Senior Manager - Student Consulting
Posted date [2026-06-28]
(ID: 47167)
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Founded in 1971, ADNOC is a leading diversified energy group, wholly owned by the Abu Dhabi Government. Our network of fully integrated businesses operates across the energy value chain, helping us to responsibly meet the demands of an ever-changing energy market.
Already in the top tier of the lowest carbon intensity oil and gas producers in the world, we are taking significant steps to make today’s energy cleaner while investing in the clean energies of tomorrow, strengthening our position as a reliable and responsible global energy provider. We are allocating an initial $23 billion to advance and accelerate lower-carbon solutions, investing in new energies and decarbonization technologies to enable our net zero by 2045 ambition and our commitment to zero methane emissions by 2030. ... |
Job Description and Requirements
Senior Manager - Student ConsultingJob Snapshot
Role: Senior Manager - Student Consulting
Location: Abu Dhabi Emirate, United Arab Emirates
Industry: Education Management
Function: Educaiton Management
Experience: Minimum 10 years of professional experience, including 3 years in management and 4 years in an educational or vocational training center
Job Type: Full-time
Position Overview
Senior Manager - Student Consulting in Abu Dhabi Emirate, United Arab Emirates is an Education Management hiring opportunity focused on student advisory leadership, academic support governance, behavioral intervention, attendance improvement, student wellbeing, consulting program delivery, and vocational training support. This role leads the Students Consulting team within ATA, ensuring high-quality guidance services for students, guardians, instructors, and management while aligning student development initiatives with organizational strategy, performance targets, and ADNOC’s capability-building priorities.
Job Details
Country: United Arab Emirates
City: Abu Dhabi Emirate
Industry: Education Management
Function: Educaiton Management
Salary: 35000-50000
Estimated salary range
based on similar jobs in the job city; please confirm the final offer with the employer.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Senior Manager - Student Consulting will lead a student support function that directly influences learner progress, trainee experience, attendance discipline, behavioral improvement, academic resilience, and guardian engagement. The position combines strategic supervision, operational planning, advanced problem resolution, team performance management, research-led recommendations, and field oversight across student consulting services. By working closely with ATA leadership, counsellors, instructors, students, guardians, and support teams, the role helps create a professional, supportive, and performance-driven education environment.
Key Responsibilities
* Lead the Student Consulting Team by setting clear objectives, assigning responsibilities, and building a high-performance service culture.
* Translate ATA strategy and vision into practical student consulting programs that support student growth, academic progress, and behavioral development.
* Monitor team productivity, service quality, deadlines, student support outcomes, and adherence to departmental KPIs.
* Review and submit performance reports aligned with ATA strategic goals, student service standards, and departmental expectations.
* Design and implement efficient workflows to improve the daily functioning of the Student Consulting section.
* Organize and chair regular team meetings to align priorities, resolve bottlenecks, improve coordination, and strengthen collaboration.
* Act as the primary escalation point for unresolved academic, attendance, behavioral, or wellbeing concerns beyond counselor-level intervention.
* Engage directly with students, guardians, faculty, counsellors, and administration teams to resolve critical cases in a timely and appropriate manner.
* Build a professional communication bridge between upper management and the Student Consulting Team to ensure accurate and timely information flow.
* Maintain communication continuity across morning and afternoon shifts to ensure consistent student services.
* Promote mutual respect, trust, transparency, and positive interaction between students, instructors, counsellors, and ATA leadership.
* Lead qualitative and quantitative research on student development, academic performance, behavioral patterns, attendance trends, and support needs.
* Develop strategic recommendations and improvement proposals using student data, case insights, performance indicators, and operational observations.
* Conduct regular site visits to Al Dhafra campus to monitor trainee experience, consulting service quality, student discipline, and wellbeing standards.
* Evaluate student progress, behavioral concerns, attendance patterns, and academic support outcomes to ensure alignment with ATA expectations.
* Plan and supervise section personnel, activities, and resources to meet department objectives efficiently and cost-consciously.
* Develop knowledge, competencies, and innovation within the section through coaching, guidance, development planning, and continuous performance feedback.
* Support Personal Development Plans, succession planning, and talent pipeline initiatives in coordination with the Human Capability Group.
* Contribute to UAE National development and Emiratization targets through structured capability-building and employee development support.
* Provide input for department budget preparation and monitor section expenditure against approved budget levels.
* Investigate, highlight, and reconcile significant budget variances to support performance and cost control.
* Lead implementation of approved section policies, systems, standards, procedures, processes, and internal controls.
* Implement the company performance management system for section employees in line with approved guidelines.
* Monitor achievement of section KPIs linked to the annual performance management contract and balanced scorecard.
* Encourage innovation, employee motivation, and change management initiatives to improve student consulting services.
* Recommend process improvements against best practices and ISO standards to improve service efficiency and solve operational challenges.
* Support HSE culture and ensure compliance with relevant HSE policies, procedures, controls, sustainability guidelines, and ADNOC Code of Practices.
