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Receptionist - Front of House Operations Job Vacancy in UAE Dubai

Posted date [2025-06-05]   (ID: 35287)
Gulf and UAE company jobs
Here’s a rewritten and optimized version of the GEMS Education company profile tailored for job seekers, using attractive keywords and SEO-friendly phrasing:

About the company

GEMS Education is one of the largest and most respected private K-12 education providers in the world, with deep roots in the UAE since 1959. A trusted name in international education, GEMS operates over 47 schools across the Middle East and North Africa, offering a diverse range of British, American, IB, and Indian curricula to more than 115,000 students.

Known for its commitment to academic excellence, innovation in teaching, and world-class learning environments, GEMS Education empowers students from all backgrounds to achieve their full potential. Its inclusive and purpose-driven culture supports passionate educators in delivering impactful, future-focused education.

Whether you’re an experienced teacher, school leader, or education professional, GEMS Education offers dynamic career growth, continuous professional development, and the chance to be part of a legacy that’s transforming lives through learning....

Receptionist - Front of House Operations

Job Overview
GEMS Jumeirah Primary School in Dubai is hiring a highly motivated and personable Receptionist to serve as the first point of contact for our vibrant school community. This front-facing role is critical in delivering exceptional customer service and creating a welcoming experience for all visitors, parents, and staff.

Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Front Desk / Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: United Arab Emirates
Job Type: Full-time

Job Overview
As a Receptionist, you will manage all front desk responsibilities including handling inquiries, welcoming guests, coordinating appointments and tours, and supporting administrative functions. This role requires excellent communication, multitasking, and organizational skills within a fast-paced school environment.

Key Responsibilities

* Greet visitors and parents warmly, ensuring a professional and friendly welcome to the school
* Handle inbound phone calls and direct them appropriately to internal staff
* Provide accurate information about the school, its curriculum, admission process, and events
* Schedule school tours and maintain visitor logs and inquiry records
* Maintain an organized front office environment and manage correspondence
* Support the Front of House team with administrative and secretarial tasks
* Update and report visitor and caller data for lead generation and marketing insights
* Uphold confidentiality and ensure adherence to GEMS policies and codes of conduct
* Attend staff meetings and contribute to team-wide objectives

Job Requirements

* Bachelor’s degree (BA or BSc) preferred
* Minimum 1 year of experience in a receptionist or customer service-related role
* Strong verbal and written communication skills
* Comfortable working in a culturally diverse and busy school setting
* Proficient in Microsoft Office applications (Outlook, Excel, Word)
* Ability to multitask effectively and prioritize tasks under pressure
* Professional demeanor with strong interpersonal skills

What We Offer

* Competitive salary and 38 paid leave days per year
* Full-time work schedule: Monday to Thursday (7:15 AM - 4:00 PM), Friday (7:15 AM - 1:00 PM)
* Collaborative and inclusive work culture in a renowned international school
* Access to GEMS Rewards app offering thousands of savings on dining, shopping, travel, and more
* Professional growth opportunities within the GEMS Education network

About the Company
GEMS Education is a global leader in private education, renowned for its academic excellence and commitment to innovation. At GEMS Jumeirah Primary School, we offer a well-rounded British curriculum that emphasizes creativity, personal development, and community values. Our school community thrives on inclusivity, professionalism, and a student-first approach.
Job Title Receptionist - Front of House Operations
Job Description Receptionist - Front of House Operations

Job Overview
GEMS Jumeirah Primary School in Dubai is hiring a highly motivated and personable Receptionist to serve as the first point of contact for our vibrant school community. This front-facing role is critical in delivering exceptional customer service and creating a welcoming experience for all visitors, parents, and staff.

Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Front Desk / Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: United Arab Emirates
Job Type: Full-time

Job Overview
As a Receptionist, you will manage all front desk responsibilities including handling inquiries, welcoming guests, coordinating appointments and tours, and supporting administrative functions. This role requires excellent communication, multitasking, and organizational skills within a fast-paced school environment.

Key Responsibilities

* Greet visitors and parents warmly, ensuring a professional and friendly welcome to the school
* Handle inbound phone calls and direct them appropriately to internal staff
* Provide accurate information about the school, its curriculum, admission process, and events
* Schedule school tours and maintain visitor logs and inquiry records
* Maintain an organized front office environment and manage correspondence
* Support the Front of House team with administrative and secretarial tasks
* Update and report visitor and caller data for lead generation and marketing insights
* Uphold confidentiality and ensure adherence to GEMS policies and codes of conduct
* Attend staff meetings and contribute to team-wide objectives

Job Requirements

* Bachelor’s degree (BA or BSc) preferred
* Minimum 1 year of experience in a receptionist or customer service-related role
* Strong verbal and written communication skills
* Comfortable working in a culturally diverse and busy school setting
* Proficient in Microsoft Office applications (Outlook, Excel, Word)
* Ability to multitask effectively and prioritize tasks under pressure
* Professional demeanor with strong interpersonal skills

What We Offer

* Competitive salary and 38 paid leave days per year
* Full-time work schedule: Monday to Thursday (7:15 AM - 4:00 PM), Friday (7:15 AM - 1:00 PM)
* Collaborative and inclusive work culture in a renowned international school
* Access to GEMS Rewards app offering thousands of savings on dining, shopping, travel, and more
* Professional growth opportunities within the GEMS Education network

About the Company
GEMS Education is a global leader in private education, renowned for its academic excellence and commitment to innovation. At GEMS Jumeirah Primary School, we offer a well-rounded British curriculum that emphasizes creativity, personal development, and community values. Our school community thrives on inclusivity, professionalism, and a student-first approach.
Post Details
Job Start Date
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location Job Location -> UAE Dubai
Location City Dubai
    
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Job Classification
Job Type Job Type -> Full-time
Industry Type Job Industry -> Education Management
Job Function Job Functions -> Reception-Switchboard
Employers Details
Company Gems Education UAE
Contact Person Ms Reshma Shaukath
Designation HR Manager
Telephone 0558817336
Email resmus2010(at)gmail.com