 |
Together, we create sustainable solutions that improve lives and protect the planet, today and for future generations. |
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.?
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
The Systems Engineer will provide pre/post-sale support to end users and OEMs for Copeland compression, system controls and variable speed drives. The primary responsible will be interfacing with end user customers on a technical level, to understand and guide them towards acceptable solutions while keeping regulatory changes in mind. The Systems Engineer will liaison with product engineering, review progress and evaluate results, and advocate for changes in design or equipment for customers when necessary. Train end user field technician teams on Copeland products, governing regulations and alternate refrigerants. Work cross functionally with other internal groups such as product engineering, labs, marketing, product managers, and sales. Clearly and accurately communicate, both written and verbally, at all levels of the organization and with the customer.
AS A SYSTEMS ENGINEER - END USER & OEM, YOU WILL:
Provide pre/post-sale technical support to end users for HVACR products:
Assist customers in compressor, drive and controls selection for refrigeration systems/racks.
Guide end users to select the correct refrigeration condensing systems/racks for their store formats.
Educate customers as they select the appropriate refrigerant (Naturals/A1, A2, A2L, A3) and system topologies.
Provide Application Reviews of customer's system data.
Train end user field technician teams on Copeland products, governing regulations, and alternate refrigerants.
Identify appropriate replacement compressors and parts.
Complete site visits providing start-up and trouble-shooting support.
Support end user documentation and specifications.
Engage Quality team to address compressor non-conformities and provide teardown reports.
Aid Marketing and Development teams with voice of the customer feedback.
Work cross functionally with other internal groups such as product engineering, labs, marketing, product managers, and sales.
Clearly and accurately communicate, both written and verbally, at all levels of the organization and with the customer.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
The Systems Engineer will provide pre/post-sale support to end users and OEMs for Copeland compression, system controls and variable speed drives. The primary responsible will be interfacing with end user customers on a technical level, to understand and guide them towards acceptable solutions while keeping regulatory changes in mind. The Systems Engineer will liaison with product engineering, review progress and evaluate results, and advocate for changes in design or equipment for customers when necessary. Train end user field technician teams on Copeland products, governing regulations and alternate refrigerants. Work cross functionally with other internal groups such as product engineering, labs, marketing, product managers, and sales. Clearly and accurately communicate, both written and verbally, at all levels of the organization and with the customer.
AS A SYSTEMS ENGINEER - END USER & OEM, YOU WILL:
Provide pre/post-sale technical support to end users for HVACR products:
Assist customers in compressor, drive and controls selection for refrigeration systems/racks.
Guide end users to select the correct refrigeration condensing systems/racks for their store formats.
Educate customers as they select the appropriate refrigerant (Naturals/A1, A2, A2L, A3) and system topologies.
Provide Application Reviews of customer's system data.
Train end user field technician teams on Copeland products, governing regulations, and alternate refrigerants.
Identify appropriate replacement compressors and parts.
Complete site visits providing start-up and trouble-shooting support.
Support end user documentation and specifications.
Engage Quality team to address compressor non-conformities and provide teardown reports.
Aid Marketing and Development teams with voice of the customer feedback.
Work cross functionally with other internal groups such as product engineering, labs, marketing, product managers, and sales.
Clearly and accurately communicate, both written and verbally, at all levels of the organization and with the customer.
