Admissions Officer - School Enrolment

Officer - School Enrolment will help deliver a smooth, welcoming, and compliant admissions experience for families considering Aldar Education schools in Abu Dhabi. The role combines parent-facing service, admissions administration, enquiry management, ADEK compliance, school tour coordination, data accuracy, and enrolment reporting. By maintaining strong communication with prospective parents, academic teams, front-of-house colleagues, and school leadership, the Admissions Officer directly supports student recruitment, retention, and the school’s wider growth objectives.

Core Duties

* Manage the complete admissions process for the assigned school, from initial enquiry through application, assessment, offer, enrolment, and registration.
* Act as the first point of contact for prospective parents, providing clear guidance on admissions procedures, curriculum options, fee structure, documentation, and ADEK requirements.
* Respond to enrolment enquiries, phone calls, emails, walk-ins, and follow-up requests in a timely, professional, and courteous manner.
* Qualify leads, manage parent enquiries, and ensure each prospective family receives accurate information and a positive first impression of the school.
* Coordinate student assessments with the academic team where required, helping keep the admissions process efficient and well organized.
* Support high-quality school tours for parents and visitors as part of the front-of-house team, presenting the school environment with confidence and professionalism.
* Maintain accurate admissions data covering enquiries, registrations, applications in progress, offers, waiting lists, and confirmed enrolments.
* Create, update, and manage admissions files for new and existing students, ensuring all required documents are complete, verified, and properly stored.
* Keep the waiting list current where applicable and communicate regularly with parents so available places can be filled quickly.
* Stay updated on ADEK rules and regulations, applying them correctly throughout student registration and enrolment processes.
* Ensure parent-facing areas are tidy, welcoming, informative, and aligned with the school’s standards of presentation.
* Attend school leadership or enrolment meetings when required and provide clear updates on admissions status, enquiries, and enrolment movement.
* Track local market activity, competitor schools, parent demand, and enrolment trends to support stronger admissions planning.
* Work with the Parent Relations Executive to identify practical strategies for attracting new enrolments and improving student retention.
* Support the reenrolment process for existing families, providing regular updates and analysis to the Head of Enrolments and Principal.
* Prepare weekly and monthly admissions reports, enrolment projections, and data summaries when required.
* Attend networking events, open days, school promotion activities, and enrolment events to represent the school professionally.
* Build and maintain strong working relationships with feeder nurseries, schools, and community partners.
* Represent Aldar Education’s ethos, service standards, and commitment to excellence in every interaction with prospective parents and visitors.
* Perform additional admissions, enrolment, and front-office duties as requested by line managers or school leadership.

Ideal Profile

* UAE National candidate with a strong interest in school admissions, parent relations, and education service delivery.
* Bachelor’s degree is required.
* Minimum 2 years of experience in a customer-focused role within the region.
* Previous experience in data management, admissions administration, front-office coordination, or parent-facing service is valuable.
* Experience in the education sector is preferred.
* Strong English communication skills, both written and verbal.
* Arabic language skills are preferable and will support communication with a wider parent community.
* Confident interpersonal skills with the ability to communicate professionally with parents from diverse multicultural backgrounds.
* Good office management ability, with the discipline to handle documents, records, follow-ups, and deadlines accurately.
* Comfortable working with admissions data, application tracking, parent enquiries, reports, and school systems.
* Detail-oriented and organized, with the ability to manage multiple admissions cases at the same time.
* Professional, welcoming, and service-minded approach when dealing with families, visitors, staff, and leadership teams.
* Ability to understand policies, follow procedures, and maintain confidentiality when handling student and parent information.

Skills Set

* School admissions
* Student enrolment
* Academic admissions advising
* Parent communication
* Enquiry management
* Application processing
* Student registration
* ADEK compliance
* School tour coordination
* Waiting list management
* Reenrolment support
* Admissions reporting
* Data management
* Parent relations
* Front-of-house service
* Education administration
* Enrolment events
* Networking events
* Feeder nursery coordination
* Customer-focused communication
* Microsoft Word
* Microsoft Excel
* Microsoft Outlook
* File management
* Multicultural communication
* English communication
* Arabic communication
* Confidential records handling

Benefits

This opportunity gives a UAE National admissions professional the chance to grow within Abu Dhabi’s Education Management sector while supporting a respected network of schools. Aldar Education offers an attractive remuneration package that may include medical cover, flights, housing support, and child school place benefits in line with policy. The role also provides access to professional development, coaching, training, and a wide network of education professionals, creating a strong platform for long-term career progression in school operations and enrolment services.

About the Company

Aldar Education is a leading school group based in Abu Dhabi, United Arab Emirates, with a growing portfolio of owned, operated, and managed schools across the UAE. The organization supports thousands of students through inclusive, child-centred, and innovative learning environments across multiple curricula. With a strong focus on safeguarding, national development, staff growth, and high-quality education, Aldar Education offers meaningful career opportunities for professionals who want to contribute to the future of learning in Abu Dhabi.