Call Center Agent / Customer Service Representative Job Vacancy in UAE
- Flexibility: Be open to working scheduled shift hours to accommodate the needs of the business and ensure excellent customer service at all times.
- Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices.
- Adherence to Scripts and Guidelines: Follow call center scripts, procedures, and guidelines while maintaining a courteous and professional demeanor.
- Strong customer service orientation and problem-solving skills.
- Ability to adapt to a flexible work schedule, including evenings and weekends.
- Proficiency in using call center software and CRM systems.
- High school diploma or equivalent; additional education or certifications in customer service or a related field is a plus.
- Patience, empathy, and a customer-centric approach to service.
- Strong attention to detail and accuracy in documenting client interactions.
- Flexibility to work in shifts, including weekends and evenings.
052-4469567
052-6634903
advanceecolimitedllcgmail.com