Receptionist - Front of House Operations Job Vacancy in UAE Dubai
Job Overview
GEMS Jumeirah Primary School in Dubai is hiring a highly motivated and personable Receptionist to serve as the first point of contact for our vibrant school community. This front-facing role is critical in delivering exceptional customer service and creating a welcoming experience for all visitors, parents, and staff.
Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Front Desk / Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: United Arab Emirates
Job Type: Full-time
Job Overview
As a Receptionist, you will manage all front desk responsibilities including handling inquiries, welcoming guests, coordinating appointments and tours, and supporting administrative functions. This role requires excellent communication, multitasking, and organizational skills within a fast-paced school environment.
Key Responsibilities
* Greet visitors and parents warmly, ensuring a professional and friendly welcome to the school
* Handle inbound phone calls and direct them appropriately to internal staff
* Provide accurate information about the school, its curriculum, admission process, and events
* Schedule school tours and maintain visitor logs and inquiry records
* Maintain an organized front office environment and manage correspondence
* Support the Front of House team with administrative and secretarial tasks
* Update and report visitor and caller data for lead generation and marketing insights
* Uphold confidentiality and ensure adherence to GEMS policies and codes of conduct
* Attend staff meetings and contribute to team-wide objectives
Job Requirements
* Bachelor’s degree (BA or BSc) preferred
* Minimum 1 year of experience in a receptionist or customer service-related role
* Strong verbal and written communication skills
* Comfortable working in a culturally diverse and busy school setting
* Proficient in Microsoft Office applications (Outlook, Excel, Word)
* Ability to multitask effectively and prioritize tasks under pressure
* Professional demeanor with strong interpersonal skills
What We Offer
* Competitive salary and 38 paid leave days per year
* Full-time work schedule: Monday to Thursday (7:15 AM - 4:00 PM), Friday (7:15 AM - 1:00 PM)
* Collaborative and inclusive work culture in a renowned international school
* Access to GEMS Rewards app offering thousands of savings on dining, shopping, travel, and more
* Professional growth opportunities within the GEMS Education network
About the Company
GEMS Education is a global leader in private education, renowned for its academic excellence and commitment to innovation. At GEMS Jumeirah Primary School, we offer a well-rounded British curriculum that emphasizes creativity, personal development, and community values. Our school community thrives on inclusivity, professionalism, and a student-first approach.