School Counsellor - Student Services
Posted date [2026-07-03]
(ID: 47415)
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GEMS Education is one of the largest and most respected private K-12 education providers in the world, with deep roots in the UAE since 1959. A trusted name in international education, GEMS operates over 47 schools across the Middle East and North Africa, offering a diverse range of British, American, IB, and Indian curricula to more than 115,000 students. Known for its commitment to academic excellence, innovation in teaching, and world-class learning environments, GEMS Education empowers students from all backgrounds to achieve their full potential. Its inclusive and purpose-driven culture supports passionate educators in delivering impactful, future-focused education. Whether you’re an experienced teacher, school leader, or education professional, GEMS Education offers dynamic career growth, continuous professional development, and the chance to be part of a legacy that’s transforming lives through learning.... |
Job Description and Requirements
School Counsellor - Student ServicesJob Snapshot
Role: School Counsellor - Student Services
Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Social Service
Experience: Experienced school counselling or student wellbeing professional
Job Type: Full-time
Position Overview
School Counsellor - Student Services in Dubai, United Arab Emirates is a purposeful Education Management opportunity for an experienced counselling professional who can support student wellbeing, academic confidence, emotional development, social growth, and future readiness with GEMS Education. This role is ideal for a dedicated counsellor who can work across FS1 to Year 13 and help embed counselling, guidance, inclusion, and wellbeing support into the wider school experience.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Education Management
Function: Social Service
Salary: 10000-16000
Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The
School Counsellor - Student Services will join GEMS School of Research and Innovation from 26 August 2026 and play a key role in supporting students across all school phases. The role focuses on creating a safe, inclusive, and supportive environment where students can thrive emotionally, socially, and academically. Working closely with students, staff, parents, and external professionals, the counsellor will provide guidance, early intervention, wellbeing support, and practical strategies that help students manage challenges and develop confidence for learning and life.
Key Responsibilities
* Provide individual counselling and guidance to students across FS1 to Year 13 based on age, need, and development stage.
* Support students with emotional, social, academic, behavioural, adjustment, friendship, confidence, and personal wellbeing concerns.
* Build trusting relationships with students while maintaining professional boundaries, confidentiality, and safeguarding expectations.
* Work with teachers, year teams, inclusion staff, senior leaders, and parents to identify students who may need additional support.
* Develop appropriate support plans, intervention strategies, and follow-up actions for students requiring counselling or wellbeing assistance.
* Lead group sessions and age-appropriate wellbeing activities that promote resilience, self-awareness, emotional regulation, empathy, and positive relationships.
* Support students during transitions, including early years adjustment, phase changes, new admissions, examination periods, and preparation for future pathways.
* Contribute to a whole-school culture where wellbeing, inclusion, innovation, and future readiness are embedded into everyday learning.
* Help staff understand student wellbeing needs and recommend practical classroom strategies where appropriate.
* Maintain accurate, confidential counselling records, case notes, reports, and communication logs in line with school policies.
* Liaise with external professionals, specialists, agencies, or support services when additional intervention is required.
* Participate in student services meetings, safeguarding discussions, wellbeing reviews, and multidisciplinary planning.
* Support parent communication through guidance meetings, wellbeing conversations, and agreed follow-up actions.
* Assist with crisis response, urgent student concerns, and sensitive situations in a calm, ethical, and professional manner.
* Contribute to wellbeing policies, preventive programmes, student support systems, and school community initiatives.
Ideal Profile
* Relevant qualification in counselling, psychology, school counselling, educational psychology, social work, or a related field.
* Previous experience as a School Counsellor, Student Counsellor, Wellbeing Counsellor, Guidance Counsellor, or Student Services professional.
* Experience supporting students across different age groups, ideally from early years through secondary school.
* Strong understanding of child and adolescent development, emotional wellbeing, safeguarding, and school-based support systems.
* Ability to work confidently with students, parents, teachers, school leaders, and external professionals.
* Excellent communication, listening, empathy, and interpersonal skills.
* Strong judgement, discretion, confidentiality, and professional ethics.
* Ability to manage sensitive cases, maintain documentation, and follow school procedures accurately.
* Calm and solution-focused approach when supporting students during challenging situations.
* Commitment to inclusion, student wellbeing, future readiness, and positive school culture.
* Organised and proactive mindset with the ability to balance counselling sessions, meetings, records, and school initiatives.
* Passion for working in an innovative education environment where every student is supported to thrive.
