Business Analyst - Digital Enablement
Posted date [2026-10-04]
(ID: 52909)
 |
Aldar Education is a leading education provider in the UAE, delivering inclusive, sustainable, and innovative learning experiences that inspire students and support community development. The organization offers a diverse portfolio of educational brands, covering all stages from early years to adult learning, with a wide range of curricula across multiple locations in Abu Dhabi and beyond. With a mix of owned and managed schools, Aldar Education ensures high standards in teaching, modern facilities, and a supportive environment for students, educators, and staff, maintaining a strong commitment to quality education and continuous improvement.... |
Job Description and Requirements
Business Analyst - Digital EnablementJob Snapshot
Role: Business Analyst
Location: Abu Dhabi, UAE
Industry: Education Management
Function: Business Analysis-Research
Experience: 3-5 years
Job Type: Full Time
Position Overview
Aldar Education is seeking a Business Analyst for an immediate start in Abu Dhabi, UAE, supporting its network of owned and operated schools. The role serves as a key connection between schools and the Digital and Technology team, helping improve digital adoption, user engagement and the effectiveness of digital platforms across the school network.
The Business Analyst will engage with teachers, school leaders and support teams to understand operational needs, gather feedback and identify digital challenges. These insights will be translated into actionable improvements, product priorities and roadmap inputs while the role also supports training, change management and ongoing digital enablement.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Education Management
Function: Business Analysis-Research
Salary: Not disclosed
Gender:
No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Digital Enablement and School Engagement
The Business Analyst will act as the primary liaison between schools and the Digital and Technology team, ensuring that educational requirements and practical school needs are understood when digital solutions are developed and improved.
- Engage regularly with teachers, school leaders and support staff to identify needs, challenges and opportunities related to digital tools.
- Gather, analyse and prioritise school feedback to support digital improvements.
- Translate user needs and operational insights into clear, actionable inputs for product enhancements and digital roadmaps.
- Represent school requirements during digital planning and promote the digital strategy within schools.
- Help ensure digital solutions remain practical, user-centered and aligned with school environments.
- Build trusted relationships across diverse education teams and stakeholder groups.
Digital Adoption and Training
A central part of the position is helping schools gain greater value from available digital platforms. The Business Analyst will support onboarding, training and ongoing enablement while identifying areas where adoption or digital maturity can be strengthened.
- Support onboarding and training for digital platforms used across the school network.
- Develop communication materials, guidance and best practices for digital initiatives.
- Monitor digital platform usage, adoption and maturity across schools.
- Identify adoption gaps and opportunities for improvement.
- Support users as digital tools and processes are introduced or enhanced.
- Tailor communication and presentations to different audiences across the organization.
Change Management
The role supports structured change management while remaining responsive to the different requirements of individual schools.
Responsibilities include readiness assessments, stakeholder engagement and continuous improvement activities associated with digital initiatives. The Business Analyst will help communicate changes clearly, encourage engagement and maintain appropriate follow-up throughout implementation and adoption.
Qualifications and Experience
- Relevant professional experience working with schools, education environments or digital platforms.
- 3-5 years experience in education support, digital enablement, customer success or stakeholder engagement roles.
- Experience working directly with teachers, school leaders or education teams is preferred.
- Experience in training, support or change enablement is an advantage.
Knowledge and Skills
- Excellent written and spoken English.
- Strong presentation and stakeholder management capabilities.
- Ability to collaborate effectively with educators, digital teams and leadership stakeholders.
- Strong relationship-building skills across diverse school environments.
- Ability to translate user requirements and feedback into practical, actionable insights.
- Experience supporting training, adoption and organizational change.
- Strong communication skills adaptable to different audiences.
- High attention to detail with diligent follow-up and timely execution.
- Ability to manage multiple priorities and work effectively under pressure.
- Strong organizational and planning skills.
- Cultural sensitivity when working with diverse school communities.
- Empathy for user requirements and a user-centered approach.
- Ability to consider long-term digital maturity while supporting day-to-day adoption requirements.
