Assistant ICT Engineer - Jumeirah Primary School Dubai Job Vacancy in UAE Dubai
Posted date [2025-06-23]
(ID: 35705)
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About the company GEMS Education is one of the largest and most respected private K-12 education providers in the world, with deep roots in the UAE since 1959. A trusted name in international education, GEMS operates over 47 schools across the Middle East and North Africa, offering a diverse range of British, American, IB, and Indian curricula to more than 115,000 students. Known for its commitment to academic excellence, innovation in teaching, and world-class learning environments, GEMS Education empowers students from all backgrounds to achieve their full potential. Its inclusive and purpose-driven culture supports passionate educators in delivering impactful, future-focused education. Whether you’re an experienced teacher, school leader, or education professional, GEMS Education offers dynamic career growth, continuous professional development, and the chance to be part of a legacy that’s transforming lives through learning.... |
Assistant ICT Engineer - Jumeirah Primary School Dubai
Job Overview
Jumeirah Primary School is currently seeking a dedicated Assistant ICT Engineer to join our outstanding Admin/IT team in Dubai. This role is ideal for a tech-savvy professional with hands-on experience in ICT infrastructure support, particularly within educational environments.
Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Information Technology (IT)
Salary: 9000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-Time
Job Overview
The Assistant ICT Engineer will support the day-to-day operations of IT systems within the school. The role involves hardware and software management, network administration, end-user support, and collaboration with GEMS-IT to ensure the technology infrastructure is secure, efficient, and aligned with school needs.
Key Responsibilities
* Provide technical support for educational and administrative staff across all school departments
* Install, configure, and maintain servers, PCs, printers, projectors, smart boards, and multimedia tools
* Monitor and troubleshoot hardware and network performance, including WiFi, firewalls, IP phones, and file servers
* Respond quickly to technical issues affecting classroom or admin operations, including educational software support
* Manage user accounts, permissions, and profiles across Microsoft systems and cloud platforms
* Collaborate with GEMS-IT for infrastructure upgrades, IT policy compliance, and procurement planning
* Maintain detailed inventory and licensing records for all hardware and software assets
* Ensure adherence to regular backup procedures, updates, patch management, and data security practices
* Prioritize support tickets based on urgency and work with vendors for complex resolutions
* Support IT-related school projects, installations, and AV setups for events
* Assist with system integrations and promote the effective use of technology in learning environments
Job Requirements
* Bachelor’s degree in Computer Science or IT-related field
* Minimum of 2 years of relevant experience in ICT infrastructure support, preferably in an academic setting
* Strong knowledge of networking, servers, firewalls, Windows environments, and Microsoft 365 tools
* Familiarity with classroom technologies such as smart boards, projectors, AV systems, and robotics kits
* Excellent diagnostic, problem-solving, and communication skills
* Ability to manage time effectively during peak usage periods
* Fluent in English, both written and spoken
What We Offer
* Competitive tax-free salary
* Comprehensive private medical insurance
* End-of-service benefits per UAE labor law
* Free access to GEMS Rewards app with discounts on flights, hotels, shopping, and dining
* Professional development and career growth within the GEMS Education global network
About the Company
GEMS Education is one of the world’s largest and most respected private education providers, with a legacy spanning over 60 years. Jumeirah Primary School, a flagship British curriculum institution in Dubai, is known for its exceptional academic standards and commitment to holistic development. By joining our team, you will contribute to a high-performing, innovation-driven environment that empowers students and staff alike.
Job Overview
Jumeirah Primary School is currently seeking a dedicated Assistant ICT Engineer to join our outstanding Admin/IT team in Dubai. This role is ideal for a tech-savvy professional with hands-on experience in ICT infrastructure support, particularly within educational environments.
Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Information Technology (IT)
Salary: 9000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full-Time
Job Overview
The Assistant ICT Engineer will support the day-to-day operations of IT systems within the school. The role involves hardware and software management, network administration, end-user support, and collaboration with GEMS-IT to ensure the technology infrastructure is secure, efficient, and aligned with school needs.
Key Responsibilities
* Provide technical support for educational and administrative staff across all school departments
* Install, configure, and maintain servers, PCs, printers, projectors, smart boards, and multimedia tools
* Monitor and troubleshoot hardware and network performance, including WiFi, firewalls, IP phones, and file servers
* Respond quickly to technical issues affecting classroom or admin operations, including educational software support
* Manage user accounts, permissions, and profiles across Microsoft systems and cloud platforms
* Collaborate with GEMS-IT for infrastructure upgrades, IT policy compliance, and procurement planning
* Maintain detailed inventory and licensing records for all hardware and software assets
* Ensure adherence to regular backup procedures, updates, patch management, and data security practices
* Prioritize support tickets based on urgency and work with vendors for complex resolutions
* Support IT-related school projects, installations, and AV setups for events
* Assist with system integrations and promote the effective use of technology in learning environments
Job Requirements
* Bachelor’s degree in Computer Science or IT-related field
* Minimum of 2 years of relevant experience in ICT infrastructure support, preferably in an academic setting
* Strong knowledge of networking, servers, firewalls, Windows environments, and Microsoft 365 tools
* Familiarity with classroom technologies such as smart boards, projectors, AV systems, and robotics kits
* Excellent diagnostic, problem-solving, and communication skills
* Ability to manage time effectively during peak usage periods
* Fluent in English, both written and spoken
What We Offer
* Competitive tax-free salary
* Comprehensive private medical insurance
* End-of-service benefits per UAE labor law
* Free access to GEMS Rewards app with discounts on flights, hotels, shopping, and dining
* Professional development and career growth within the GEMS Education global network
About the Company
GEMS Education is one of the world’s largest and most respected private education providers, with a legacy spanning over 60 years. Jumeirah Primary School, a flagship British curriculum institution in Dubai, is known for its exceptional academic standards and commitment to holistic development. By joining our team, you will contribute to a high-performing, innovation-driven environment that empowers students and staff alike.