Skills Set
* School counselling
* Student wellbeing
* Student services
* Individual counselling
* Group guidance
* Emotional support
* Social development
* Academic wellbeing
* Child development
* Adolescent development
* Early intervention
* Safeguarding awareness
* Confidential record keeping
* Parent communication
* Teacher collaboration
* External referral coordination
* Inclusion support
* Crisis response
* Transition support
* Wellbeing programmes
* Behavioural support
* Student support planning
* Future readiness
* Inclusive education
Why Join Us
This opportunity is ideal for a School Counsellor who wants to contribute to Dubai’s Education Management sector within a forward-thinking and innovative GEMS school. GEMS Education provides a collaborative professional environment where student wellbeing, inclusion, future readiness, and academic success are closely connected. The role offers the chance to support students from FS1 to Year 13, work with a committed Student Services team, and help shape a pioneering school culture where learners feel safe, confident, and prepared for the future.
About the Company
GEMS Education is a leading international education provider with a strong presence in Dubai and across the wider region. GEMS School of Research and Innovation is designed around innovation, wellbeing, and future-ready learning, giving educators and student support professionals the opportunity to contribute to a progressive school environment. The school supports students through strong academic pathways, inclusive practices, personal development, and a community culture where every learner is encouraged to grow with confidence.
Key Responsibilities
* Provide individual counselling and guidance to students across FS1 to Year 13 based on age, need, and development stage.
* Support students with emotional, social, academic, behavioural, adjustment, friendship, confidence, and personal wellbeing concerns.
* Build trusting relationships with students while maintaining professional boundaries, confidentiality, and safeguarding expectations.
* Work with teachers, year teams, inclusion staff, senior leaders, and parents to identify students who may need additional support.
* Develop appropriate support plans, intervention strategies, and follow-up actions for students requiring counselling or wellbeing assistance.
* Lead group sessions and age-appropriate wellbeing activities that promote resilience, self-awareness, emotional regulation, empathy, and positive relationships.
* Support students during transitions, including early years adjustment, phase changes, new admissions, examination periods, and preparation for future pathways.
* Contribute to a whole-school culture where wellbeing, inclusion, innovation, and future readiness are embedded into everyday learning.
* Help staff understand student wellbeing needs and recommend practical classroom strategies where appropriate.
* Maintain accurate, confidential counselling records, case notes, reports, and communication logs in line with school policies.
* Liaise with external professionals, specialists, agencies, or support services when additional intervention is required.
* Participate in student services meetings, safeguarding discussions, wellbeing reviews, and multidisciplinary planning.
* Support parent communication through guidance meetings, wellbeing conversations, and agreed follow-up actions.
* Assist with crisis response, urgent student concerns, and sensitive situations in a calm, ethical, and professional manner.
* Contribute to wellbeing policies, preventive programmes, student support systems, and school community initiatives.
Ideal Profile
* Relevant qualification in counselling, psychology, school counselling, educational psychology, social work, or a related field.
* Previous experience as a School Counsellor, Student Counsellor, Wellbeing Counsellor, Guidance Counsellor, or Student Services professional.
* Experience supporting students across different age groups, ideally from early years through secondary school.
* Strong understanding of child and adolescent development, emotional wellbeing, safeguarding, and school-based support systems.
* Ability to work confidently with students, parents, teachers, school leaders, and external professionals.
* Excellent communication, listening, empathy, and interpersonal skills.
* Strong judgement, discretion, confidentiality, and professional ethics.
* Ability to manage sensitive cases, maintain documentation, and follow school procedures accurately.
* Calm and solution-focused approach when supporting students during challenging situations.
* Commitment to inclusion, student wellbeing, future readiness, and positive school culture.
* Organised and proactive mindset with the ability to balance counselling sessions, meetings, records, and school initiatives.
* Passion for working in an innovative education environment where every student is supported to thrive.
Skills Set
* School counselling
* Student wellbeing
* Student services
* Individual counselling
* Group guidance
* Emotional support
* Social development
* Academic wellbeing
* Child development
* Adolescent development
* Early intervention
* Safeguarding awareness
* Confidential record keeping
* Parent communication
* Teacher collaboration
* External referral coordination
* Inclusion support
* Crisis response
* Transition support
* Wellbeing programmes
* Behavioural support
* Student support planning
* Future readiness
* Inclusive education
Why Join Us
This opportunity is ideal for a School Counsellor who wants to contribute to Dubai’s Education Management sector within a forward-thinking and innovative GEMS school. GEMS Education provides a collaborative professional environment where student wellbeing, inclusion, future readiness, and academic success are closely connected. The role offers the chance to support students from FS1 to Year 13, work with a committed Student Services team, and help shape a pioneering school culture where learners feel safe, confident, and prepared for the future.
About the Company
GEMS Education is a leading international education provider with a strong presence in Dubai and across the wider region. GEMS School of Research and Innovation is designed around innovation, wellbeing, and future-ready learning, giving educators and student support professionals the opportunity to contribute to a progressive school environment. The school supports students through strong academic pathways, inclusive practices, personal development, and a community culture where every learner is encouraged to grow with confidence.
