Futtaim Group is structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa.
Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. The group\'s customer-centric approach and relentless pursuit of excellence enable it to grow and expand, adapting to the changing needs of customers.
The company’s core values of respect, excellence, collaboration, and integrity continue to drive its success and commitment to enriching the lives and aspirations of its customers every day.
This is an exceptional opportunity to join Al-Futtaim Group as a Beauty Specialist/Makeup Specialist and contribute to enhancing customer experiences in the beauty retail industry. If you are passionate about makeup, customer service, and sales growth, we encourage you to apply and become a vital part of our dynamic team.