Professional Development and Safeguarding
Aldar Education places emphasis on professional development, coaching and training. Successful candidates have access to a broad professional network and opportunities to contribute to the training of others while continuing their own development.
The employer states that an attractive remuneration package including a range of benefits is offered. Aldar Education is also committed to a diverse and inclusive working environment and encourages UAE Nationals to apply as part of its national development strategy.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people. Offers of appointment are subject to satisfactory references and police clearance.
About the Company
Established in 2007, Aldar Education has grown from 250 students to a network of more than 25 owned and managed schools and academies in the UAE. The group serves more than 38,000 students with approximately 5,000 educators representing over 100 nationalities and provides educational pathways from nursery through K12.
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Digital Enablement and School Engagement
The Business Analyst will act as the primary liaison between schools and the Digital and Technology team, ensuring that educational requirements and practical school needs are understood when digital solutions are developed and improved.
- Engage regularly with teachers, school leaders and support staff to identify needs, challenges and opportunities related to digital tools.
- Gather, analyse and prioritise school feedback to support digital improvements.
- Translate user needs and operational insights into clear, actionable inputs for product enhancements and digital roadmaps.
- Represent school requirements during digital planning and promote the digital strategy within schools.
- Help ensure digital solutions remain practical, user-centered and aligned with school environments.
- Build trusted relationships across diverse education teams and stakeholder groups.
Digital Adoption and Training
A central part of the position is helping schools gain greater value from available digital platforms. The Business Analyst will support onboarding, training and ongoing enablement while identifying areas where adoption or digital maturity can be strengthened.
- Support onboarding and training for digital platforms used across the school network.
- Develop communication materials, guidance and best practices for digital initiatives.
- Monitor digital platform usage, adoption and maturity across schools.
- Identify adoption gaps and opportunities for improvement.
- Support users as digital tools and processes are introduced or enhanced.
- Tailor communication and presentations to different audiences across the organization.
Change Management
The role supports structured change management while remaining responsive to the different requirements of individual schools.
Responsibilities include readiness assessments, stakeholder engagement and continuous improvement activities associated with digital initiatives. The Business Analyst will help communicate changes clearly, encourage engagement and maintain appropriate follow-up throughout implementation and adoption.
Qualifications and Experience
- Relevant professional experience working with schools, education environments or digital platforms.
- 3-5 years experience in education support, digital enablement, customer success or stakeholder engagement roles.
- Experience working directly with teachers, school leaders or education teams is preferred.
- Experience in training, support or change enablement is an advantage.
Knowledge and Skills
- Excellent written and spoken English.
- Strong presentation and stakeholder management capabilities.
- Ability to collaborate effectively with educators, digital teams and leadership stakeholders.
- Strong relationship-building skills across diverse school environments.
- Ability to translate user requirements and feedback into practical, actionable insights.
- Experience supporting training, adoption and organizational change.
- Strong communication skills adaptable to different audiences.
- High attention to detail with diligent follow-up and timely execution.
- Ability to manage multiple priorities and work effectively under pressure.
- Strong organizational and planning skills.
- Cultural sensitivity when working with diverse school communities.
- Empathy for user requirements and a user-centered approach.
- Ability to consider long-term digital maturity while supporting day-to-day adoption requirements.
Professional Development and Safeguarding
Aldar Education places emphasis on professional development, coaching and training. Successful candidates have access to a broad professional network and opportunities to contribute to the training of others while continuing their own development.
The employer states that an attractive remuneration package including a range of benefits is offered. Aldar Education is also committed to a diverse and inclusive working environment and encourages UAE Nationals to apply as part of its national development strategy.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people. Offers of appointment are subject to satisfactory references and police clearance.
About the Company
Established in 2007, Aldar Education has grown from 250 students to a network of more than 25 owned and managed schools and academies in the UAE. The group serves more than 38,000 students with approximately 5,000 educators representing over 100 nationalities and provides educational pathways from nursery through K12.