* Ensure adequate HSE training and induction for section employees to meet required safety standards.
* Prepare section MIS reports, progress reports, performance updates, and management information to support effective business decisions.
Ideal Profile
* Bachelor’s Degree in Psychology, Education, Social Science, or an equivalent discipline.
* Minimum 10 years of professional experience in student services, education consulting, academic support, student affairs, counselling management, or vocational training support.
* At least 3 years of experience in a managerial position.
* Minimum 4 years of experience within an educational institution, vocational training center, academy, or student development environment.
* Strong experience leading student consulting teams, counsellors, student support staff, or learner advisory functions.
* Proven ability to manage student cases involving academic performance, attendance concerns, behavioral issues, discipline, wellbeing, and guardian communication.
* Good understanding of student development practices, vocational learning environments, performance tracking, and education service quality.
* Skilled in designing workflows, monitoring KPIs, preparing performance reports, and improving student service delivery.
* Strong capability in research, data analysis, student trend identification, and strategic recommendation development.
* Experience working with students, guardians, instructors, counsellors, administration teams, and senior management.
* Ability to manage escalations with professionalism, confidentiality, empathy, and practical judgment.
* Strong leadership skills with the ability to coach teams, assign responsibilities, improve accountability, and build collaboration.
* Good knowledge of policies, procedures, internal controls, performance management systems, budget monitoring, and operational planning.
* Strong communication, facilitation, conflict resolution, stakeholder management, and reporting skills.
* Comfortable conducting site visits, reviewing trainee experience, and improving student support standards across campus settings.
* Able to work in a structured organization with high standards for governance, service quality, Emiratization, HSE compliance, and continuous improvement.
Skills Set
* Student consulting
* Student services management
* Academic support
* Attendance improvement
* Behavioral intervention
* Student wellbeing
* Vocational training support
* Education management
* Counsellor supervision
* Student case escalation
* Guardian communication
* Faculty coordination
* Student performance monitoring
* KPI reporting
* MIS reporting
* Team leadership
* Operational planning
* Workflow design
* Student development research
* Quantitative analysis
* Qualitative analysis
* Strategic recommendations
* Site visits
* Al Dhafra campus coordination
* Trainee experience monitoring
* Performance management
* Balanced scorecard
* Budget monitoring
* Policy implementation
* Internal controls
* Change management
* Process improvement
* ISO standards awareness
* Personal Development Plans
* Succession planning
* Talent pipeline support
* Emiratization support
* HSE compliance
* ADNOC Code of Practices
Why Join Us
This opportunity is ideal for an experienced education and student services leader who wants to guide student consulting strategy within a structured vocational training environment in Abu Dhabi Emirate, United Arab Emirates. The role offers exposure to student development, academic and behavioral support, guardian engagement, consulting team leadership, campus service quality, performance reporting, and continuous improvement. It is a strong career move for someone who can combine educational insight, people leadership, data-led decision-making, and professional student support governance.
About the Company
ADNOC Group is a leading energy company headquartered in Abu Dhabi, United Arab Emirates, with operations across the full oil and gas value chain. Through its training, capability development, and academy-based initiatives, ADNOC Group supports the development of future talent, technical skills, and national workforce readiness. The organization offers professionals the opportunity to contribute to high-quality Education Management services where student growth, vocational excellence, Emiratization, wellbeing, and long-term capability building are central to national and organizational success.
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The Senior Manager - Student Consulting will lead a student support function that directly influences learner progress, trainee experience, attendance discipline, behavioral improvement, academic resilience, and guardian engagement. The position combines strategic supervision, operational planning, advanced problem resolution, team performance management, research-led recommendations, and field oversight across student consulting services. By working closely with ATA leadership, counsellors, instructors, students, guardians, and support teams, the role helps create a professional, supportive, and performance-driven education environment.
Key Responsibilities
* Lead the Student Consulting Team by setting clear objectives, assigning responsibilities, and building a high-performance service culture.
* Translate ATA strategy and vision into practical student consulting programs that support student growth, academic progress, and behavioral development.
* Monitor team productivity, service quality, deadlines, student support outcomes, and adherence to departmental KPIs.
* Review and submit performance reports aligned with ATA strategic goals, student service standards, and departmental expectations.
* Design and implement efficient workflows to improve the daily functioning of the Student Consulting section.
* Organize and chair regular team meetings to align priorities, resolve bottlenecks, improve coordination, and strengthen collaboration.
* Act as the primary escalation point for unresolved academic, attendance, behavioral, or wellbeing concerns beyond counselor-level intervention.
* Engage directly with students, guardians, faculty, counsellors, and administration teams to resolve critical cases in a timely and appropriate manner.
* Build a professional communication bridge between upper management and the Student Consulting Team to ensure accurate and timely information flow.
* Maintain communication continuity across morning and afternoon shifts to ensure consistent student services.
* Promote mutual respect, trust, transparency, and positive interaction between students, instructors, counsellors, and ATA leadership.
