School Receptionist - Front Office
Posted date [2026-05-01]
(ID: 44704)
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GEMS Education is one of the largest and most respected private K-12 education providers in the world, with deep roots in the UAE since 1959. A trusted name in international education, GEMS operates over 47 schools across the Middle East and North Africa, offering a diverse range of British, American, IB, and Indian curricula to more than 115,000 students. Known for its commitment to academic excellence, innovation in teaching, and world-class learning environments, GEMS Education empowers students from all backgrounds to achieve their full potential. Its inclusive and purpose-driven culture supports passionate educators in delivering impactful, future-focused education. Whether you’re an experienced teacher, school leader, or education professional, GEMS Education offers dynamic career growth, continuous professional development, and the chance to be part of a legacy that’s transforming lives through learning.... |
Job Snapshot
Role: School Receptionist - Front Office
Location: Dubai, UAE
Industry: Education
Function: Front Desk-Reception
Experience: Minimum 1 year experience in receptionist or customer service role
Job Type: Full-time
Position Overview
An excellent School Receptionist opportunity is available in Dubai, UAE within the Education sector for professionals who excel in customer service and front office operations. This School Receptionist role focuses on creating a welcoming first impression for parents, visitors, and students while supporting daily school administration, admissions coordination, and front-of-house operations in a busy international school environment.
Job Details
Country: UAE
City: Dubai
Industry: Education
Function: Front Desk-Reception
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Context
The School Receptionist serves as the first point of contact for the school and plays an important role in maintaining a professional, organized, and positive front office environment. This position supports admissions, attendance, visitor management, and parent communication while helping ensure smooth day-to-day school operations. The role contributes directly to parent satisfaction and school reputation through excellent service and strong administrative support.
Key Responsibilities
* Provide accurate information about the school including curriculum, admissions procedures, location, and school structure
* Handle telephone calls professionally and direct enquiries to the appropriate school personnel
* Welcome parents, visitors, and prospective families courteously to ensure a positive front-of-house experience
* Coordinate school tours in partnership with the Admissions team and provide visitor support during tours
* Maintain caller and visitor databases for reporting, tracking, and lead generation purposes
* Manage daily attendance registers and ensure timely completion of attendance procedures
* Support the Parent Relations Executive with school events and parent engagement activities when required
* Complete assigned administrative and secretarial tasks to support the wider Front of House team
* Ensure all GEMS policies, procedures, and professional standards are followed consistently
* Attend meetings and assist with committee responsibilities when required
Ideal Profile
* College degree from a recognized university is desirable such as BA or BSc
* Minimum one year of experience in a receptionist, front desk, or customer service-focused role
* Strong written and verbal communication skills
* Excellent interpersonal skills with the ability to work in a diverse school environment
* Strong organizational skills with the ability to multitask during busy periods
* Professional and welcoming personality with strong customer service focus
* Proficient computer and secretarial skills
* Advanced Microsoft Office skills are an advantage
Skills Set
* Front desk and reception management
* Parent and visitor communication
* Telephone handling and enquiry management
* School admissions support
* Attendance register management
* Administrative and secretarial support
* Microsoft Office and office systems
* Event coordination support
* Customer service and relationship building
Why Join Us
* Join a respected international primary school known for academic excellence and strong community values
* Competitive salary with stable full-time working hours and excellent work-life balance
* Enjoy 38 working days of paid leave annually
* Work in a professional and supportive educational environment
* Build your career within one of Dubai’s leading international school networks
* Contribute to a welcoming school experience for students, parents, and visitors
* Be part of a collaborative team focused on service excellence and school success
About the Company
GEMS Education is one of the world’s leading private education providers, delivering high-quality international education across a global network of schools. In Dubai, GEMS schools combine academic excellence, innovation, and strong student and parent engagement to create exceptional learning communities where staff and students thrive together.
