Administrative Support - Secondary School

Administrative Support - Secondary School role will provide day-to-day administrative assistance for the secondary school team, ensuring accurate records, timely communication, professional documentation, and effective coordination across school operations. The position includes supporting parent communications, staff cover arrangements, student records, training coordination, new staff support, parent teacher conference preparation, fire register accuracy, and links with Aldar Education HQ. The successful candidate will bring strong Microsoft Office skills, excellent English communication, flexibility, initiative, and a professional approach to supporting a busy school environment in Abu Dhabi.

Key Responsibilities

* Attend all administration team meetings and contribute to smooth school office operations.
* Provide administrative support to the Secondary Leadership Team in daily school activities.
* Type, format, brand, and prepare official documents, letters, notices, and school communications.
* Receive, direct, and respond to emails on behalf of the Secondary Leadership Team where appropriate.
* Liaise with teaching staff, non-teaching staff, parents, and school teams regarding matters within the role’s responsibility.
* Act as a coordination link with Aldar Education HQ for secondary school related tasks and issues.
* Design and update documents when required to improve the effectiveness of secondary school administration.
* Attend role-related training sessions and apply learning to improve administrative service delivery.
* Support new staff arrival, induction, accommodation coordination, documentation, and other joining requirements.
* Maintain accurate and up-to-date records for secondary pupils on Engage.
* Assist with preparation and administration for secondary parent teacher conferences.
* Prepare mail merge letters to provide personalised communication for parents.
* Attach letters and relevant documents to the DMS system as required.
* Manage communications to secondary parents, including homework updates, educational visits, event invitations, and school notices.
* Ensure secondary school fire registers are accurate, updated, and available when required.
* Process student leaver forms for the whole school and update records on Engage.
* Forward relevant student leaver information to the Admissions team.
* Arrange cover for secondary teachers during absence in coordination with school leadership.
* Maintain confidentiality and professionalism when handling student, parent, and staff information.
* Support administrative systems that help improve parent service, school communication, and operational accuracy.
* Work flexibly as part of the school team and respond positively to changing priorities.
* Demonstrate punctuality, reliability, resilience, patience, and a proactive approach to work.

Ideal Profile

* O Levels, NVQ, High School Diploma, or equivalent qualification.
* Certificate must be attested where required.
* Minimum 2 years of experience in a similar industry or administrative support role.
* Previous school administration experience is preferred.
* Strong Microsoft Office skills, including Word, Excel, Outlook, and document formatting.
* Good literacy skills and excellent command of English.
* Arabic language ability is an advantage.
* Confident communicator with strong interpersonal skills.
* Ability to deal professionally with parents, staff, students, leadership teams, and external stakeholders.
* Enthusiastic, flexible, motivated, patient, and resilient approach to work.
* Strong initiative and ability to manage daily tasks with limited supervision.
* Ability to work as part of a team in a busy school environment.
* Strong attention to detail when managing records, communication, documents, and registers.
* Ability to hit the ground running and support school operations from the start.
* Alignment with school values including respect, collaboration, passion, integrity, and excellence.

Skills Set

* School administration
* Secondary school support
* Administrative coordination
* Parent communication
* Student records management
* Engage system
* DMS documentation
* Microsoft Office
* Microsoft Word
* Microsoft Excel
* Microsoft Outlook
* Mail merge
* Document formatting
* Official letter preparation
* Email management
* Staff coordination
* Teacher cover coordination
* Fire register management
* Student leaver processing
* Admissions coordination
* Parent teacher conference support
* New staff induction support
* School operations
* Data accuracy
* Confidentiality
* Team collaboration
* English communication
* Arabic language advantage
* Stakeholder communication
* Time management
* Attention to detail

Why Join Us

This opportunity is ideal for an Administrative Support professional seeking a school-based role in Abu Dhabi’s Education sector. The position offers the chance to support a large and thriving Charter School, work closely with secondary leadership, contribute to parent and staff communication, and help maintain effective daily school operations. It is a strong fit for an organized, proactive, and service-focused administrator who wants to contribute to a collaborative and student-centred school community.

About the Company

Aldar Education is one of Abu Dhabi’s leading education groups, operating and managing a growing network of high-quality schools across the United Arab Emirates. The organization is committed to inclusive learning, academic excellence, safeguarding, innovation, student wellbeing, and strong school operations. Through its charter schools, academies, and wider education network, Aldar Education provides professional opportunities for educators, administrators, and support teams who contribute to positive outcomes for students and communities.