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Receptionist - Front of House Services Job Vacancy in UAE Dubai
Posted date [2025-05-09]
(ID: 34794)
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Here’s a rewritten and optimized version of the GEMS Education company profile tailored for job seekers, using attractive keywords and SEO-friendly phrasing:
About the company GEMS Education is one of the largest and most respected private K-12 education providers in the world, with deep roots in the UAE since 1959. A trusted name in international education, GEMS operates over 47 schools across the Middle East and North Africa, offering a diverse range of British, American, IB, and Indian curricula to more than 115,000 students. Known for its commitment to academic excellence, innovation in teaching, and world-class learning environments, GEMS Education empowers students from all backgrounds to achieve their full potential. Its inclusive and purpose-driven culture supports passionate educators in delivering impactful, future-focused education. Whether you’re an experienced teacher, school leader, or education professional, GEMS Education offers dynamic career growth, continuous professional development, and the chance to be part of a legacy that’s transforming lives through learning.... |
Receptionist - Front of House Services
GEMS Education is currently hiring a professional and welcoming Receptionist to join its dynamic team in Dubai, UAE. This full-time, front-facing role is essential in creating a positive first impression for parents, visitors, staff, and students. The ideal candidate will be an articulate communicator with strong interpersonal skills and the ability to manage administrative duties while maintaining exceptional customer service.
Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Administration / Customer Service
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As the first point of contact for the school, the Receptionist plays a key role in ensuring a high-quality customer service experience. You will interact with a wide range of stakeholders and support front-of-house operations, school tours, and enrolment activities, ensuring that communication and engagement reflect the values and professionalism of GEMS Education.
Key Responsibilities
* Provide accurate information to all callers and visitors regarding curriculum, location, admissions procedures, and school structure
* Respond to phone inquiries in a courteous and efficient manner, directing calls as needed
* Offer a warm welcome to all school visitors and assist with their inquiries or appointments
* Support the Admissions team by following up with leads, updating CRM systems, cross-selling available seats, and conducting school tours
* Assist with enrolment events and ensure follow-up communication with prospective families
* Liaise with other school departments to resolve parent concerns and provide timely feedback
* Perform administrative tasks and secretarial duties to support the wider front-of-house team
* Uphold school policies, procedures, and codes of conduct at all times
* Attend staff meetings and contribute to team objectives as required
Job Requirements
Education:
* Bachelor’s degree (mandatory)
Experience & Skills:
* Strong English communication skills, both verbal and written (essential)
* Ability to manage multiple tasks and work efficiently under pressure
* High level of professionalism and customer service orientation
* Excellent organizational skills and attention to detail
* Experience in public-facing or client-service roles preferred
* Bilingual candidates are an advantage
What We Offer
* Competitive salary package and benefits
* Professional development within an international education brand
* Supportive and collaborative team environment
* Exposure to a diverse, multicultural school setting
* Career growth opportunities within the GEMS Education network
About the Company
GEMS Education is one of the world’s oldest and largest private education providers, headquartered in Dubai, United Arab Emirates. With over 60 years of experience and a global network of private schools, GEMS offers a range of curricula to students from more than 175 nationalities. Renowned for academic excellence, values-based education, and innovation in teaching, GEMS empowers students with holistic learning that prepares them for a rapidly changing world. Operating more than 60 schools in the UAE and beyond, GEMS Education continues to set the standard in international education.
Let me know when you\'re ready for the next role.
GEMS Education is currently hiring a professional and welcoming Receptionist to join its dynamic team in Dubai, UAE. This full-time, front-facing role is essential in creating a positive first impression for parents, visitors, staff, and students. The ideal candidate will be an articulate communicator with strong interpersonal skills and the ability to manage administrative duties while maintaining exceptional customer service.
Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Administration / Customer Service
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-Time
Job Overview
As the first point of contact for the school, the Receptionist plays a key role in ensuring a high-quality customer service experience. You will interact with a wide range of stakeholders and support front-of-house operations, school tours, and enrolment activities, ensuring that communication and engagement reflect the values and professionalism of GEMS Education.
Key Responsibilities
* Provide accurate information to all callers and visitors regarding curriculum, location, admissions procedures, and school structure
* Respond to phone inquiries in a courteous and efficient manner, directing calls as needed
* Offer a warm welcome to all school visitors and assist with their inquiries or appointments
* Support the Admissions team by following up with leads, updating CRM systems, cross-selling available seats, and conducting school tours
* Assist with enrolment events and ensure follow-up communication with prospective families
* Liaise with other school departments to resolve parent concerns and provide timely feedback
* Perform administrative tasks and secretarial duties to support the wider front-of-house team
* Uphold school policies, procedures, and codes of conduct at all times
* Attend staff meetings and contribute to team objectives as required
Job Requirements
Education:
* Bachelor’s degree (mandatory)
Experience & Skills:
* Strong English communication skills, both verbal and written (essential)
* Ability to manage multiple tasks and work efficiently under pressure
* High level of professionalism and customer service orientation
* Excellent organizational skills and attention to detail
* Experience in public-facing or client-service roles preferred
* Bilingual candidates are an advantage
What We Offer
* Competitive salary package and benefits
* Professional development within an international education brand
* Supportive and collaborative team environment
* Exposure to a diverse, multicultural school setting
* Career growth opportunities within the GEMS Education network
About the Company
GEMS Education is one of the world’s oldest and largest private education providers, headquartered in Dubai, United Arab Emirates. With over 60 years of experience and a global network of private schools, GEMS offers a range of curricula to students from more than 175 nationalities. Renowned for academic excellence, values-based education, and innovation in teaching, GEMS empowers students with holistic learning that prepares them for a rapidly changing world. Operating more than 60 schools in the UAE and beyond, GEMS Education continues to set the standard in international education.
Let me know when you\'re ready for the next role.