* Lead qualitative and quantitative research on student development, academic performance, behavioral patterns, attendance trends, and support needs.
* Develop strategic recommendations and improvement proposals using student data, case insights, performance indicators, and operational observations.
* Conduct regular site visits to Al Dhafra campus to monitor trainee experience, consulting service quality, student discipline, and wellbeing standards.
* Evaluate student progress, behavioral concerns, attendance patterns, and academic support outcomes to ensure alignment with ATA expectations.
* Plan and supervise section personnel, activities, and resources to meet department objectives efficiently and cost-consciously.
* Develop knowledge, competencies, and innovation within the section through coaching, guidance, development planning, and continuous performance feedback.
* Support Personal Development Plans, succession planning, and talent pipeline initiatives in coordination with the Human Capability Group.
* Contribute to UAE National development and Emiratization targets through structured capability-building and employee development support.
* Provide input for department budget preparation and monitor section expenditure against approved budget levels.
* Investigate, highlight, and reconcile significant budget variances to support performance and cost control.
* Lead implementation of approved section policies, systems, standards, procedures, processes, and internal controls.
* Implement the company performance management system for section employees in line with approved guidelines.
* Monitor achievement of section KPIs linked to the annual performance management contract and balanced scorecard.
* Encourage innovation, employee motivation, and change management initiatives to improve student consulting services.
* Recommend process improvements against best practices and ISO standards to improve service efficiency and solve operational challenges.
* Support HSE culture and ensure compliance with relevant HSE policies, procedures, controls, sustainability guidelines, and ADNOC Code of Practices.
* Ensure adequate HSE training and induction for section employees to meet required safety standards.
* Prepare section MIS reports, progress reports, performance updates, and management information to support effective business decisions.
Ideal Profile
* Bachelor’s Degree in Psychology, Education, Social Science, or an equivalent discipline.
* Minimum 10 years of professional experience in student services, education consulting, academic support, student affairs, counselling management, or vocational training support.
* At least 3 years of experience in a managerial position.
* Minimum 4 years of experience within an educational institution, vocational training center, academy, or student development environment.
* Strong experience leading student consulting teams, counsellors, student support staff, or learner advisory functions.
* Proven ability to manage student cases involving academic performance, attendance concerns, behavioral issues, discipline, wellbeing, and guardian communication.
* Good understanding of student development practices, vocational learning environments, performance tracking, and education service quality.
* Skilled in designing workflows, monitoring KPIs, preparing performance reports, and improving student service delivery.
* Strong capability in research, data analysis, student trend identification, and strategic recommendation development.
* Experience working with students, guardians, instructors, counsellors, administration teams, and senior management.
* Ability to manage escalations with professionalism, confidentiality, empathy, and practical judgment.
* Strong leadership skills with the ability to coach teams, assign responsibilities, improve accountability, and build collaboration.
* Good knowledge of policies, procedures, internal controls, performance management systems, budget monitoring, and operational planning.
* Strong communication, facilitation, conflict resolution, stakeholder management, and reporting skills.
* Comfortable conducting site visits, reviewing trainee experience, and improving student support standards across campus settings.
* Able to work in a structured organization with high standards for governance, service quality, Emiratization, HSE compliance, and continuous improvement.
Skills Set
* Student consulting
* Student services management
* Academic support
* Attendance improvement
* Behavioral intervention
* Student wellbeing
* Vocational training support
* Education management
* Counsellor supervision
* Student case escalation
* Guardian communication
* Faculty coordination
* Student performance monitoring
* KPI reporting
* MIS reporting
* Team leadership
* Operational planning
* Workflow design
* Student development research
* Quantitative analysis
* Qualitative analysis
* Strategic recommendations
* Site visits
* Al Dhafra campus coordination
* Trainee experience monitoring
* Performance management
* Balanced scorecard
* Budget monitoring
* Policy implementation
* Internal controls
* Change management
* Process improvement
* ISO standards awareness
* Personal Development Plans
* Succession planning
* Talent pipeline support
* Emiratization support
* HSE compliance
* ADNOC Code of Practices
Why Join Us
This opportunity is ideal for an experienced education and student services leader who wants to guide student consulting strategy within a structured vocational training environment in Abu Dhabi Emirate, United Arab Emirates. The role offers exposure to student development, academic and behavioral support, guardian engagement, consulting team leadership, campus service quality, performance reporting, and continuous improvement. It is a strong career move for someone who can combine educational insight, people leadership, data-led decision-making, and professional student support governance.
About the Company
ADNOC Group is a leading energy company headquartered in Abu Dhabi, United Arab Emirates, with operations across the full oil and gas value chain. Through its training, capability development, and academy-based initiatives, ADNOC Group supports the development of future talent, technical skills, and national workforce readiness. The organization offers professionals the opportunity to contribute to high-quality Education Management services where student growth, vocational excellence, Emiratization, wellbeing, and long-term capability building are central to national and organizational success.
